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Best Hotels near London Heathrow Airport
Breakfast
9.0
Service
8.9
Vibe
8.8
Location
8.8
Comfort
8.4
Overall 9.1 Excellent
Based on 23,780 reviews
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Breakfast
9.0
Service
8.9
Vibe
8.8
Location
8.8
Comfort
8.4
Breakfast
9.4
Service
9.0
Location
8.8
Room
7.8
WiFi
5.0
Cleanliness
9.1
Location
9.0
Breakfast
8.5
Service
8.5
Comfort
8.1
Service
8.9
Location
8.8
Comfort
8.7
Breakfast
8.5
Room
8.4
Comfort
8.4
Breakfast
8.3
Room
8.2
Service
8.2
Location
8.2
Excellent
9.0
Pros:
Location night next to terminal 4 but terminal 5 a short free bus ride away. Everything you usually get with premier inn, clean comfortable room. Can't hear the planes either!
Cons:
The self check in is a pain. Took two or three times to work.
Excellent
10.0
Pros:
Staff were great...very professional and extremely helpful. Special thanks to Andrew on checking in
Excellent
9.0
Pros:
Excellent for everything staff in dining room, and at breakfast were fantastic.
Excellent
9.6
Pros:
Very helpful at check in.
Cons:
Hair dryer didn’t work
Okay
4.0
Pros:
Great size room, comfy bed, big tv. Great restaurant, good food and good prices
Cons:
A fridge in the room
Excellent
10.0
Pros:
Great location, nice and helpfull staff, clean and quiet room
Excellent
9.0
Pros:
Great staff at check in and check out. They were very helpful, and even printed my return boarding passes for me. The rooms were clean and very comfortable. The on-site restaurant is lovely and not at all over priced for where it is, aside from that, the food was lovely on both times we stayed (before and after our travel). Keep up the good work, this is an excellent Premier Inn.
Excellent
9.2
Pros:
Well signposted, so easy to find when in terminal 4. Basic but very comfortable, the rooms had programmable aircon and a kettle and some tea and coffee supplies, so as an airport hotel, nothing to fault! Wifi was also pretty decent and there is a restaurant downstairs with a Costa coffee if youre desperate for a feed after your flight.
Cons:
Reception area and walk to rooms unbearably warm.
Excellent
9.6
Pros:
Location and facilities and full breakfadt
Cons:
Lack of hand towels for two people any no face cloths!!
Excellent
8.0
Pros:
Excellent plumbing, and the air temperature controls actually worked!
Cons:
I don't like the Premier Inn beds. They are far too high, too soft, and try to swallow me whole. I had a backache every morning after sleeping at Premier Inns for seven nights during my trip to Britain.
Excellent
10.0
Pros:
Everything it was amazing
Cons:
Nothing
Excellent
9.0
Pros:
Location, staff
Cons:
Small rooms
C$ 101
Cleanliness
9.1
Comfort
8.8
Location
8.6
Services
8.5
Staff
9.0
Overall 8.7 Excellent
Based on 676 reviews
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Cleanliness
9.1
Comfort
8.8
Location
8.6
Services
8.5
Staff
9.0
Excellent
10.0
Cons:
All was great
Good
6.7
Pros:
Location was good for airport
Cons:
Party going on till midnight, music blaring, kids from party running through the restaurant while we are trying to eat. Asked management to turn music down, nothing changed had a 4am flight with 3 hours sleep not impressed
Mediocre
2.0
Pros:
Check In was swift and smooth. Every member of staff I interacted with were polite and helpful. The breakfast was excellent and was served very quickly.
Cons:
If I had known that a private party was being held in the evening I would not have booked a nights stay there. There were children running around the dining hall who were not customers of the dining area and no parents in sight to manage their behaviour. The music was so loud I could not have a conversation with my partner without raising our voices to be heard, even though we were sitting opposite each other. After our meal we could not use the bar/lounge facilities due to the party so we had to retire to our room early. We decided to sit on the balcony of our room for coffee, but unfortunately it overlooked the function room, and many of the patrons of the private party were outside and were using foul language which made us very uncomfortable. Eventually we decided to retire to bed before 9pm and reflect on a ruined, but expensive nights stay.
Excellent
9.2
Pros:
Very comfortable bed. Room was spotlessly clean, the whole hotel was spotlessly clean.
Cons:
No vegetarian options on specials in restaurant and not much vegetarian choice on menu. No kids meals.
Excellent
8.3
Pros:
Well maintained, good position
Cons:
Very messy when we arrived in the areas we walked through, cushions on floor of bar etc
Excellent
8.3
Pros:
Good value for money hotel in easy access area to Heathrow- food also good quality at reasonable prices. Very quiet for its close proximity to a busy airport.
Cons:
The local hotels closed -(not their fault, but a little disappointing during our walk around the area)
Excellent
10.0
Pros:
Spacious room, comfy bed, lovely staff, great location, would definitely stay again
Cons:
Hash browns missing at breakfast, pillows were a bit small
Excellent
10.0
Pros:
The room was spacious, comfortable, quiet and in line with what we had specifically requested. It was very good value for money. The staff were attentive and pleasant and dinner was very nice.
Cons:
There was a private party held there which was not confined to a designated area, so party guests invaded the restaurant area whilst we were eating
Excellent
10.0
Pros:
I liked the great night sleep. It is very close to Heathrow airport. We appreciated it being so clean and inviting.
Mediocre
2.5
Cons:
Woke up by a fire alarm late evening /early morning hours had too be evacuated outside off the building with my partner i am pregnant and found it more than unplesent When we returned too our room the fire alarm again went off . No communication or apology from the hotel . Pretty disgusted ruined our anniversary
Good
6.8
Pros:
The design and lay out was very modern, but at the same time very homely. A lovely atmosphere. Restaurant excellent.
