|"Great views and nice staff."||(in 35 reviews)|
|"Wonderful resort in a great location."||(in 42 reviews)|
|"Staff was friendly and helpful."||(in 51 reviews)|
|"Self parking is outrageously expensive."||(in 11 reviews)|
|"The resort fee was a rude shock."||(in 16 reviews)|
|"The water slide was closed."||(in 3 reviews)|
|room was beautiful||in 150 reviews|
|swimming pool||in 132 reviews|
|staff were friendly||in 111 reviews|
|great location||in 84 reviews|
|manta rays||in 84 reviews|
|ocean view||in 75 reviews|
|room service||in 56 reviews|
|resort fee||in 44 reviews|
|tired needs facelift||in 25 reviews|
|charge for parking||in 24 reviews|
|sheraton||in 11 reviews|
|beds too small||in 10 reviews|
|location is beautiful||in 9 reviews|
|room is spacious||in 9 reviews|
|water slide||in 9 reviews|
|personal valuables||in 6 reviews|
Like staying at a concrete parkade
The view from our room was beautiful, after we asked to change rooms.
Concrete everywhere! It didn’t feel Hawaiian or tropical at all. Outdated and should’ve stayed elsewhere.
Great setting with very friendly and helpful staff from the people who first greet you to the ladies who take care of the rooms. Outstanding.
An outstanding visit.
Family style for HI residents
Pool and game room for children
Lack of staff at front desk. Lack of trained life guards at pool. Will not stay at this facility again.
Great pool for kids (and adults)
Excellent pool with slide; great for our 7 & 8 year old boys.
Some rooms called "oceanview" are a sliver of bay - really partial oceanview; lets just try to stretch it too much
Pool, cleanliness, comfort, view, things for kids to do.
Slow elevators, distance from Kailua town, pricey food and drink.
The location is beautiful. The staff was very helpful.
The hotel looks a bit tired and needs some TLC.
It's a very nice resort in a great location
The resort itself is very nice. The pool is exceptional place to relax (not so much swim as it's shallow) but overall very nice. The view is amazing right along the coast too. The staff is wonderful and we even did some of the classes on lei making and such.
The property could use some repair. Our balcony chairs were completely worn out, the wicker broken and missing and this caused clothing to get snagged. The bathroom was in need of paint as well. Nothing that some attention to detail couldn't remedy quickly.
Relaxed Hawaiin Feel
The hotel was very casual and beautiful. The cliff side was more impressive than your average beach front hotel. Our room had a beautiful ocean view and was very clean. Overall it was a great experience. Good for couple and for families alike. Staff was friendly and accommodating. True 4 star!
The grounds were really nice, it was cool to watch the manta ray boats in the evening, and the waves crashing on the cliffs at sunrise. The rooms were nice and clean, it was a really nice stay for the price.
Our ocean view room did have a glimpse of the ocean, but there was a parking lot and another building between us and the ocean and we really couldn't hear the waves from our room.
Smelly room, slow service
Cheap relatively speaking. Good ocean views.
Moldy smelling room. Guest service took 6hrs and 2 phone calls to respond to a simple task.
It is a beautiful resort, peope are very friendly.
The additional charge per day. Charge is for parking use of telephone etc. Don't use the phone and if no car why do you have to pay this? Plus then you get limited cleaning service but an additional $200+ is added to your bill. If you are paying the amout you pay for the resort, parking should be part of it . Bar at pool closes too early. No discount on activities for guest to do different tours, found that surprising. Usually you get at least 10% off if you book through the hotel
charge for parking and wi fi
Parking and wi fi were supposed to be free. Charged me 30 $ .
Sheraton Kona Resort & Spa at Keauhou Bay invites guests to enjoy its comfy rooms and suites in the heart of Hawaii’s scenic Keauhou Bay. It’s ideal for business travelers, families, couples, and many other types of travelers.
Located in Kona on the Big Island, Sheraton Kona Resort & Spa at Keauhou Bay is near several points of interest. Guests have easy access to attractions including Ho'oulu Community Farmers Market, Sea Paradise Tours, Keauhou Bay Marina Activities Center, Kona Coffee Living History Farm, Kona Country Club, and Big Island Volcano Helicopter Tour.
Accommodations are spacious and well-appointed. Guests may choose ocean view guest rooms with one king bed, mountain view guest rooms with two double beds, Ohana two room suites with one bedroom, and deluxe executive suites with one bedroom. All rooms have balconies, bathrooms, minifridges, LED TVs, and Wi-Fi.
Guests may partake in hot breakfast every morning for an additional fee. Kaiulu Club Lounge offers Club Room-guests access to delicious breakfast, snacks, and drinks throughout the day. There are also multiple dining destinations just steps away from the resort grounds.
Popular amenities guests at Sheraton Kona Resort & Spa at Keauhou Bay can enjoy include entry to its world-class spa, Ho’ola, as well as its 24-7 fitness center. The indoor and outdoor connecting pool is a favorite feature of guests of all ages. The resort’s massive events space is ideal for business and social occasions.
No matter why guests come to The Big Island, a stay at Sheraton Kona Resort & Spa at Keauhou Bay can make a trip to Paradise more relaxing and exciting by the day.
based on 426 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Kona Resort & Spa at Keauhou Bay reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Kona Resort & Spa at Keauhou Bay for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Kona Resort & Spa at Keauhou Bay is located at 78-128 Ehukai Street, 9.3 km from the centre of Kailua-Kona. Kahalu'u Beach Park is the closest landmark to Sheraton Kona Resort & Spa at Keauhou Bay.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Sheraton Kona Resort & Spa at Keauhou Bay.
No, Sheraton Kona Resort & Spa at Keauhou Bay does not offer free Wi-Fi.
No, Sheraton Kona Resort & Spa at Keauhou Bay does not offer free parking.
No, Sheraton Kona Resort & Spa at Keauhou Bay does not offer free airport shuttle service.
Sheraton Kona Resort & Spa at Keauhou Bay is 21.7 km from Kona Intl. Sheraton Kona Resort & Spa at Keauhou Bay is 58.1 km from Waimea (Kamuela) Waimea Kohala.
Yes, Sheraton Kona Resort & Spa at Keauhou Bay is a pet-friendly hotel.
Yes, Sheraton Kona Resort & Spa at Keauhou Bay has a pool on-site.
Sheraton Kona Resort & Spa at Keauhou Bay has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.