Crowne Plaza Suites Houston - Near Sugar Land

Reviews

Pros

"Great hotel chain." (in 5 reviews)

"I found the room to be spacious and comfortable." (in 4 reviews)

Cons

"The hotel is very old." (in 4 reviews)

Show reviews that mention

+

houston

children splashing

working elevator

room service

balcony door

hot tub

pool area

breakfast was good

noise all night long

great hotel

friendly staff

large room

smelled funny

cosmetic problems

Okay

Jul 2016

6.0

I drove for four straight hours from San Antonio to Houston and when I got there my reser
Okay

Jun 2016

5.1

Right off hwy

Close to where we needed to be. Ckean

Traffic noise ALL NIGHT LONG. Air conditioning constantly on- off - on -off. Just noisy.
Good

May 2016

7.7

Rooms needed to be updated. Door handles broken etc.
Excellent

Nov 2015

10.0

The cleaning staff was very nice

I liked everything
Excellent

Aug 2015

10.0

Excellent Experience

Reasonable Price; clean, friendly staff, excellent services
Excellent

Oct 2014

10.0

Love the hotel. Staffs are great and very friendly. The hotel location is prefect and easy to get to.

Not to impress with the breakfast buffet. The buffet make the hotel look cheap. Being it is a Crowne Plaza , the buffet make it feel like a Quality Inn breakfast experience. I was expecting a nice setup with omelet and bacon, fresh fruit etc.. The service was not good either,. Servers did not refill coffee or come by to check on you or even pick up dirty plates . I had to get my own coffee refill . Then one of the server call last call on the breakfast buffet. Last call??? Never seen that one before when someone called last call on a buffet with the restaurant full of guest. .....Over all, the hotel is very nice and the staffs are friendly. I would still stay there but won't do the buffet.
Good

Aug 2014

8.0

Brkst good.

No channel guide on tvs, or instructions
Excellent

Jul 2014

10.0

Nice size of the room! Very friendly service!!
Mediocre

Jul 2014

3.6

not a thing it was terrible!

They gave me a bad room in front over freeway to get even for getting discount rate, noise all night long, two nights they had 50-100 dump trucks and other semis right outside my window. They showed up starting about 10:30 pm and went till about 1-2 am Tuesday night and Monday night. They also have very bright lights out side each bedroom which comes through old work blinds. So noise and light make for poor night sleep. They don't clean rooms till late after noon I don't think I should have to pay they put me (the only person I saw on the 7 th floor 100 yards from one of the main freeways going into Houston trucks and cars and workers all night long. In mornings on ramp is right out side window so people gunning motors to access the freeway. And there were empty rooms in other spots people were getting I think going through you, getting a lower rate they punished me by putting me there. Pool was full of slim. I have pictures and video of trucks waking me up in middle of night and they didn't care! I SHOULDN'T HAVE TO PAY and they could have cared less! Would never stay there again big front to poor rooms TV channels were all bad unless you paid for some thing! No sleep for two days!

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