DoubleTree by Hilton Hotel London - Docklands Riverside

265A Rotherhithe Street, London, SE16 5HW, United Kingdom
+44 207 231 1001

Cheapest
rate per night

8.0

Excellent
based on 4,663 reviews
DoubleTree by Hilton Hotel London - Docklands Riverside - London, England, United Kingdom
Fri. 23/10
-
Sat. 24/10
Compare vs. KAYAK |

Provider Nightly total
snaptravel C$ 9
Prestigia C$ 124
Trip.com C$ 127
snaptravel
Prestigia
Trip.com

Good to know

Value for money

7.5

Distance to city centre

6.3 km

Location rating

8.1

Nearest Airport

London Heathrow

Distance to airport

29.5 km

Rooms

Fri. 23/10
Sat. 24/10

Deluxe Rooms

C$ 197+

Bed type
Provider
Nightly base price
Double bed
C$ 197 per night
Queen bed
C$ 310 per night

Queen Rooms

C$ 212+

Bed type
Provider
Nightly base price
Unknown
C$ 212 per night

King Rooms

C$ 127+

Bed type
Provider
Nightly base price
Unknown
C$ 127 per night
Unknown
C$ 147 per night
Unknown
C$ 149 per night

Standard Rooms

C$ 9+

Bed type
Provider
Nightly base price
Unknown
C$ 9 per night
Unknown
C$ 142 per night
Unknown
C$ 149 per night
Unknown
C$ 199 per night

Double Rooms

C$ 124+

Bed type
Provider
Nightly base price
Unknown
C$ 124 per night
Unknown
C$ 137 per night
King bed
C$ 152 per night

Reviews

Pros

Cons

Traveller rating

757
416
179
68
11

Time of year

Traveller type

Show reviews that mention

+
staff were very friendly in 811 reviews
lovely room in 794 reviews
breakfast was good in 467 reviews
river view in 408 reviews
great location in 385 reviews
comfy bed in 369 reviews
lovely hotel in 339 reviews
ferry crossing in 255 reviews
river thames in 173 reviews
canary wharf in 169 reviews
cookies on arrival in 80 reviews
room was small in 65 reviews
room service in 60 reviews
friendly and helpful in 38 reviews
tube station in 24 reviews
clean room in 2 reviews
close to downtown in 2 reviews
shuttle service in 2 reviews
outside for the pool in 1 review
starbucks coffee in 1 review
  • Okay
    Jun. 2018
    4.2

    I liked where it was located.

    Packing area was packed which is understandable so I had to go to the underground car park which is understandable but what I don’t understand is why an employee couldn’t give me the correct code to get into the underground car park. Also 20 minutes after I had checked out of the hotel I had realised I had left some clothes behind which was my mistake but to come back to the hotel to get no help, to find my clothes had been stolen was crazy. When booking I also asked if I would get a nice view as that is what I want and that’s what I’m willing to pay, just for me to pay and look at a tennis court all day. It’s not bad, I just personally wouldn’t go back, plenty other hotels I can receive a better service from

  • Excellent
    Apr. 2017
    10.0

    Very nice acommidations

    Location to Thames river and sightseeing

  • Poor
    Dec. 2016
    2.0

    Worst hotel experience :(

    None

    There were a number of issues prior to even arriving at the hotel - I contacted I contacted the hotel to ensure they could verify my reservation so I didn't experience any issues on arrival. I was passed from pillar to post to try and confirm this, and they were adamant that there was no reservation with my details. Another member of the team said she couldn't discuss anything with me because she didn't believe it was my booking. On arrival at the hotel, I had no internet connection. I was extremely surprised but also annoyed because prior to making the reservation, I specifically checked on the Hilton Hotels & Resorts website where it stated that Wi-Fi was complimentary in all guest rooms. Not only this, but when I went to take a shower, the bath was extremely filthy & greasy and there was no soap available to even wash my hands. For a renowned hotel chain that has an excellent reputation, I was not expecting this appalling service. Although I did contact Mr Chris Nassetta (CEO) and his team handled the matter pretty well - so that was a positive.