Cons:
Very minor point had slight problem with shower.
Good
7.7
Pros:
The total surprise of how lovely the hotel and rooms were for the price we paid. Also the closeness to Heathrow airport.
Good
6.3
Pros:
Very friendly staff and conveniently located next to Heathrow for those early morning flights.
Good
6.7
Pros:
Friendliness of staff. Homeliness. Good meals. It was nice getting away from hustle and bustle while still being in touch.
Good
7.3
Pros:
1) Hotel staff very excellent. 2) comfortable bed.
Cons:
1) There is no heating in the room and bathroom. 2) Some noise of aircraft.
Good
7.3
Pros:
1) Hotel staff very excellent. 2) comfortable bed.
Cons:
1) There is no heating in the room and bathroom. 2) Some noise of aircraft.
Good
6.0
Pros:
Hotel is closer to bus stop and comfortable if public transport is used Hotel staff can help in booking / arranging cabs
Cons:
The hotel is not closer to any stores
C$ 150
Location
9.2
Service
8.6
Room
8.5
Breakfast
8.3
WiFi
7.1
Overall 8.7 Excellent
Based on 24,922 reviews
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Location
9.2
Service
8.6
Room
8.5
Breakfast
8.3
WiFi
7.1
Location
9.1
Room
8.9
Service
8.8
Breakfast
8.4
WiFi
5.8
Location
9.0
Service
8.2
Room
8.1
Breakfast
7.8
WiFi
6.0
Location
9.4
Service
8.6
Breakfast
8.4
Room
8.2
Value
5.2
Location
9.1
Service
9.0
Comfort
8.9
Room
8.6
Breakfast
8.1
Excellent
8.8
Pros:
Great location Good club room breakfast
Cons:
Club room closed when we arrived at 20:30 - food and drinks in bar very expensive
Excellent
9.6
Pros:
Great hotel with direct access to Terminal 5. Clean nice rooms and lovely facilities. Breakfast was also amazing.
Excellent
10.0
Pros:
Location, staff, facilities
Cons:
No
Excellent
10.0
Pros:
The cleanliness. It is the most important quality in a hotel for me.
Cons:
I was a little sad that only one restaurant was available during my stay. I also was hoping to use the sauna, but found out I was required to pay a fee.
Excellent
8.8
Pros:
Ease of booking in and out, cleanliness, ambience and it was quiet.
Cons:
Non applicable
Okay
5.0
Pros:
Convenient for a stayover at Terminal 5. Check in was a breeze and reception staff was delightful. Room was spacious and nicely outfitted. Bathroom was also spacious and comfortable. Good outlet locations for phone charging. Onsite restaurant and bar seemed reasonably priced.
Cons:
Bed and pillows were way too soft. Got little sleep, felt every toss and turn of my husband -- which defeated the purpose of a daytime flight to LHR.
Excellent
10.0
Pros:
The proximity to terminal 5. Felt very safe and a nice hotel. Will stay there again when I m in London.
Cons:
Not really
Excellent
8.0
Pros:
the bed
Cons:
would have liked access to hydro spa area at a cheaper price
Good
7.9
Pros:
convenience to Heathrow Airport T5
Cons:
Clearer signage of where rooms are would be very helpful. I saw a numbr of people wandering around looking for their room.
Excellent
10.0
Pros:
Everything
Cons:
There was nothing I didn't like
Excellent
9.6
Pros:
Perfect hotel for the traveler coming or going from Heathrow to the States - you are right at Terminal 5 so super convenient! The hotel pampers your weary traveler's body - wonderful beds, pillows, bath products etc. The bars are fun and the Vivre restaurant is excellent. Overall, we would always prefer Sofitel for airport stays as they are outstanding!
Excellent
9.6
Pros:
I have stayed at the Sofitel on previous occasions and the standard is always high and the location is perfect for T5 and trains. On this occasion Lavinia (Reception) stood out as particularly helpful, kind and professional and I would like to commend her for this. The cafe is very good both in quality of food, coffee, prices and professionalism.
C$ 258
Cleanliness
9.1
Comfort
9.0
Location
8.8
Services
8.5
Staff
8.6
Overall 8.7 Excellent
Based on 7,062 reviews
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Cleanliness
9.1
Comfort
9.0
Location
8.8
Services
8.5
Staff
8.6
Excellent
9.0
Pros:
It is a popular location, so when I got there in the late evening, I had to stay in line for the staff to serve us and check us in. However, the room exceeded my expectations. It was very clean and spacious, the bed was excellent. It felt as if sleeping on the softest cloud, the pillows were also new, puffy and fantastic overall. It was quiet in the evening and in the morning, a great location for someone to spend the night before an early flight to Heathrow.
Excellent
10.0
Pros:
Friendly and approachable staff.
Excellent
9.0
Pros:
Breakfast was great. Dinner was not so great and too expensive. The staff could not have been more helpful and PLEASANT! Every encounter with the front desk staff and housekeeping was so positive.
Cons:
Better menu for dinner.
Excellent
8.8
Pros:
Convenient to Heathrow. Hand a 14 hour overnight stay on way back to Canada from Greece. Very comfortable beds. Rooms looked recently renovated. Usual amenities for mid range hotel
Cons:
Breakfast buffet only and fairly expensive for the three optional breakfasts.
Elevators very busy at checkout (10:00 am). On first floor and first 3 elevators full. Walked down to lobby twice with bags before my wife found an elevator with room for her to come down with last bag
Excellent
10.0
Pros:
The room was very nice and the bed very comfortable. Overall a great place to stay when traveling through a Heathrow.
