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Cons: They need to check the tv screens. On two different IcelandAir planes my screen wasn't working.

Cons: It wasn't at all clear that checked baggage was not included. This added a surprise extra hundreds of dollars to our trip. But the flight itself was fine, seats were too close when reclined, but everything was on time and efficient.

Pros: Great entertainment options

Cons: No internet from Chicago to Iceland didn't help

Pros: Everything, very nice crew . Just gave you the feeling you were in good hands . Would highly recommend Iceland air.

Cons: Nothing,

Pros: Flight,crew, meal and entertainment were good.

Cons: Our luggage was lost on our connecting flight in Montreal. Not happy with that. However, it was delivered to our home 2 days later.

Pros: IFE, aircraft

Cons: Comfort, food options

Pros: Crew amazing. Passengers great

Cons: Seats are way too small. Aisles way too tight. Recent acquisition by air Canada must improve passenger comfort.

Pros: I’m sure the flight was fabulous. You see, I wasn’t on it, didn’t book it and wasn’t even in London

Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Cons: I flew economy and all was good and appropriate to the level.

Pros: Muslim food

Pros: The crew was very kind

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: Dinner was great

Pros: Amazing

Cons: Nothing

Pros: The flight crew could have been more attentive. Jackets and coats were not collected during preboarding until last minute, by then I had already put mine away.

Cons: No food was offered, short flight though, that’s okay, but the crew definitely could have been more attentive to the first class passengers.

Pros: On time. Friendly crew

Cons: Reading lights did not power during first 40 minutes of flight. Had an aisle seat originally but after upgrading to comfort+ got bumped to a middle seat