Car hire at Minneapolis St Paul Airport

1 location at Minneapolis St Paul Airport

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Ace reviews

Car rental locations

Ace

Locations at Minneapolis St Paul Airport

2143 East 77th Street

+1 952 345 4017

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

All Ace reviews

Ace reviews at Minneapolis St Paul Airport

Recent reviews

All reviews
Positive
Neutral
Negative

10.0

Pros: Easy pick up and easy drop off. Price was much better than their competitors.

Cons: Nothing, everything was great.

Reviewed Feb. 2021

review from
10.0

Pros: He was very Friendly and professional.

Cons: Bee aged for your costumer, it’s very cold when we come in, while waiting we could keep warm with something to drink. Thanks.

Reviewed Feb. 2021

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10.0

Pros: Mostly everything. Short lines, nice people, clean car.

Cons: Car was not full at start. No problem, just inconvenient.

Reviewed Jan. 2021

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10.0

Pros: The staff was friendly and the car was clean.

Cons: I didn't like the fact that the car wasn't at the airport and we had to take a shuttle. That wasn't represented when I reserved the car online.

Reviewed Jan. 2021

review from
10.0

Pros: No issues, close to airport. Vans were waiting to take us to airport on drop off!

Cons: Nothing

Reviewed Dec. 2021

review from
9.6

Pros: Staff was helpful and easy to work with. Drop off was quick and easy as well.

Cons: I booked a standard size SUV but was told based on the model it was a mid size SUV, so I needed to upgrade my rental to a standard size which costed more money.

Reviewed Dec. 2020

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10.0

Cons: Nothing more then we got,

Reviewed Nov. 2020

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10.0

Pros: Very efficient.

Reviewed Nov. 2020

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10.0

Pros: Fast, efficient, and courteous. Even got an upgrade cuz car wasn’t available.

Reviewed Sep. 2020

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10.0

Pros: I honestly was happy with everything

Cons: Be inside the airport taking the bus back-and-forthTakes a lot of our time

Reviewed Sep. 2020

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10.0

Cons: So far, everything was good

Reviewed Aug. 2020

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10.0

Pros: Yes

Cons: Nothing

Reviewed Jul. 2020

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10.0

Pros: Easy pick up and easy drop off. Price was much better than their competitors.

Cons: Nothing, everything was great.

Reviewed Feb. 2021

review from
10.0

Pros: He was very Friendly and professional.

Cons: Bee aged for your costumer, it’s very cold when we come in, while waiting we could keep warm with something to drink. Thanks.

Reviewed Feb. 2021

review from
10.0

Pros: Mostly everything. Short lines, nice people, clean car.

Cons: Car was not full at start. No problem, just inconvenient.

Reviewed Jan. 2021

review from
10.0

Pros: The staff was friendly and the car was clean.

Cons: I didn't like the fact that the car wasn't at the airport and we had to take a shuttle. That wasn't represented when I reserved the car online.

Reviewed Jan. 2021

review from
10.0

Pros: No issues, close to airport. Vans were waiting to take us to airport on drop off!

Cons: Nothing

Reviewed Dec. 2021

review from
9.6

Pros: Staff was helpful and easy to work with. Drop off was quick and easy as well.

Cons: I booked a standard size SUV but was told based on the model it was a mid size SUV, so I needed to upgrade my rental to a standard size which costed more money.

Reviewed Dec. 2020

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10.0

Cons: Nothing more then we got,

Reviewed Nov. 2020

review from
10.0

Pros: Very efficient.

Reviewed Nov. 2020

review from
10.0

Pros: Fast, efficient, and courteous. Even got an upgrade cuz car wasn’t available.

Reviewed Sep. 2020

review from
10.0

Pros: I honestly was happy with everything

Cons: Be inside the airport taking the bus back-and-forthTakes a lot of our time

Reviewed Sep. 2020

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10.0

Cons: So far, everything was good

Reviewed Aug. 2020

review from
10.0

Pros: Yes

Cons: Nothing

Reviewed Jul. 2020

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Rated #2

Alamo

8.9 Excellent (121 reviews)

1 location at Minneapolis St Paul Airport

╳

Alamo reviews

Car rental locations

Alamo

Locations at Minneapolis St Paul Airport

4901 Glumack Dr

+1 833 813 5263

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

All Alamo reviews

Alamo reviews at Minneapolis St Paul Airport

Recent reviews

All reviews
Positive
Neutral
Negative

8.8

Pros: Drop off was easy. Pickup we were in a line of about 30 people. Men working hard & fast to get cars, but very backed up.