Cons:
The only issue we had was the taxi service they contacted to return us to the airport. The driver charged 17L for a very short drive to Terminal 3. We had been told at reception that the ride would be a contracted 13lL, but the driver required 17.
Excellent
8.0
Pros:
I was there for my professional meetings inside of the hotel. I did not go to the center and therefore didn't have a terrible traffic (people said!) from and to Heathrow. From this point of view my stay was excellent:) Great transport communication (buses) with all Heathrow terminals. Free of charge. If a taxi - 10 pounds' trip. Very friendly and helpful employees!
Cons:
Nothing to inform.
Excellent
10.0
Pros:
Liked e everything first class hotel.
Cons:
Didn't think it needed anything to make it better
Excellent
10.0
Pros:
Located across from Heathrow property with free shuttle (city bus) to the hotel front door. Quiet comfortable bedroom. Great breakfast ($15). Good service.
Cons:
Not very close to local restaurants. 20 minute (easy) walk to closest pub (The White Horse). Cannot exchange currency at hotel. ATM located in convenience store 10 minutes away.
Excellent
9.2
Cons:
Remote location vs stations
Excellent
8.0
Pros:
The place was nice and comfortable.
Cons:
No shuttle bus service and porter.
Excellent
10.0
Pros:
We were only there for 1 night airport transfer. The staff were amazing and helpful. The rooms were spotless comfortable.
Cons:
Absolutely nothing.
Good
6.0
Pros:
Rapid response
Cons:
No porters you have to carry your luggage
C$ 113
Breakfast
8.9
Service
8.8
Location
8.7
Room
7.8
WiFi
7.4
Overall 8.7 Excellent
Based on 4,244 reviews
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- Solo
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Breakfast
8.9
Service
8.8
Location
8.7
Room
7.8
WiFi
7.4
Breakfast
9.1
Location
8.7
Service
8.1
Room
7.5
Food
6.0
Breakfast
9.1
Location
8.9
Service
8.5
Room
7.0
Food
6.7
Service
8.9
Breakfast
8.5
Location
8.5
Room
7.5
Comfort
7.2
Service
8.8
Breakfast
8.8
Location
8.6
Room
7.8
Food
6.7
Excellent
10.0
Cons:
When i said to cleaner clean my room and be careful about my things i think she tried open the safe , because when i came back to my room i can not open it , i think there were attempts to open it .. please be careful about your cleaners .. i was angry that night ..
Excellent
10.0
Pros:
The hotel was in a great location for access to T4, was clean with lovely staff and excellent breakfast choices.
Cons:
nothing!
Excellent
10.0
Pros:
Staff at Reception and Concierge, just so friendly and professional, nothing was any trouble for them. They knew their hotel, could make rapid decisions, explained things thoroughly yet succinctly. They were all excellent.
Cons:
No issues at all.
Excellent
10.0
Pros:
Convenient, friendly and helpful!
Cons:
It was warm inside!
Excellent
10.0
Pros:
Great place
Cons:
The fact there was no airport bus
Excellent
9.6
Pros:
Proximity to the airport - walking distance
Good
7.9
Pros:
Great location
Excellent
9.2
Pros:
Clean, lots of staff
Cons:
Expensive parking
Good
7.1
Cons:
over priced .other properties which had bigger or similar rooms were less than half the price.
Excellent
10.0
Pros:
Cleanliness and lovely staff...everyone we came in to contact with was helpful and courteous
Excellent
8.3
Pros:
Super convenient to the airport. Heathrow is huge. It's not the easiest thing to get around, but staying here made it easier. The hotel is very clean. It's a comfortable transition back from European to American standards. The towels are huge and fluffy. They have face cloths. It's sound proof and usually efficient. The beds are really comfortable, and they have black out blinds to you can sleep any time of day.
Cons:
It took longer than usual to check in. The restaurant is really expensive!
Good
7.0
Pros:
Requested wake up call which did not come.
Cons:
Staff not great
C$ 220
Location
9.0
Service
8.6
WiFi
8.6
Breakfast
8.5
Room
8.5
Overall 8.6 Excellent
Based on 6,318 reviews
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- Couples
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Location
9.0
Service
8.6
WiFi
8.6
Breakfast
8.5
Room
8.5
Comfort
8.9
Room
8.8
Location
8.8
Service
8.7
Breakfast
7.7
Location
9.3
Service
9.0
Breakfast
8.7
Room
8.5
Location
9.4
Room
8.5
Comfort
8.3
Breakfast
8.1
Service
7.6
Location
9.2
Service
8.6
Breakfast
8.4
Room
7.3
Value
6.9
Excellent
9.0
Pros:
Good location for airport. Very comfy and quiet
Cons:
Provide better information on airport Hoppa bus on website
Excellent
8.0
Pros:
I arrived very late in the evening from an international flight. Staff most helpful, particularly with airport transfer the following morning (less than half the cost of a London cab). Despite being on the Heathrow transport corridor, the rooms are quiet. Also clean and well appointed. Breakfast more than adequate.
Cons:
It's an airport hotel! That said, the ambience of public spaces could be improved.
Excellent
9.0
Pros:
Proximity to Heathrow
Cons:
No
Excellent
9.0
Pros:
great staff fantastic location if you like aircraft - can be noisy at the air side but its a fantastic view
Cons:
its a busy hotel - but its at a major airport so it would be !!
