Mandarin Oriental Ritz, Madrid

Mandarin Oriental Ritz, Madrid

Plaza De La Lealtad 5, 28014 Madrid, Spain
+34 917 016 767
C$ 1,095

rate per night


based on 37 reviews

Mandarin Oriental Ritz, Madrid
Mon 20/9
Tue 21/9
ProviderNightly total
SnaptravelC$ 1,111

About Mandarin Oriental Ritz, Madrid

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Parking for free

Set in Madrid, Hotel Ritz Madrid is a five-minute walk from Museo del Prado and provides an indoor pool. It is conveniently positioned for those wanting to visit local attractions.

There are a variety of amenities available to guests of the hotel, such as an express check-in and check-out feature, a 24-hour reception and meeting facilities. Guests can also enjoy free public parking on site. The hotel also features a well-equipped gym.

This hotel provides luxury rooms with an en suite bathroom, air conditioning and a TV. They provide a CD player, wireless internet access and slippers.

Hotel Ritz Madrid provides a variety of places to dine, including Goya Restaurant and Krug Bar. A choice of dining options are also found in the surrounding area.

Hotel Ritz Madrid is within walking distance of Gran Via, Chueca and Buen Retiro Park. It has easy access to public transport with Sol Metro Station and Atocha Railway Station within walking distance.

Photos of Mandarin Oriental Ritz, Madrid

Rooms available at Mandarin Oriental Ritz, Madrid

Mon 20/9
Tue 21/9
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Deluxe Rooms(C$ 1,387 - C$ 1,447)
Deluxe room
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C$ 1,387/night

C$ 1,387
bed type unknown
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C$ 1,447/night

C$ 1,447
King Rooms(C$ 1,095)
King room
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C$ 1,095/night

Superior Rooms(C$ 1,111 - C$ 1,439)
Superior Room
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C$ 1,111/night

C$ 1,111 totalSnaptravel
bed type unknown
bed type unknown

C$ 1,114/night

C$ 1,114 totalFINDHOTEL
bed type unknown
bed type unknown

C$ 1,115/night

C$ 1,115 totalStayforlong

Amenities at Mandarin Oriental Ritz, Madrid

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee shop
  • Valet parking
  • Free parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • Wake-up service
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • Upper floors accessible by elevator


  • Family rooms
  • Interconnected room(s) available
  • Newspapers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Bridal suite
  • Telephone
  • Tile/marble floor
  • City view
  • VIP room facilities


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Videogames
  • Radio
  • CD player
  • TV
  • Smartphone dock
  • DVD player


  • Feather pillow
  • Fold-up bed
  • Sofa bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Cribs available
  • Books, DVDs, music for children
  • Kids meals
  • Kid-friendly buffet

Pool and spa

  • Spa
  • Indoor pool
  • Spa and wellness centre
  • Massage


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking


  • Fax/photocopying
  • Fax
  • Desk


  • Garden
  • Terrace/Patio

Things to do

  • Gift shop
  • Board games/puzzles


  • Fitness centre

Reviews of Mandarin Oriental Ritz, Madrid

ExcellentBased on 37 verified guest reviews

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9.7 Excellent
Pros:The room The location The general ambience

Cons:We reserved a room with breakfast thru 'get a room' and surprised to see that it was not a buffet breakfast!!! for getting the buffet breakfast we needed to add some more money.... Not all the recommendations of the concierges were good, sometimes it seemed like they recommended places that they had personal interests/connections in.

9.4 Excellent
Pros:Old world charm and location. Great lobby and dining rooms

Cons:Room furnishings and hall carpets need refreshing

9.6 Excellent
Pros:Staff was delightfully enthusiastic. Setting was beautiful!
7.0 Good
Pros:The beds were amazingly comfortable, the housekeepers were not only very amusing but extraordinarily nice. The hotel was insanely clean and had a very comfortable feel to it, as if a lot of fancy people had been through it over the years. The location is good, but not great, for accessing most of the touristy stuff in Madrid. But I found the Prado (directly beside the Ritz) to be horrifically overcrowded compared to some of the other museums like Sofia Reina just down the street. Note: Not really easy to access via metro, I'd recommend taking a taxi to/from.

Cons:Take the following review with a grain of salt. I am a young person who grew up poor and wanted, for once, the "Ritz" experience: While I am a big fan of trying new things, I have to say that the Ritz experience just wasn't for me. I don't mean to be crass, but if I had a fistful of fives - I can think of a few places I'd rather spend it than tipping the endless stream of people trying to help me with things. Additionally, there is a little doll that you place on your door if you do not wish to be disturbed. Note: Don't leave the doll up for very long, because if you do, they will call your room until you answer so that they can ask when the next time they can come in your room is. I nap maybe... 2-3 times per year at most, and I am severely irritated that they felt the need to call during my biannual nap to ask me when they can come in my room. Instead of changing my sheets 3X per day, how about leaving me the hell alone when I have my DO NOT DISTURB DOLL up? Perhaps I am not cut out for the lifestyle, but I don't want/need people treating me like a helpless child, yet simultaneously making me feel "lower" than they are. Every time I offered a "no thanks, I don't need a taxi, I'm walking" or walked into the hotel from the street, I received these weird looks of incredulity/disdain that I didn't particularly care for. When I brought my own luggage downstairs on checkout I absolutely horrified the front desk attendant. Why the need to treat people like this? I have no idea. My recommendation? Take the $500 per night you'd spend here for the standard room and split it in half. Take $250 / night to spend on some other hotel's suite. Take the other $250 and stick it back in your pocket.

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Plaza De La Lealtad 5, 28014 Madrid

What's nearby

  • Museo Naval176 m
  • Museo Thyssen-Bornemisza184 m
  • Museo del Prado237 m
  • Plaza de Cibeles381 m
  • Puerta de Alcala0.6 km
  • Parque del Retiro0.7 km
  • El Oso y el Madroño0.8 km
  • Museo Nacional Centro de Arte Reina Sofía0.9 km
  • Puerta del Sol0.9 km
  • Palacio de Cristal1 km
  • Plaza Mayor1.2 km
  • Mercado de San Miguel1.4 km



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Mandarin Oriental Ritz, Madrid

  • Mandarin Oriental Ritz, Madrid is located at Plaza De La Lealtad 5 in Paseo del Prado, 0.9 km from the centre of Madrid. Museo Naval is the closest landmark to Mandarin Oriental Ritz, Madrid.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at Mandarin Oriental Ritz, Madrid.

  • No, Mandarin Oriental Ritz, Madrid does not offer free Wi-Fi.

  • Yes, Mandarin Oriental Ritz, Madrid offers free parking.

  • No, Mandarin Oriental Ritz, Madrid does not offer free airport shuttle service.

  • Mandarin Oriental Ritz, Madrid is 12.9 km from Madrid Barajas.

  • Yes, Mandarin Oriental Ritz, Madrid is a pet-friendly hotel.

  • Yes, Mandarin Oriental Ritz, Madrid has a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.9 km

Location rating


Nearest Airport

Madrid Barajas

Distance to airport

12.9 km