Reviewed Jan. 2021

review from
10.0

Pros: Drop off was a breeze

Reviewed Oct. 2020

review from
8.8

Cons: I drove from Minnesota to California which included very smoky areas near fires in Oregon and California. I wanted to make sure I had a good spare tire before I left. There wasn't a spare tire. The attendant said the rental cars don't have spares. He gave me a number to call if I needed assistance. The problem is there was no cell service in many areas. Getting a flat tire in the fire ravaged areas would have been very dangerous possibly deadly to my health. Spare tires should be in each vehicle!!

Reviewed Sep. 2020

review from
6.0

Pros: Drop off was easy.

Cons: The inside and outside was not clean - poor job with vacuum.

Reviewed Sep. 2020

review from
10.0

Pros: Fast n easy

Cons: More large suv options

Reviewed Aug. 2020

review from
7.2

Pros: Checkout procedure was about as fast as I've ever had it. Very simple and quick.

Cons: I rented Ford Edge or similar, but got some Mitsubishi clunker. I think most people know Mitsubishi is not a quality car maker. You could tell right off that the car was not of great build quality inside and out. It got to where I needed to go, but pickup was poor and there some stutters with the transmission multiple times during the 3 day rental.

Reviewed Aug. 2020

review from
4.0

Pros: The staff was friendly.

Cons: We sat in the waiting area for over an hour while the vehicle we reserved WEEKS prior was “being cleaned.” After repetitive asking the employee offered different types of vehicles. I was on a cycling trip and needed a pick up truck and eventually left with a mini van. What is the purpose of the reservation system if the vehicle type i asked for is not available? Also this is Covid, people aren’t traveling - where are the vehicle selection choices?

Reviewed Aug. 2020

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10.0

Cons: Nothing. Quick, easy and a great experience!

Reviewed Aug. 2020

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7.6

Pros: My Alamo rep was very good and friendly! We had a nice interaction!

Cons: While it was my choice, I did choose the Kia Soul due to wanting a smaller call, but nice and roomy. Choices were slim, mainly vans, so I chose the Soul. However, it was very smokey.

Reviewed Jul. 2020

review from
8.0

Cons: Too much construction in Minneapolis. Detours signage could be better . If it wasn't for my wife and her IPhone we would still be driving around trying to get the car back to the airport car rental office. Excellent counter person that I dealt with. Also the young African/American young lady was super in assisting us when we brought the car back. So pleasant for someone that appeared so young.

Reviewed Jul. 2020

review from
5.6

Pros: Car was nice

Cons: Poor initial counter pickup. No one around when returning car. Paid for full gas tank option and was still charged for more gas upon return.

Reviewed Jun. 2020

review from
7.6

Pros: The car was clean, or looked clean, staff was nice.

Cons: I selected the "skip the counter" option, but when I arrived at MSP there were no directions on what to do. The keys were not in the car and there was no person at the car booth. There were also no directions on the receipt. So I had to go to the counter anyway. At RHI, when I returned the car, again, there were no directions whatsoever on the receipt or at RHI (which was open but completely empty) on what to do. I dropped the receipt and keys in a box but was not sure that was the right thing to do. You could make things easier by having printed instructions for procedures at each airport available on the receipt, not just the location. This seems like a no brainer. When you're stressed at being at the airport on time or leaving, the last thing you need is to run around wondering if you returned the car correctly, or how to pick it up, etc.

Reviewed Jun. 2020

review from

8.8

Pros: Drop off was easy. Pickup we were in a line of about 30 people. Men working hard & fast to get cars, but very backed up.

Reviewed Jan. 2021

review from
10.0

Pros: Drop off was a breeze

Reviewed Oct. 2020

review from
8.8

Cons: I drove from Minnesota to California which included very smoky areas near fires in Oregon and California. I wanted to make sure I had a good spare tire before I left. There wasn't a spare tire. The attendant said the rental cars don't have spares. He gave me a number to call if I needed assistance. The problem is there was no cell service in many areas. Getting a flat tire in the fire ravaged areas would have been very dangerous possibly deadly to my health. Spare tires should be in each vehicle!!