Excellent
10.0
Pros:
Proximity to Heathrow
Cons:
Nothing
Excellent
10.0
Pros:
The excellent view of the runway and all the hotels facilities,it was clean and the staff were friendly. The hotel was well equipped for disabled,I was really impressed with the accommodation and the cost.
Cons:
Nothing it was excellent just what I expected it to be and more. I would recommend this Hotel to anyone and looking forward to another visit in the near future.
Good
7.9
Pros:
Breakfast was nice and I was impressed that the server went out of her way to get me soya milk.
Cons:
The fact that only cows milk was available in the main breakfast area.
Excellent
9.6
Pros:
The room was modern with excellent decor and the beds were very comfortable. The staff were so friendly and couldn't do enough. Our package included breakfast which was comprehensive and to a high standard. Excellent stay.
Cons:
Nothing not to like. Would have preferred a bath/shower but only a very minor point.
Excellent
10.0
Pros:
Loved the staff, loved the room ❤️❤️❤️❤️ I would recommend this hotel over any other in the area. Thank you so much for making our overnight stay a lovely experience. To the staff at reception to the staff in the restaurant they are amazing
Cons:
That I had to go would have loved another night here..!!
Good
6.8
Cons:
Transportation from the airport at night too sketchy, not on time, not following timetable
Excellent
10.0
Pros:
Clean and easily laid out, room can be a fair way from the elevator but walk is ok Clean rooms bed was so comfortable
Cons:
Looks old from the outside but great inside
Excellent
9.6
Pros:
Location is right by Heathrow terminal 5 which is great for onward travel. Rooms and beds are very comfortable. Very nice reception and bar area. We did not eat at the hotel so cannot comment.
C$ 154
Location
8.5
Service
7.9
Pool
7.8
Room
7.8
Breakfast
7.4
Overall 8.6 Excellent
Based on 2,441 reviews
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- Families
- Couples
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Location
8.5
Service
7.9
Pool
7.8
Room
7.8
Breakfast
7.4
Location
8.7
Service
8.0
Breakfast
7.8
Room
7.6
Value
5.9
Location
8.6
Cleanliness
7.8
Service
7.7
Room
7.0
Value
5.9
Service
8.0
Breakfast
7.2
Location
8.7
Food
7.7
Room
7.5
Excellent
9.6
Pros:
The property was located close to the airport terminal and tube station. There was a free shuttle bus from the terminal to the hotel. The bedrooms were clean and comfortable and housekeeping was prompt and efficient.
Excellent
10.0
Pros:
Great breakfast, comfy beds, spacious bathroom
Excellent
8.8
Pros:
Location, cleanliness, comfortable,
Cons:
The restaurant
Excellent
8.5
Pros:
Member lounge and lobby
Cons:
Rooms and hallwsys are dated. Hard to roll luggage on carpet
Excellent
10.0
Pros:
Clean and great location to hotel with a shuttle every 20 minutes to the airport. Good food and great staff!
Cons:
None
Excellent
10.0
Pros:
Quick checkin and very helpful staff.
Excellent
9.2
Pros:
No breakfast....
Cons:
all was good ....great staff at check in and lobby bar...very helpful
Excellent
10.0
Pros:
Excellent Stay with extremely helpful staff
Okay
5.0
Cons:
I asked for few things for the night and they were ignored.
Good
6.3
Pros:
Location was excellent literally 5 minutes from the airport. The rooms were a good size and on the return visit we did manage to get adjoining rooms. Nice pool.
Cons:
On the first night of our holiday we went to the restaurant. Oh dear! I have never waited so long for what was a below average meal. Some things were cold, some things were under cooked and some things were just missing. The waitress, bless her tried but I could tell that we weren’t the only ones who had a grumble. Suffice to say we didn’t return. I mentioned in the likes box above how nice it was to have the adjoining room. It was just a shame that the lock was broken when we arrived so we couldn’t initially open it. Got fixed eventually.
Good
7.9
Pros:
It is good property to stay and enjoy your night near to Heathrow airport.
Cons:
The Resturant was a little bit costly side in comparison to other Resturant in London.
Excellent
10.0
Pros:
Third time we've used The Marriott, prior to long haul flight!! Thoroughly recommend, as it takes away the stress!!
Cons:
A little pricy,but a small price to pay for the convenience!!
C$ 225
Vibe
10.0
Service
9.7
Food
9.6
Breakfast
9.3
Bar
9.3
Overall 8.6 Excellent
Based on 570 reviews
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Vibe
10.0
Service
9.7
Food
9.6
Breakfast
9.3
Bar
9.3
C$ 176
WiFi
8.9
Location
8.6
Service
8.4
Breakfast
8.3
Room
7.1
Overall 8.5 Excellent
Based on 7,444 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
WiFi
8.9
Location
8.6
Service
8.4
Breakfast
8.3
Room
7.1
Service
8.7
Breakfast
8.5
Location
8.5
Room
7.0
Cleanliness
6.3
Location
9.1
Breakfast
8.0
Service
7.9
Vibe
6.8
Room
6.5
Location
9.2
Service
8.4
Breakfast
7.9
Room
6.9
Value
5.9
Service
8.8
Location
8.5
Breakfast
8.2
WiFi
8.0
Vibe
6.6
Good
7.5
Pros:
Clean stayed one night as stop over fir Heathrow airport
Cons:
No view from the room
Good
7.5
Pros:
The receptionist tried to charge me again even though I had made the booking online and paid online.
Good
7.0
Pros:
Eggs looked weirdly orange, yogurt very runny, milk for cereal was warm, however very nicely presented. I was expecting better.
Cons:
see above
Excellent
10.0
Pros:
Incredible staff they were friendly and good at their job jobs. The hotel is lovely I will definitely be back :)
Cons:
We held a weekend retreat and on one particular day it was hard to get staff to come when you needed them.
