Good to know
Distance to city centre
|San José Juan Santamaria Intl|
Distance to airport
|"Great place for families!"||(in 8 reviews)|
|"Was a great food!"||(in 53 reviews)|
|"Great value excellent location"||(in 10 reviews)|
|"The beds were too hard"||(in 4 reviews)|
|"WiFi in the hotel is horrible."||(in 11 reviews)|
|"The rooms were basic, but nonetheless we had all we need."||(in 2 reviews)|
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1. i have seen the waiters in the dinning room REUSE the water from ppl tabels! that is NOT OK! 2. no room at the hotel with one single king bed? what if we come for our honey moon? we need to get a room with two beds? 3.the internet did NOT work in the room. 4. ENA the new girl at reception, amazing!!! she is defiantly the best employ in your hotel! she cares for ppl she go beyond what you asked for, just amazing. 5. the entire stuff was just so friendly but not in annoying way. our friends stayed at CROCS right next to us which was a luxury hotel and they said the stuff was awful and treat them like they owe them something for staying there.. so i guess the bottom line its really come to the costumer service you receive at the hotel.. there for i will recommend this hotel in the future, just its always good to be aware of the "bed stuff" as well.
internet at the room area was not working, the fact that we had two beds in the room and not one king bed. breakfast was missing fresh vegetable. only served that at night
The swimming pool was very nice and the staff were good and helpful. The beach was so close and we did a couple of hikes from there which were brilliant based on recommendations.
The food wasn’t the best at the venue and the rooms weren’t the cleanest. The fan could do with being upgraded. The venue could do more to talk about things near by and general activities
The food was horrible no seasoning
room maid absolutely friend and i got every day an animal done with towel (monkey, elephant, etc...). They were also very usefull to support and help you with any concerns
I did have an injury first day with my foot by playing volley ball, the two girls of the animation team did not even try to help me or ask for it. The room maid send me immediately to the reception to sort out my foot
Food was mostly good - you could find something you like most times.
The loud Latino music around the pool on Saturday afternoon was unbearable.
The Best Western Jaco Beach Resort hotel is located just minutes from Jaco Beach, and a short walk from the Rainforest Adventures Costa Rica Pacific Park. Also in the area, guess can visit Marina Pez Vela, Manuel Antonio National Park, and Herradura Beach. San Jose Airport is about 85 minutes away and the hotel can provide shuttle service for a fee. Free guest parking is also provided.
There are 100 guest rooms at this resort hotel, which does not allow pets. There is a free children’s club at the property and a free breakfast buffet is included for all guests, as well. The hotel offers a restaurant for guest dining and barbecue grills with an outdoor picnic area. Beach loungers and towels are provided for guest use. The hotel also has an outdoor pool and a children’s pool and playground area.
There is an outdoor tennis court at this hotel, which also offers two bars and a business center. There are meeting rooms available for small meetings and events. The hotel front desk is open 24 hours and there is a multilingual staff. The hotel also provides luggage storage and guest laundry facilities. Concierge services, tours and ticket assistance, and dry cleaning and laundry service are also included.
All of the guest rooms at this property include premium beds and bedding, blackout curtains, and flat screen TVs with premium channels. Connecting rooms are available and guests can request ironing amenities. There is a desk and phone and private bathrooms include a shower, hair dryer, and complimentary toiletries. This is a smoke-free hotel.
based on 3,286 reviews
Things to Know
- Beach nearby
- Friendly service
Policies vary by room type and provider.
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Most Popular Landmarks
- Teatro Jacó 0.6 km
- Playa Jacó 1.2 km
- Acuario Jacó 1.6 km
- Neo Fauna 4.6 km