Reviewed Sep. 2020

review from
10.0

Pros: Fast n easy

Cons: More large suv options

Reviewed Aug. 2020

review from
10.0

Cons: Nothing. Quick, easy and a great experience!

Reviewed Aug. 2020

review from

7.2

Pros: Checkout procedure was about as fast as I've ever had it. Very simple and quick.

Cons: I rented Ford Edge or similar, but got some Mitsubishi clunker. I think most people know Mitsubishi is not a quality car maker. You could tell right off that the car was not of great build quality inside and out. It got to where I needed to go, but pickup was poor and there some stutters with the transmission multiple times during the 3 day rental.

Reviewed Aug. 2020

review from
7.6

Pros: My Alamo rep was very good and friendly! We had a nice interaction!

Cons: While it was my choice, I did choose the Kia Soul due to wanting a smaller call, but nice and roomy. Choices were slim, mainly vans, so I chose the Soul. However, it was very smokey.

Reviewed Jul. 2020

review from
8.0

Cons: Too much construction in Minneapolis. Detours signage could be better . If it wasn't for my wife and her IPhone we would still be driving around trying to get the car back to the airport car rental office. Excellent counter person that I dealt with. Also the young African/American young lady was super in assisting us when we brought the car back. So pleasant for someone that appeared so young.

Reviewed Jul. 2020

review from
7.6

Pros: The car was clean, or looked clean, staff was nice.

Cons: I selected the "skip the counter" option, but when I arrived at MSP there were no directions on what to do. The keys were not in the car and there was no person at the car booth. There were also no directions on the receipt. So I had to go to the counter anyway. At RHI, when I returned the car, again, there were no directions whatsoever on the receipt or at RHI (which was open but completely empty) on what to do. I dropped the receipt and keys in a box but was not sure that was the right thing to do. You could make things easier by having printed instructions for procedures at each airport available on the receipt, not just the location. This seems like a no brainer. When you're stressed at being at the airport on time or leaving, the last thing you need is to run around wondering if you returned the car correctly, or how to pick it up, etc.

Reviewed Jun. 2020

review from

6.0

Pros: Drop off was easy.

Cons: The inside and outside was not clean - poor job with vacuum.

Reviewed Sep. 2020

review from
4.0

Pros: The staff was friendly.

Cons: We sat in the waiting area for over an hour while the vehicle we reserved WEEKS prior was “being cleaned.” After repetitive asking the employee offered different types of vehicles. I was on a cycling trip and needed a pick up truck and eventually left with a mini van. What is the purpose of the reservation system if the vehicle type i asked for is not available? Also this is Covid, people aren’t traveling - where are the vehicle selection choices?

Reviewed Aug. 2020

review from
5.6

Pros: Car was nice

Cons: Poor initial counter pickup. No one around when returning car. Paid for full gas tank option and was still charged for more gas upon return.

Reviewed Jun. 2020

review from

Rated #3

Enterprise

8.3 Excellent (25 reviews)

1 location at Minneapolis St Paul Airport

╳

Enterprise reviews

Car rental locations

Enterprise

Locations at Minneapolis St Paul Airport

4650 Glumack Dr

+1 833 807 1735

Monday	06:00 - 23:30
Tuesday	06:00 - 23:30
Wednesday	06:00 - 23:30
Thursday	06:00 - 23:30
Friday	06:00 - 23:30
Saturday	06:00 - 23:30
Sunday	06:00 - 23:30

All Enterprise reviews

Enterprise reviews at Minneapolis St Paul Airport

Recent reviews

All reviews
Positive
Neutral
Negative

10.0

Pros: Quick check out. Faster than most.