Excellent
9.2
Pros:
Clean, easy access to LHR for morning flight departure. Staff were good, once they realised no one was attending to us!
Cons:
-
Good
7.5
Pros:
We did not have breakfast, the location was good and the local amenities were adequate.
Excellent
8.0
Pros:
Hotel was a nice place to stay overnight before a flight. Free service available to Heathrow if you can take your stuff to bus stop up street.
Cons:
Room next to mine in stairwell is a bit odd and made it feel a bit uncomfortable
Good
6.0
Pros:
Gorgeous entry foyer
Cons:
Room does not meet a 4 star level, in terms of quality, decor & size
Excellent
9.0
Pros:
Lovely hotel ideal for departing from Heathrow.
Cons:
Concierge staff excellent very professional, courteous and extremely helpful thank you! Reception staff friendly and welcoming.
Excellent
10.0
Pros:
The surroundings and staff all excellent!
Excellent
10.0
Pros:
Excellent food and helpful staff. We requested the room until 1pm which the staff were able to provide
Good
7.1
Pros:
The proximity to the airport. It was quiet
C$ 169
Service
8.8
Location
8.8
WiFi
8.1
Room
6.5
Comfort
5.5
Overall 8.5 Excellent
Based on 843 reviews
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- Solo
- Business
Service
8.8
Location
8.8
WiFi
8.1
Room
6.5
Comfort
5.5
Service
8.9
Location
8.8
Room
6.6
Comfort
5.7
Vibe
4.5
Location
8.6
Excellent
9.6
Pros:
It was very cozy, definitely best for solo travellers as it is very small. It was a cool experience I felt like I was in a space ship. Shower is great.
Cons:
I thought it was a little over priced for what it is, but I think it’s worth it for the convenience being inside the airport, especially when you have an early flight like I did.
Okay
4.2
Pros:
Not much about this hotel... The staff were nice enough and they give you complimentary tea and coffee.
Cons:
The hallway was very smelly and dirty. Sheets were not soft and the bed was uncomfortable. All through the night you are woken up by people extending their beds from the seated position the sleeping position. Unless you are staying in terminal 4, the location is awful - there are no early pre-six am shuttle buses or trains to the other terminals so we ended up spending an additional £22 on a Uber to Terminal 2! Ridiculous!
Good
6.3
Pros:
the location being right at the airport is really good. just needed to get into the lift to go check in. Brilliant for early starts. The novelty of the set up is quite cool, and the tv and wifi is good.
Cons:
the area is a bit rundown and you feel like you are heading into a dungeon when finding your room. Also it is very difficult to find the hotel in the airport premises. it does not have the same level of signage that the other hotels do. you have to use a particular set of lifts other wise you cant find it.
Excellent
8.3
Pros:
The location is perfect.
Cons:
Cabins could be a bit bigger.
Excellent
10.0
Pros:
Bed was so amazing! And I’m a neat freak and the room passed my test. It was a journey to get to terminal 4 from terminal 3 late night, so i needed a cab but in the morning i enjoyed a free espresso and caught the train downstairs.
Cons:
It is small! So do not be surprised, but if you have more than one person get a larger room than the standard
Good
7.9
Pros:
Staying at Heathrow for an early flight I was very pleased with my accommodation and its location, which was close to the link from Terminal 4 to Terminals 2 and 3. The accommodation was tiny but comfortable and included everything I might have wanted for an overnight pre flight stay.
Cons:
I found the bed surround a bit difficult to clamber over to get in or out of the bed and I am a reasonably agile person and not overweight.
Good
7.1
Pros:
Easy, Convenient in terminal
Cons:
Small room
Good
6.3
Pros:
Close to the airport
Cons:
The room has an air conditioning that blows cold air directly on your face while you are sleeping. Supposedly one can regulate the temperature but it didnt work for me. After two hours in bed without sleeping because of the noise of the fan and the air in my face I got up got dressed and went to reception to ask the guy to turn down the air. The guy told me that was not possible. I left this morning for my day of meetings without having slept and with a cold. I feel dreadful.
Okay
5.4
Pros:
The design, comfort.
Cons:
There was a peculiar smell that lingered.
Excellent
10.0
Pros:
Right inside Heathrow, which was very convenient for my eleven hour layover and early morning connecting flight. I loved the clever use of space. Very clean and comfortable, it was perfect for my needs.
Cons:
I loved the small size, but I also had seen photos online and knew what I was getting into. This is a micro hotel room, which might not suit some travelers.
Excellent
9.0
Pros:
Love how was easily accessible. able to use the free train to get between terminals. Was very clean and the bed was very comfortable. Unlimited hot drinks was good in addition to there being two restaurants one beside it and one on the lower level that met my expectations. It look just like the pictures.
Cons:
There is this noise that sounds as if it is the pipes. It seem to go off at every 10 minutes,. When I asked about it I was told it some sort of suction of the air. It was very loud luckily I can sleep through anything. I was told every room hears it and that's probably why each room came with ear plugs.
Excellent
8.3
Pros:
Cosy, clean and comfortable - and, of course, inside the airport. A great option for a very early flight!
Cons:
Not Yotel's fault, but it took me 45 minutes to transfer to terminal 4. I'd recommend going by tube and ignoring the 'free train transfer' option - so much walking and trains only seem to go every half hour.
