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|"Great friendly helpful staff."||(in 34 reviews)|
|"Very relaxed and friendly staff."||(in 177 reviews)|
|"Food was lovely, staff are superb"||(in 31 reviews)|
|"Absolutely disgusted with this hotel."||(in 56 reviews)|
|"Room was dirty and shabby."||(in 94 reviews)|
|"Cobwebs and wallpaper coming off the ceiling."||(in 11 reviews)|
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They actually phoned us a taxi so we could go into town and eat
The hotel had a power failure so were unable to provide food, television and the heating was off half the night, we understand these things happen but to still charge guests full price for sub standard facilities is a not very good customeer relations
Very helpful cheerful staff, very good breakfast, set in beautiful countryside.
Room very cold on arrival, no bedside lights only overhead spotlights, terrible television picture. Bar area very cold, food and drink very expensive, spa and pool in separate building.
I had heard good things about this hotel, and the approach and exterior was lovely - and in a nice location. it was very clean and functional.
When I arrived, I was a little disappointed to find it was a lot like an old folks home. It was fairly sparse and the decor was all a little bit stale. Be warned, if you go into Bewdley, everything is shut in the winter!
Because of a slight hiccup over arrangements we were upgraded to a suite. the staff were professional and helpful; the room itself was lovely, spacious and comfortable.
Good leisure failities, clean.
Kettle and remote control didn't work properly. Only enough coffee for one cup per person. Bed so uncomfortable we both had bad back ache for couple of days afterwards. Had to pull bed out because it didn't fit in the headboard fixture properly so squeaked everytime you moved. Restaurant so expensive for very average/poor meal and they tried to charge us £45 for breakfast we hadn't had.
Featuring outdoor tennis courts, a sauna and an indoor pool, Mercure Bewdley The Heath Hotel is situated in Kidderminster and provides contemporary accommodation. It has a fitness center, as well as an express check-in and check-out feature, a kids pool and 24-hour room service.
The hotel provides wireless internet, 24-hour security and a 24-hour reception. In addition, the multilingual staff are on hand to provide local information.
Mercure Bewdley The Heath Hotel has 44 rooms, all of which are equipped with a variety of facilities to ensure an enjoyable stay. Hot drinks can be made with the provided tea and coffee supplies.
The hotel's in-house eatery is a hassle-free option for guests wishing to dine in. Each evening, guests can relax in the lounge bar.
Mercure Bewdley The Heath Hotel is within a 30-minute walk of Bewdley Railway Station. River Severn is nearby.
based on 974 reviews
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Most Popular Landmarks
- Aggborough 3.5 km
- Coalyard Miniature Railway 3.6 km
- Kidderminster Golf Club 3.9 km