Reviewed Mar. 2019

review from
10.0

Pros: Agents were friendly and helpful and efficient

Reviewed Oct. 2018

review from
9.2

Friendly staff and quick service

Pros: Friendly staff and quick service

Reviewed Sep. 2018

review from
10.0

Pros: Service at pickup was great, helped with a complementary upgrade

Reviewed Jan. 2018

review from
2.8

Pros: vehicle had good power

Cons: vehicle was very dirty, rental agreement was supposed to include taxes and fees but ended up with an additional $146.00 in taxes when i dropped off the vehicle at the airport in Denver. Original price was 307.00 ended up being over 530.00 with 2 additional driver fees and taxes

Reviewed Oct. 2017

review from
2.0

Canceled

Pros: Nothing

Cons: They called me a day before pickup and told me the vehicle I reserved 3 months ago was not available .

Reviewed Sep. 2017

review from
3.2

Cons: 1) Not an easy location to reach. 2) Customer service at pick-up was awful. I was the only person in line, and had to wait 15min to get my car. Especially frustrating as I saw multiple associates sit down and talk with each other while I waited. 3) The following was said to me as I waiting in-line, "Hey Gyp, has someone helped you?" First, calling someone "Gyp" is beyond unprofessional. Second, after asking that and saying "well someone will be by to help" and then sit 20ft away as I waited an additional 10 min is frustrating. 4) The cost was ridiculous. >$250 for a one-way trip, less than 24hr rental for an "intermediate" size car is a bit excessive. I could (should) have got a one way flight for similar price.

Reviewed Jun. 2017

review from
2.0

Did not accept my driver license!

Pros: Nothing

Cons: Manager refused my temporary driver license from California although I provided official DMV documentation that it has been renewed. I rented at many places which had no issues except this one particular manager. She even went around different counters at rental center with different companies to tell them not to allow me to rent a car. I had a 2 hour drive from the airport for an important work related appointment. There was no way I could get there.

Reviewed May 2017

review from
10.0

Pros: They are very professional and I really I'm very pleased and I only rent from Enterprise

Reviewed Dec. 2016

review from
10.0

Pros: Salida rápida. Más rápido que la mayoría.

Reviewed Mar. 2019

review from
10.0

Pros: Agentes eran amables y serviciales y eficientes.

Reviewed Oct. 2018

review from
9.2

El personal es amable y el servicio rápido

Pros: El personal es amable y el servicio rápido

Reviewed Sep. 2018

review from

10.0

Pros: Quick check out. Faster than most.

Reviewed Mar. 2019

review from
10.0

Pros: Agents were friendly and helpful and efficient

Reviewed Oct. 2018

review from
9.2

Friendly staff and quick service

Pros: Friendly staff and quick service

Reviewed Sep. 2018

review from
10.0

Pros: Service at pickup was great, helped with a complementary upgrade

Reviewed Jan. 2018

review from
10.0

Pros: They are very professional and I really I'm very pleased and I only rent from Enterprise

Reviewed Dec. 2016

review from
10.0

Pros: Salida rápida. Más rápido que la mayoría.

Reviewed Mar. 2019

review from
10.0

Pros: Agentes eran amables y serviciales y eficientes.

Reviewed Oct. 2018

review from
9.2

El personal es amable y el servicio rápido

Pros: El personal es amable y el servicio rápido

Reviewed Sep. 2018

review from

2.8

Pros: vehicle had good power

Cons: vehicle was very dirty, rental agreement was supposed to include taxes and fees but ended up with an additional $146.00 in taxes when i dropped off the vehicle at the airport in Denver. Original price was 307.00 ended up being over 530.00 with 2 additional driver fees and taxes

Reviewed Oct. 2017

review from
2.0

Canceled

Pros: Nothing

Cons: They called me a day before pickup and told me the vehicle I reserved 3 months ago was not available .

Reviewed Sep. 2017

review from
3.2

Cons: 1) Not an easy location to reach. 2) Customer service at pick-up was awful. I was the only person in line, and had to wait 15min to get my car. Especially frustrating as I saw multiple associates sit down and talk with each other while I waited. 3) The following was said to me as I waiting in-line, "Hey Gyp, has someone helped you?" First, calling someone "Gyp" is beyond unprofessional. Second, after asking that and saying "well someone will be by to help" and then sit 20ft away as I waited an additional 10 min is frustrating. 4) The cost was ridiculous. >$250 for a one-way trip, less than 24hr rental for an "intermediate" size car is a bit excessive. I could (should) have got a one way flight for similar price.