C$ 210
Vibe
9.3
WiFi
9.3
Wellness
9.0
Location
8.2
Amenities
8.0
Overall 8.4 Excellent
Based on 966 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Vibe
9.3
WiFi
9.3
Wellness
9.0
Location
8.2
Amenities
8.0
Vibe
9.4
Location
8.5
Service
7.6
Room
6.7
Food
6.0
Location
8.0
Service
7.6
Room
6.0
Food
6.0
Vibe
8.7
Location
7.7
Service
7.5
Room
6.7
Comfort
5.1
Excellent
9.4
Pros:
Easy check in.rooms great.atmosphere good.
Cons:
No kettle or tea making facility.
Good
7.1
Pros:
Good facilities . Staff was helpful and polite
Cons:
Stayed at this hotel a few times and this is the first time we was put on the first floor. There was so much noise we could hear from outside even with the windows shut and there was alot of noise coming from the room above us. Very loud.
Excellent
8.8
Pros:
This hotel has a very relaxed chilled feel to it. The room was very clean and quite spacious. The breakfast was decent with lots of choice. The shower in the room was amazing, especially for London! The bar is also great.
Cons:
The hotel is a good 35 min bus from the airport, which I'm sure is probably halved if you take an uber or something.
Good
6.7
Pros:
I requested for check in timing and they confirmed my check in by sending me an email after checking out next day.
Good
7.1
Pros:
Budget. Location & comfort.
Cons:
Room service
Excellent
8.3
Pros:
There is good service -- and then there are staff who are motivated and really care. Moxy staff really care. I hrl even there and Courtney Alnerto Marina and all the crew helped make it special.
Cons:
The vintage caravan wasn't very comfortable. And noisy. (Joke)
Excellent
10.0
Pros:
Great design and atmosphere! Beds were very comfortable.
Okay
4.2
Pros:
Cool room decor
Cons:
Huge noisy party going on all over lobby when I arrived. Couldn’t find check-in desk. Couldn’t hear what clerk was saying because noise was so loud. Couldn’t get WiFi in room but couldn’t call desk because no phone in room. Tried to go back to lobby for information, but noisy partiers marauding in hallways made me turn back and try to get a little sleep.
Excellent
9.0
Pros:
Location versus cost was excellent. Staff were extremely helpful as I arrived late at night and had to leave very early in the morning, they showed me where a pizza place was and got coffee for me when I checked out.
Cons:
The cost of the hoppa bus to get there was almost the same as a taxi (Uber) the following morning.
Excellent
9.6
Pros:
Great location
Cons:
No kettle in room
Excellent
10.0
Pros:
Very modern and clean
Good
7.0
Pros:
The room was neat and well laid out
Cons:
The 6 am timing for breakfast which didn’t allow someone like me who checked out 5 am to miss out
C$ 101
Location
9.0
Service
8.3
Breakfast
8.0
Value
7.4
WiFi
7.2
Overall 8.2 Excellent
Based on 13,335 reviews
All Reviews
- All Reviews
- Families
- Couples
- Solo
- Business
Location
9.0
Service
8.3
Breakfast
8.0
Value
7.4
WiFi
7.2
Location
8.9
Service
8.5
Breakfast
7.7
Value
7.0
Room
6.9
Location
9.3
Service
8.8
Breakfast
8.6
Value
8.1
Room
7.6
Location
8.4
Service
8.3
Breakfast
8.1
Value
7.3
Comfort
7.2
Location
8.9
Service
7.5
Value
6.9
Breakfast
6.8
Room
6.6
Excellent
10.0
Pros:
The hotel met every thing we desired-one night stand for LHR
Excellent
9.0
Pros:
The cost of the hotel was amazing, a 10 minute cab ride to the airport or a 30 minute bus journey, we had dinner there which was excellent and reasonably priced and the staff were great so attentive, helpful.and very friendly. I'd definitely stay here again
Excellent
10.0
Pros:
Good place for airport stop-over.
Cons:
Ordered an American grilled cheese sandwich but they had run out of dill pickles. I wasn't advised of this until the sandwich arrived. Not the same without the dill pickles!
Excellent
10.0
Pros:
We always enjoying staying at this hotel but the refurbished rooms are amazing, the beds are lovely. Hassan took care of everything, a credit to the hotel.
Cons:
Nothing.
Excellent
9.6
Pros:
Near the terminals. Had an executive room which was very comfortable Breakfast was good , and tasty only had the hot meal wasn’t too much cold meat / cheese tho
Okay
4.2
Pros:
Nothing.
Cons:
When I phoned from the States, the staff told me they would send someone to collect us at Enterprise Rent-a-Car as a courtesy. When we phoned from Enterprise, they not only said they wouldn't, they denied ever having told me that--even though I have it in writing in an email. We took the Enterprise shuttle to the nearest drop off and walked the rest of the way in the rain, arriving soaking wet. The staff apologized for my not understanding, which only enraged me. The room was chilly with only two thin and rough bath towels. The thermostat didn't work.
Excellent
9.2
Pros:
Super close to terminal 3 Very clean - good size room Great breakfast
Cons:
Lift wasn’t working
Okay
5.8
Cons:
I had no top/fitted sheet in my bed And the airport shuttle. It is close to the airport for a reason, and it charges so much for a 5 minute drive. Absolutely ridiculous.
Excellent
10.0
Pros:
The hotel was extremely clean, and very quiet considering how close to the airport it is. Lovely stay and would stay there again when flying from Heathrow.
Excellent
9.6
Pros:
Good location for the Airport. Well organised Taxi service.
