Left Hotel due to Issues
We were switched between 4 rooms before leaving to go to another hotel in the area. The first room had people in it sleeping when we entered. The second room had burned out light bulbs. The third room had not shower curtain. The fourth room had something that looked like mud covering the bed skirt and a large yellow stain on the comforter. They attempted to put us in a fifth room but we left. The young woman was very polite and appeared frustrated with the situation. Her co-worker, however, was rude and slammed a door before walking away when he heard my sister speaking to another hotel to book a room. I stayed at this hotel years ago and it was clean and acceptable. I cannot express how is has gone downhill. I would not feel safe or clean staying here.
Great stay for your money! Great location!
The hotel provided a nice and comfortable place to sleep for the night. Hotel staff was friendly and helpful. Just a 10 min walk to the heart of downtown kalamazoo! Would stay here again!
Behind every great day is a great night at the Comfort Inn hotel in Kalamazoo, MI in the heart of Kalamazoos central business district, within walking distance of Kalamazoo College. Nearby destinations include Gilmore Car Museum, Western Michigan University, Kalamazoo College, Bells Brewery and Kalamazoo State Theater. Enjoy amenities like free hot breakfast, free WiFi, free parking, guest laundry facilities, fitness center and free weekday newspaper. Rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Some rooms have refrigerators and microwaves. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pet accommodation: 50.00 USD per stay, non-refundable.
Based on 260 reviews
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