Reviewed Jun. 2017

review from
2.0

Did not accept my driver license!

Pros: Nothing

Cons: Manager refused my temporary driver license from California although I provided official DMV documentation that it has been renewed. I rented at many places which had no issues except this one particular manager. She even went around different counters at rental center with different companies to tell them not to allow me to rent a car. I had a 2 hour drive from the airport for an important work related appointment. There was no way I could get there.

Reviewed May 2017

review from

Rated #4

Thrifty

7.9 Good (261 reviews)

2 locations at Minneapolis St Paul Airport

╳

Thrifty reviews

Car rental locations

Thrifty

Locations at Minneapolis St Paul Airport

4300 Glumack Drive

+1 612 970 4045

Monday	06:00 - 23:00
Tuesday	06:00 - 23:00
Wednesday	06:00 - 23:00
Thursday	06:00 - 23:00
Friday	06:00 - 23:00
Saturday	06:00 - 23:00
Sunday	06:00 - 23:00

7150 Humphrey Drive

+1 877 283 0898

Monday	05:00 - 23:59
Tuesday	05:00 - 23:59
Wednesday	05:00 - 23:59
Thursday	05:00 - 23:59
Friday	05:00 - 23:59
Saturday	05:00 - 23:59
Sunday	05:00 - 23:59

All Thrifty reviews

Thrifty reviews at Minneapolis St Paul Airport

Recent reviews

All reviews
Positive
Neutral
Negative

6.8

Pros: No, it was not friendly at all cause no staffs are available to help. all stations are closed. no one is there. this is suck.

Cons: the staffs need to be there to assist the customers.

Reviewed Jan. 2021

review from
4.4

Pros: The car was nice and clean.

Cons: The customer service and communication. After getting our confirmation for our car the morning of the pick up we arrive and have to wait 2-3 hours for our car. No compensation and no cares were given from the staff. Worst experience I’ve ever had and they had plenty of time to notify renters of the issue but chose not to so they could still get our money. I will never use thrifty again.

Reviewed Jan. 2021

review from
9.6

Pros: Fast easy pick up and drop off

Reviewed Jan. 2021

review from
3.6

Cons: We rented an SUV and were given a Kia Sorento. There was no luggage room and did not seat 7 people.

Reviewed Nov. 2020

review from
5.6

Pros: Online booking Thrifty through Kayak was user-friendly. Excellent price.

Cons: Thrifty Customer Service Check-Out Desk was not staffed upon arrival and departure at MSP Airport. It was very confusing especially at an airport where the terminals are not directly connected. Had to figure out that Hertz car rental at Terminal 1 (I arrived at Terminal 2) was the alternative car rental that checked out the vehicle to me. Recommend sending out customer notification via email or text the customer(s) ahead of time to allow for any unexpected change at any airport.

Reviewed Nov. 2020

review from
10.0

Pros: The staff was so friendly, professional and helpful. My car was clean and smelled so fresh. Returning the car was so quick and easy. You have a very friendly and helpful staff.

Cons: It was excellent all the way around, from reserving to renting to returning! Superior service!

Reviewed Nov. 2020

review from
9.6

Pros: Staff was super friendly and kind!

Cons: The car smelled like smoke pretty strongly.

Reviewed Nov. 2020

review from
10.0

Pros: For this occasion, it worked excellent for us. I picked the vehicle up and was delighted with it's performance and gas mileage. It's got the power to easily maneuver thru traffic and the comfort was great. (Keep in mind I was traveling with two guys who are easily 6'3" in height and all then of our baggage and suitcases .... Yeah, if it worked for us it ca work for you!)

Cons: I picked this vehicle up from the airport at Terminal 2 in Mpls. I found the signage to get to the rental office difficult. Better signage would help a ton!! I think the problem is most customers are air travelers and if you are simply a local patron you do not get the signage direction that you would from inside the terminal. BTW: When returning a vehicle ... Holy Guacamole is that easy ... signage brings you right to the spot! More signage needs to direct you from outside of the car rental pickup!! Thanks for a great weekend!

Reviewed Oct. 2020

review from
2.0

Pros: The person I spoke with could find no record of my reservation! I had to rent a car from AVIS! Very distressing!

