Adjacent to California Plaza's corporate towers and the Museum of Contemporary Art, this 17-story hotel is one block from the Performing Arts Center of Los Angeles County.
Convenient and friendlyPros: Loved the comfortable bed, friendliness of staff, and especially the convenient courtesy car! While I normally use Lyft or Uber, I actually found the courtesy car faster and the drivers more knowledgable about the area. I tried both Lyft and Uber and both drivers took long and got lost. If you are here on business, the courtesy car is the way to go, especially as the drivers know the area well, especially the places you need to get to quickly for work.Cons: Lack of spa facilities. I booked a facial with the Omni Spa expecting there to be actual spa facilities since the price of a facial was as high as any resort spa (sauna, steam room, jacuzzi, waiting room with tea and snacks) but there was none of that. I went down early to the spa area and was told to just come a few minutes before my appointment (there is no where to really hang out for an extended period). The pool outside was uninviting as it was drizzling. And there was just the fitness room down there and a small waiting area for the spa treatment rooms. The facial was very good, but I was just surprised/disappointed with the "spa" area.
Cons: The customer service was amazing. We had an amazing time on our trip. We'll definitely be back.
don't book this hotel through a third party, you wCons: the check in staff was rude
Pros: Location of hotel for what I wanted was good.Cons: Disappointed to pay for a 4 star hotel and get a 3 star room. I was at the omni for a meeting and extended my stay over the weekend. I was moved to a lower quality room and paid current hotel rates. David
Never to ReturnPros: Clean facilities.Cons: 1. Entrance loop is too narrow with too few valet workers. If they pull up your car, you will be at the back of the loop. You have to wait for half a dozen cars in front of you before you can exit! 2. Extremely uncomfortable beds that offer no support. 3. Staff manages tasks does not offer service level befitting the price of the hotel.
Pros: The 48$ parking fee is simply outrageous.
Pros: Loved my stay at the Omni, it is one of my favorite hotels. I really want to continue to see all the different locations!Cons: I can't think of anything! Incredible stay.
Pros: Look of hotelCons: Location a bit far from things to do.
Completely satisfied!Pros: Comfortable, quiet, accommodating, responsive, beautiful, safe
Interactive and professionl staff
Many shopping and dining amenities within easy walking distance
A fantastic stay
Loved it! Pros: Super comfortable beds, room was very clean and nice. Great deal for such a great room!
Nice hotel and staffPros: Cleanliness, the staff, facilities, bar, restaurant, the location!Cons: Mostly great experience! A couple of odd related employee related service issues but no big deal!
It was chillPros: Nice lobby, location, staff. Ordered room service, burger was pretty good. Felt like I was in a clean place.Cons: It was a bit too expensive. There's not much to do near by. Valet was ridiculously priced. And yeah that's all..