  • Excellent
    Apr. 2016
    10.0

    Saturday night with girl friends

    The staff were very friendly , professional , and efficient . We had a quick check in could not complain about anything at all.

    I liked the whole experience the bedroom was excellent , the breakfast was one of the best we have had in a hotel. Really would recommend this lovely hotel to any body

  • Good
    Nov. 2010
    7.3

    Friendly staff, brilliant service

    nothing loved every minute

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Moments from River Thames, DoubleTree by Hilton London Docklands Riverside is situated in London and offers comfortable accommodation. It features a fitness center, as well as 24-hour room service, free Wi-Fi and an express check-in and check-out feature.

The hotel provides bicycle rental, a 24-hour reception and a concierge. Additionally, the multilingual staff are on hand to offer assistance.

Rooms at DoubleTree by Hilton London Docklands Riverside are modern and air conditioned, and offer an in-room safe, a flat-screen TV and a private bathroom. For extra comfort, bathrobes are also provided.

The hotel provides a conveniently located café where guests can unwind with a drink before an action-packed day sightseeing in the property's surrounds. Guests can try international cuisine at the in-house restaurant, before enjoying a relaxing drink in the bar.

Limehouse Station and Canada Water Station are within walking distance of DoubleTree by Hilton London Docklands Riverside. It is also less than a 20-minute car ride from Museum of London Docklands, 25 Bank Street and Riverside South.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.0 Excellent

based on 4,663 reviews

8.3

Cleanliness

8.2

Comfort

8.5

Staff

7.5

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Disabled Access
Cable or satellite TV
Internet (surcharge)
Wi-Fi (surcharge)
Non-smoking rooms available
ATM on-site
A/V equipment rental
Business centre
Concierge service
Cribs available
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Restaurant
Bar/Lounge
Express check out
Air-conditioned
Coffee shop
24hr front desk
Safe
Pets not allowed
Storage available
Terrace/Patio
Smoke alarms
Wake-up service
Accessible by elevator
Balcony
Breakfast in the room
Carpeted
Coffee machine
Desk
Dining area
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Heating
Key card access
Laptop safe
Newspapers
Private bathroom
Private parking
Radio
Safety deposit box
Seating area
Shower
Slippers
Sofa
Soundproofing
Telephone
Toilet
TV
Wardrobe or closet
Ironing service
Bathrobe
Shuttle service (free)
Ticket service
First-aid kit
Contactless check-in/check-out
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
CCTV in common areas
CCTV outside property
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Daily housekeeping

FAQs when booking at DoubleTree by Hilton Hotel London - Docklands Riverside

Does DoubleTree by Hilton Hotel London - Docklands Riverside have special cancellation policies due to coronavirus (COVID-19)?

Where is DoubleTree by Hilton Hotel London - Docklands Riverside located?

When is check-in time and check-out time at DoubleTree by Hilton Hotel London - Docklands Riverside?

Does DoubleTree by Hilton Hotel London - Docklands Riverside offer free Wi-Fi?

Does DoubleTree by Hilton Hotel London - Docklands Riverside offer free parking?

Does DoubleTree by Hilton Hotel London - Docklands Riverside offer free airport shuttle service?

How far is DoubleTree by Hilton Hotel London - Docklands Riverside from the airport?

Can you bring pets to DoubleTree by Hilton Hotel London - Docklands Riverside?

Does DoubleTree by Hilton Hotel London - Docklands Riverside have a pool?

Photos

All Photos (35)
Bedroom (12)
Bar (1)
Pool (1)
Lounge (1)

Location

Most Popular Landmarks

  • Tower Bridge 2.9 km
  • Tower of London 2.9 km
  • Tate Modern 4.5 km
  • Southbank Centre 5.7 km
  • Somerset House 5.8 km
  • London Eye 5.9 km

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