Will never stay here again!
The beds, window air units, location is in the middle of no where, terrible customer service, we sweated the whole first 2 nights, the maids never came to clean up the room at all, etc. not wrrh what we paid. And breakfast was so expensive
beautiful LOBBY and HELPFUL MANAGER
One of the desk staff members was a bit abrupt while checking me in and her communication was not as professional as I would have liked. I think she was in training. While checking me in she asked me "what is your number?" I repeated the question back to her because I did not know what number she wanted - she wanted my phone number and she got a bit snippy with me. (The tone implying that I must be stupid since I did not know what she meant.) You never want to treat a CUSTOMER LIKE THAT! It was late on a Sunday and no one else was checking in so it wasn't a stressful time. If she tweaked her language just the smallest amount, she will be really great.
When your journeys bring you to northwest Houston, we invite you to stay at our Wyndham Garden Houston Willowbrook hotel. With a great location near esteemed corporations that that include Hewlett Packard, Baker Hughes, and Halliburton, ours is among the best situated of Houston hotels for business travel, while those seeking leisure will find Sam Houston Race Park, Willowbrook Mall, Willowbrook Movie Tavern, and more nearby. Add meeting and event space, onsite dining, graciously appointed guest rooms, and legendary Texan hospitality, and a great stay is yours.
Wyndham Garden Houston Willowbrook
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