Hotels near Jr

Pros: IFE, aircraft

Cons: Comfort, food options

Pros: The plane was on time. Crew was informative.

Cons: Could be more careful loading the luggage. Watched one of my bags drop out of the plane while loading and damaged the bag. Not impressed!

Cons: The staff did not want to accept my ticket purchased through kayak, told me that should have bought a ticket directly through air transat, and they told me to buy a new ticket elsewhere if I wanted to travel on that day. So I had to buy a same day ticket with air canada for an additional $900 CAD, and my ticket bought through kayak was useless, making me waste the entire cost of the ticket purchased through kayak.

Pros: The crew was good with the equipment they have. The aisle is to narrow to walk down normally. To use the wc it is almost impossible with the cart in the aisle and other passengers . I am tall and the seats are cramped and not enough space between them.

Cons: Our flight going down was 1.5 hrs late departing... Mechanical and over an hour late returning.....another mechanical .

Pros: Dinner was ok, Breakfast and coffee were horrrible

Cons: Very rude staff, would not do anything I asked and responded with attitude

Cons: AC lost one of our suitcases and it did not arrive until late afternoon of the next day. Filled out a missing luggage report.

Pros: The on-board crew were great. Super friendly and chatty. Almost a WestJet feel instead of the serious aloofness that AC is known for

Cons: The entire HUGE MESS from booking til sitting on our last airplane. The “new reservation” system is a horrible joke. The right hand doesn’t know what the left is doing so you get completely wrong info and they won’t do anything about it. I’m a wheelchair assist and had to call 6 times to remind them to put it on my ticket even though each time I was shown that it had been added. They kept seating on the back row of the plain and blamed me for not calling ahead to “let them know I was wheelchair assist so they could reseat me” BUT...they won’t answer you call unless it’s 24 before your flight and then to check at the airport who then tells us it’s out fault cause we didn’t call more then 36 hrs ahead...YOU CANT CALL THAT FAR AHEAD...and ...get this “they don’t have wheelchair assist on my ticket/file”. I about lost my mind over the hours on hold and every different answer as to what what to do and in the end blamed us. ASTONISHING TO ME. THEN THEY HAVE THE NERVE ON-BOARD TO ANNOUNCE THEY ARE THE BEST AIRLINE IN NORTH AMERICA 2019...HORSE PUCKY!!!

Pros: Alles goed

Cons: N/A

Pros: Love the 757 fleet of Icelandair. Professional crew.

Cons: Every flight was late and no effort to do anything about it. Flying in the mid 400’s turned a 1hr 40min layover into a run for the connection. Far be it to use more fuel to deliver on your schedule. I’ve been on too many flights where the pilot found the gas pedal to make up for things on the ground to not think this is Icelandair policy and therefore will have a good chance of happening to me again with them.

Pros: Was on time.

Cons: Unreasonable TSA procedures in Iceland. Waste of time and precluded any time to get food or use the bathroom.

Pros: Everything, very nice crew . Just gave you the feeling you were in good hands . Would highly recommend Iceland air.

Cons: Nothing,

Pros: The crew was very nice and helpful.

Cons: I wish that a snack or small meal were included with the flight.

Pros: Everything was easy and the crew were really nice.

Cons: Both transatlantic flights I had requested lactose-free meal options, neither of which happened.

Cons: Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones.

Cons: No USB charging point working and I had purchased on board wifi

Pros: The crews were awesome and very friendly professional