|"Lovely staff clean room."||(in 139 reviews)|
|"Excellent value, clean and comfortable."||(in 102 reviews)|
|"Continental breakfast was great."||(in 268 reviews)|
|"Rooms are very small, the bathroom"||(in 18 reviews)|
|"The rooms not as advertised."||(in 68 reviews)|
|"The shower head mount was broken."||(in 40 reviews)|
Bathroom was lovely, great shower. Rooms very basic,beds and pillows not that comfy. Close to the DLR.
The fire alarm was set off at 3:30 am, apparently due to someone smoking in there room? !
Ok but not very comfortable
Good location and price
Tiny bathroom and extremely small shower and both woke with sore back due to the uncomfortable beds
Would be ncie if i got a refund
Couldn't get my Refund
Good value for the money we paid
Great location for visiting excel. Great breakfast included for the price.
Water pressure was poor and noisy inconsiderate guests coming in during the night.
Great Value For Money
Warm, friendly staff, the location (next to Custom House station), free tea & coffee, bottled water in the room and an included fully cooked breakfast (not continental) next morning. Outstanding value for money for London.
It was a crime scene when we came back due to a nearby fatal stabbing!
Not bad for the price
The rooms were decent and clean. Staff was ok, I didn't experience any rudeness but they were not overly friendly either and when the hot water was out, the front desk staff did not really offer and apology nor was there an ETA of the repair.
The free wi-fi connection was poor during most of the stay and there was no hot water at all one evening. The shower was too small. The shower curtain kept getting stuck to my body while I was trying to shower. Kind of felt like a cruise ship bathroom. Water was everywhere at the end of the shower.
Housing 305 en suite bedrooms and ample modern meeting facilities, work and play merge effortlessly at ibis Styles London ExCeL. We'll equip you with a 4G-enabled smartphone for fuss-free connectivity, set you up for the day with an unlimited continental breakfast, and keep you well fed with an on-site pub, brasserie restaurant and a laid-back café. The hotel will be undergoing a property modernization from 22/11/2017 until 31/10/2019.
Based on 7,030 reviews
Policies vary by room type and provider.
|London City||1.7 km|
|London Heathrow||33.7 km|
|Canning Town, Greater London||1.5 km|
|London West Ham||2.4 km|