Staff greeting. Automatic upgrade consideration.
Poor directions to get to the room once checked in. The route to get to the room was not very appealing. Thank God for the upgrade.
The buffet was not up to Vegas standards. The pasta bar was great, but the rest was dried out and needed refreshing. I went twice and it was the same both times.
The atmosphere was fun and the view was nice
Cigarette burns on the sheets, no security when verbally accosted by a man wanting to use our cell phones at the front entrance.
Poor Customer Service
Our door wouldn't lock, and we realized this just prior to meeting friends to go out. We had to call 3 times (over an hour and 15 minutes) and were told that they would move us to a new room and a bellman would be right up to move us. A maintenance person showed up to work on the room 5 minutes prior to the bellman showing up and dropping off a new key and walking away. We were given a credit and the impression that we were inconveniencing them. Won't be staying here again and I recommend finding another hotel on the strip.
Room very comfortable. However, No coffee, microwave, or refrigerator. They want you to buy their overpriced stuff. Good location on the strip.
You pay $30/day for a "resort fee" and when you get to the pool, there's many chairs with a "reserve" sign. They want you to pay more for their cabanas. It was difficult to get chairs and spots on the pool.
Roon was hot
Pool closed early
Good hotel /bad Kayak
I liked the hotel. It was a great value!
Kayak advertised the resort fee as "optional." It was Not!
I do not like the resort fee. The hotel was very good.
Was great for the price. Enjoyed the stay. Most everything was as expected.
Room was too noisy. More so than any other hotel I've stayed at in Vegas. Could hear the people in the next room very clearly.
Decent room, just the basics - not luxurious
Well as soon as I walked in the door I was hit with an $84 resort fee, not really the properties fault because that's the way entire industry is moving but still it's annoying when you think that you have already paid in full. The casino had lower minimums, but it wasn't exactly a place I wanted to stay and gamble for a while. The room seemed sufficiently clean.
We were placed in a smoking room on our first night despite having requested a non-smoking room, when we brought this to the attention of the check in host - they stated that it is a request, and not a guarantee that we would get a non-smoking room... we went up to put our bags in the room, and were repulsed by the disgusting smell. We went to the front desk again and explain that we would have a difficult time staying in the room with the intense disgusting odor, but the host seem to laugh it off and told us to smoke marijuana in the room now that it is legal in nevada. This was not an appropriate response in my opinion, however there was nothing we could do unless we wanted to sleep on the Las Vegas strip!
Room was humid
I like that its more quiet than the casinos on the strip. We have a toddler and it seemed like a good option given the location.
Not a place for someone who likes to gamble to stay. The casino is tiny and the sports book was a joke. Very limited dining options. The rooms in the club tower were so humid it was unbearable. It was on the 60's when we were there. No matter how low you set the thermostat, it still felt humid. Maid said the club tower is like that this time of year.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; fitness center access; valet/self parking; buy 1-get 1 free cocktail, beer or wine in Oakville Steakhouse 5PM-7PM daily; 2 for 1 at the Laugh Factory; 2 bottles of water per day; local & toll-free calls. Prepare to be surprised. The Tropicana Las Vegas - a DoubleTree by Hilton Hotel redefines the expectations of today’s global travelers with a casually elegant experience on the Las Vegas Strip and a convenient location just minutes from the airport, major convention centers and top entertainment stadiums. With a unique South Beach vibe after a $200 million complete transformation, the hotel features all-new rooms, suites and luxury villas that evoke the sentiment of a breezy beach house or penthouse in Miami, a fresh redesign of the 50,000 sq. ft. casino, more than 100,000 sq. ft. of meeting and exhibition space, several award-winning restaurants, a new race and sports book, and Glow®, a Mandara Spa and fitness center. First-class entertainment includes ‘The New ILLUSIONS’ starring Jan Rouven and ‘Raiding the Rock Vault’ in the Tropicana Theater, Laugh Factory comedy club and live music in the Tropicana Lounge. Each best-in-class guest room is styled in a sunset palette of warm shades and appointed custom-designed furnishings, plantation shutters, a sleek chaise or workspace desk, a king or two queen-size ultra-plush Euro Top Serta Perfect Sleeper mattresses and 300-thread-count linens. In-room entertainment is transformed with a 42-inch HDTV, WiFi, and an iHome clock radio with a universal docking station. The hotel offers also seven types of suites, all of which are lavishly designed with the perfect blend of lighting, color and texture, and a liberating sense of space. With custom furnishings made from premium materials and a welcoming palette of warm sunset shades, each suite will enhance the guest experience with amenities such as a wet or dry bar, a spacious living room, dining room, sauna, steam room, 42- to 70-inch HDTVs and indoor whirlpool spas.
Based on 9,910 reviews
Policies vary by room type and provider.