Excellent
10.0
Pros:
Close to the airport With bus transportation
Excellent
10.0
Pros:
The staff were very friendly and helpful. Breakfast was really good value
Cons:
Myself and husband enjoyed our stay. No negative comments
C$ 102
Location
9.2
Value
9.0
WiFi
8.8
Service
8.0
Breakfast
7.9
Overall 8.2 Excellent
Based on 11,199 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Location
9.2
Value
9.0
WiFi
8.8
Service
8.0
Breakfast
7.9
Value
9.2
Location
9.2
Breakfast
8.3
Service
8.2
Room
7.8
Location
9.2
Service
8.3
Breakfast
8.0
WiFi
8.0
Room
7.1
Location
8.9
Vibe
8.8
Service
7.9
Room
7.7
WiFi
7.7
Location
9.0
WiFi
7.9
Breakfast
7.8
Service
7.8
Room
7.3
Excellent
10.0
Pros:
Staff very very friendly and helpful
Excellent
9.2
Pros:
The friendliness of the reception and restaurant staff . The comfort of the bed. Also the convenience of bus stops to and from Heathrow.
Excellent
8.8
Pros:
The room was very quiet- which I didn’t expect so near to Heathrow Airport! Comfortable bed AND pillows; nice Continental breakfast and the bar was good.
Good
6.3
Pros:
The croissants were decent and the room was bigger than I expected
Cons:
- the staff weren't friendly and left me to carry all my luggage with the luggage trolley all by myself knowing fully well that their corridors were very tiny. It was the most uncomfortable experience ever
Good
6.7
Pros:
Cleanliness
Cons:
The large picture of skydivers on the bedroom wall and the fact that it was reflected in the mirror which was right next to the television and distracted my viewing, The design of the carpeting made the carpet appear dirty There was no towel hook next to the shower No hook on bathroom door to hang dressing gown When we tried to return across the bridge from the main building to our room in the annex when the elevator was out of service, there were no posted signs that we could see how to get to the bridge, but we managed it after walking up and down quite a bit. Two or three arrows would suffice.
Excellent
8.3
Pros:
The breakfast was disappointing, it was continental, fair enough, but tinned fruit and part baked rolls was a poor show. It was extra for a cooked breakfast. Plus the guy cleaning tables was very good at his job, he'd almost cleared the coffee cup before I'd put coffee in it.
Cons:
The breakfast
Good
6.3
Pros:
The room was comfortable enough but a bit shabby.
Cons:
The staff were really disengaged. There was no-one on the front desk when I arrived but I could hear/see them chatting in the back office. They kept several of us waiting and then didn't apologise. They just didn't smile or make us very welcome. They weren't bad or rude per se, but it's especially important at airport hotels, when travellers are weary, that staff are welcoming and efficient. The staff here need training and enthusing and giving a reason to be proud of themselves. They felt very under motivated to me.
Excellent
10.0
Pros:
The hotel was pleasantly clean and had a modern design in the lobby. Surprisingly quiet for an airport location! The room decor was actually really awesome. Perfect for an overnight stay before flights.
Cons:
Everything met or exceeded expectations during my time at hotel Ibis. My only complaint was an uncooked sausage but that's fine. I just chose not to eat it.
Excellent
10.0
Cons:
Difficult to get from t5 Need to catch 140 line which is free by the way but not very well explained in the bus stop
Excellent
8.0
Pros:
Cleanliness . The room was expectionally clean, so clean you can smell the freshness. I came in with a serious headache, the smell soothes my headache.
Cons:
Think of providing body lotion in the bathroo, Shower caps as well for ladies. We don't like our hair messed up.
Okay
5.7
Pros:
Close to Airport and Free Airport bus.
Cons:
Very plain.
Good
7.1
Pros:
It was quiet and relatively spacious room for London and continental breakfast was good
Cons:
Staff member at check in gave me no info about breakfast etc and I had been told the Hoppa bus stopped there but it didn’t but a lovely bus driver was super helpful and made an extra stop for us - the staff member was just not open to info in the hotel
C$ 108
WiFi
9.3
Location
8.5
Room
8.1
Breakfast
7.1
Service
7.0
Overall 8.2 Excellent
Based on 4,914 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
- Solo
WiFi
9.3
Location
8.5
Room
8.1
Breakfast
7.1
Service
7.0
Vibe
9.2
Location
8.8
WiFi
8.4
Room
8.2
Service
7.1
Location
8.4
Room
7.9
Breakfast
7.4
Service
6.5
Room
8.0
Location
8.0
Service
6.3
Breakfast
6.2
Food
5.9
Vibe
9.5
Room
8.4
Location
8.4
Breakfast
7.3
Service
7.0
Poor
1.0
Pros:
Good location
Cons:
Bins were not empty and toilet was dirty
Excellent
9.6
Pros:
Modern and comfortable with easy to access airport
Cons:
Nothing
Excellent
10.0
Pros:
Clean and Perfect
Excellent
10.0
Pros:
Convenient to Heathrow. Large room. Helpful staff. Comfortable.
Cons:
Nothing to dislike apart from slippery shower. A non slip mat would be helpful.
Excellent
10.0
Pros:
This hotel is beautiful! Staff very helpful. The rooms spacious and comfortable
Cons:
The music from the lounge was so loud that my room vibrated... lasted until 1am.. for a weary traveler on a connecting flight it was difficult to sleep.
Excellent
9.6
Pros:
Very nice staff
Cons:
Info on getting to the hotel needs to be made more accessible. Really unclear in Heathrow how to get to the transit buses, also that they cost more than a taxi would if there’s two or more in a party.
Excellent
10.0
Pros:
This hotel is very modern, clean and comfortable. The staff are very kind and helpful. The hotel is ideally situated across from Heathrow Airport. And the restaurant offers really delicious food at a really reasonable price.
