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|"Great staff, very friendly, loved it!"||(in 37 reviews)|
|"Everything about this hotel was perfect!"||(in 8 reviews)|
|"Staff was friendly and helpful."||(in 6 reviews)|
|"Parking garage was sketchy ."||(in 18 reviews)|
|"Customer service sucks."||(in 3 reviews)|
|"We were here for the TaxSlayer Gator Bowl and the hotel was perfect."||(in 5 reviews)|
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The room was clean and it was easy to come and go.
The bathroom was poorly maintained and designed. The towel drying rack is in the shower. The automatic light shuts off when you're in the shower. The handle for shower adjustment was so loose it barely stayed on. The toilet knocked very loud every time you flushed. A friend's AC didn't work for the duration of the weekend. Breakfast was expensive. There was some party shouting in the lobby until midnight which could be heard on the third floor.
Good for families
Clean, good atmosphere and happy staff. Very pleasant environment. About 20 minutes from the airport. Very easy to get around. Pool and small gym on site. No free weights. Just cardio and pulleys.
Food is only available from 5-10pm - not ideal after we were traveling all day. Location is a bit odd but the hotel is nice nonetheless.
The room was clean, comfortable and quiet. The bed and pillows were extremely comfortable. Check out was at 12:00
One of the elevators was out of service. Breakfast buffet was not complimentary and I would have liked to have been told that at check in.
The facility was beautiful --grandson loved the billiards and work out room.Too bad we could not use the pool...very cold
The restaurant--Garden was terrible---every thing was bad
Very basic hotel. Very clean, very friendly and kind staff. The room was very clean, the cleaning service was great. The only fallback was the toilet at night would not flush right, and the refrigerator was not getting cool.
Situated only a five-minute stroll from Kings Avenue Monorail Station, Hilton Garden Inn Jacksonville Downtown Southbank offers guests a convenient base when in Jacksonville. It is located a short walk from Duval County Public Schools.
Hilton Garden Inn Jacksonville Downtown Southbank provides a variety of premium facilities, from a lush outdoor swimming pool to a fully-equipped fitness center. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out facility is provided for convenience. It also provides a 24-hour business centre, a free shuttle service and a 24-hour reception.
The rooms at the hotel have a kitchenette, a spa bath and a refrigerator. All offer movies-on-demand, tea and coffee making facilities and a private bathroom.
The hotel has an on-site restaurant, perfect for guests who wish to dine in. Alternatively, there are plenty of dining options nearby.
Tourist attractions close to Hilton Garden Inn Jacksonville Downtown Southbank include Riverplace Tower, Theatre Jacksonville and Alexander Brest Planetarium. Friendship Fountain Park and San Marco Station can easily be reached on foot.
based on 260 reviews
Value for money
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Reviews about Hilton Garden Inn Jacksonville Downtown Southbank
Most Popular Landmarks
- Museum of Science and History 0.9 km
- Friendship Park 1 km
- Jacksonville Landing 1.5 km
- Alltel Stadium 1.5 km
- EverBank Field 1.9 km
- Cummer Museum of Art and Gardens 2.2 km