Excellent
8.5
Cons:
I booked because it was so close to the airport and had an overnight layover. In the morning, I came down to get a taxi and was told it would be 45 mins! I ended up downloading Uber and it took about 20 mins but this is something that DEFINITELY should have been warned about when checking in (considering my plane ended up taking off about 400 meters from the hotel).
Good
7.5
Pros:
Location and general layout
Cons:
Bed too hard and uncomfortable Breakfast poor ; whilst plentiful and a very good choice we found the chicken cooked breakfast low quality , dry and rather tasteless which i found unusual for a Novotel where the food quality is usually to a high standard
Good
6.7
Pros:
Good location for flights from Heathrow. Evening food was ok.
Cons:
Cooked breakfast not available early in the morning, this should be made clear. If you have paid for breakfast and have an early flight you may be disappointed with cold meats/carrots/cheese, etc. Absolutely nowhere to park when we arrived, had to wait a long while for someone to leave.
Good
7.1
Pros:
Spacious, clean and modern rooms.
Cons:
No windows in the room except one small window in the roof. Hallways were like labyrinth. No free shuttle to and from hotel to airport (have to wait for airport bus) and pay 6 pounds a person.
Good
6.7
Pros:
Nice, spacious room - standard double (single occupancy). Very comfortable bed. Close to Heathrow. Good breakfast.
Cons:
Impersonal check-in with very little information given. The conference facilities were being used by a group - reverberating bass music went on until just after midnight! The idea of having a great night’s sleep prior to a non-stop 16 hour flight to Australia was therefore not realised. Interestingly, I did not hear any plane noise despite jets taking off every 2 minutes less than 1km away! I did have an internal room overlooking the bar area (or maybe the loud music drowned them out!)
C$ 133
Location
8.6
Breakfast
8.1
WiFi
7.8
Room
6.7
Service
6.7
Overall 8.0 Excellent
Based on 16,657 reviews
All Reviews
- All Reviews
- Families
- Couples
- Solo
- Business
Location
8.6
Breakfast
8.1
WiFi
7.8
Room
6.7
Service
6.7
Location
8.9
Breakfast
8.6
Service
7.2
Room
6.8
Food
6.6
Location
8.6
Breakfast
8.2
Service
7.0
Room
6.7
Value
6.2
Location
8.9
Breakfast
7.9
Service
7.1
Value
6.5
Room
6.5
Pool
8.0
Breakfast
7.9
Location
7.8
Room
6.8
Service
6.3
Excellent
10.0
Pros:
Staff were helpful, friendly and knowledgeable
Good
7.4
Pros:
Comfortable room, comfortable bed for a short over-nighter for an earl next day flight,
Cons:
Be aware that the Hoppa shuttle bus runs 5:30am - 11:32pm, so when I arrived on a late flight, I ended up having to take a taxi. Also I couldn't find a Hoppa ticket machine so you have to pay 5 quid cash each way.
Okay
5.0
Pros:
The sticky pudding
Cons:
The shuttle bus is not included which we didn’t know until we got there
Excellent
10.0
Pros:
Nice place to stay close to the airport with a shuttle available to take you in the morning. Comfortable beds. If you’re coming in late, food is served til about midnight and the bar is open til 1am. Staff is very friendly and helpful!
Cons:
There is a shuttle kiosk you can buy tickets from to pay for your ride to the airport. Most places I’ve been to offers free shuttle service. And I did not see anywhere that if you pay the driver instead of buying tickets ahead of time, he charges a dollar more.
Good
7.7
Pros:
It was nice being so close to Heathrow in a quiet and comfortable hiding location.
Very clean
Very friendly and helpful staff
The pool, sauna, and gym were nice - better than many similar hotels
Cons:
Expensive for the level of investment this hotel has recently had.
Less than expected included - no shuttles even though it's literally across the street from one of the free city bus stops to Heathrow terminals.
The facilities feel like they were last updates in the 1970s.
Good
6.7
Pros:
The room rate was what lead me to book at the hotel @ £85 including breakfast. I received a follow up email offering additional upgrades etc & took up the 3 course fixed menus deal @ £18.95. It was a French themed buffet which was good value for money.
Cons:
I had to queue for 20 minutes to check-in at 5:45pm. Given the time of day there should have been more than 1 person on the desk. In the end I was called across to the Radisson members check-in desk which had 2 staff. I requested a quiet room and while my room was a long way from the bustle of reception, restaurant etc. it was far from quiet. The sound proofing of the room doesn't match up to that of other airport perimeter hotels I have stayed in. Also, the fan on the mini fridge in the room kept me awake most of the night. The pillows were too small with one far too soft & the other too hard. It was impossible to get comfortable.
Excellent
10.0
Pros:
Everything
Cons:
Nothing
Excellent
10.0
Pros:
Breakfast
Cons:
All good,no issues
Okay
5.8
Cons:
No fridge in my room . I had to keep my fruits in the concierge's fridge. No drinking water put in rooms for clients on a daily basis. I was told this is done only for Radisson members. The receptionist repeating like 4 times to me that i would loose my ten pounds deposit if I dont return the adaptor I took from them as if i didn't understand English which I found very racist as i am African.
Excellent
8.3
Pros:
Food is good, staff
Cons:
Location is not good, it is far from London, around 45 minutes driving.. The hotel is very close to Heathrow Airport. Room service is not upto expectation.
Mediocre
2.5
Pros:
nothing
Cons:
every thing
Excellent
8.0
Pros:
Location and shuttle availability
Cons:
No help with luggage or carts. Poor signage to choose correct elevator, and very long hallway that ended with only stair exit. Registration clerk could have better explained the shuttle ticket kiosk. Didn’t take foreign credit card, on board costs
C$ 112
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