Cons: A more efficient staff, along with a more effective way to locate reservation information. As I said, the person I spoke to was completely unable to locate anything concerning my reservation and I rented from another company.

Reviewed Sep. 2020

review from
8.0

Pros: The man that helped us was very good. He showed us two cars one was dirty and the other was too small for what I ordered. He then took us over to another and gave us a very nice car that was clean

Cons: Have the car available that I thought I was getting. I was getting a Buick and they had available Hyundai car. We ended up taking a Nissan rogue which is a wonderful vehicle and roomy

Reviewed Sep. 2020

review from
5.2

Pros: Quickly picking up car and dropping it off

Cons: More transparency with fees

Reviewed Sep. 2020

review from
5.6

Cons: Interactions with staff were excellent, no issues there. The car itself was pretty beat up. Time to retire it from the rental fleet.

Reviewed Sep. 2020

review from

9.6

Pros: Fast easy pick up and drop off

Reviewed Jan. 2021

review from
10.0

Pros: The staff was so friendly, professional and helpful. My car was clean and smelled so fresh. Returning the car was so quick and easy. You have a very friendly and helpful staff.

Cons: It was excellent all the way around, from reserving to renting to returning! Superior service!

Reviewed Nov. 2020

review from
9.6

Pros: Staff was super friendly and kind!

Cons: The car smelled like smoke pretty strongly.

Reviewed Nov. 2020

review from
10.0

Pros: For this occasion, it worked excellent for us. I picked the vehicle up and was delighted with it's performance and gas mileage. It's got the power to easily maneuver thru traffic and the comfort was great. (Keep in mind I was traveling with two guys who are easily 6'3" in height and all then of our baggage and suitcases .... Yeah, if it worked for us it ca work for you!)

Cons: I picked this vehicle up from the airport at Terminal 2 in Mpls. I found the signage to get to the rental office difficult. Better signage would help a ton!! I think the problem is most customers are air travelers and if you are simply a local patron you do not get the signage direction that you would from inside the terminal. BTW: When returning a vehicle ... Holy Guacamole is that easy ... signage brings you right to the spot! More signage needs to direct you from outside of the car rental pickup!! Thanks for a great weekend!

Reviewed Oct. 2020

review from

6.8

Pros: No, it was not friendly at all cause no staffs are available to help. all stations are closed. no one is there. this is suck.

Cons: the staffs need to be there to assist the customers.

Reviewed Jan. 2021

review from
8.0

Pros: The man that helped us was very good. He showed us two cars one was dirty and the other was too small for what I ordered. He then took us over to another and gave us a very nice car that was clean

Cons: Have the car available that I thought I was getting. I was getting a Buick and they had available Hyundai car. We ended up taking a Nissan rogue which is a wonderful vehicle and roomy

Reviewed Sep. 2020

review from

4.4

Pros: The car was nice and clean.

Cons: The customer service and communication. After getting our confirmation for our car the morning of the pick up we arrive and have to wait 2-3 hours for our car. No compensation and no cares were given from the staff. Worst experience I’ve ever had and they had plenty of time to notify renters of the issue but chose not to so they could still get our money. I will never use thrifty again.

Reviewed Jan. 2021

review from
3.6

Cons: We rented an SUV and were given a Kia Sorento. There was no luggage room and did not seat 7 people.

Reviewed Nov. 2020

review from
5.6

Pros: Online booking Thrifty through Kayak was user-friendly. Excellent price.

Cons: Thrifty Customer Service Check-Out Desk was not staffed upon arrival and departure at MSP Airport. It was very confusing especially at an airport where the terminals are not directly connected. Had to figure out that Hertz car rental at Terminal 1 (I arrived at Terminal 2) was the alternative car rental that checked out the vehicle to me. Recommend sending out customer notification via email or text the customer(s) ahead of time to allow for any unexpected change at any airport.

Reviewed Nov. 2020

review from
2.0

Pros: The person I spoke with could find no record of my reservation! I had to rent a car from AVIS! Very distressing!

Cons: A more efficient staff, along with a more effective way to locate reservation information. As I said, the person I spoke to was completely unable to locate anything concerning my reservation and I rented from another company.

Reviewed Sep. 2020

review from
5.2

Pros: Quickly picking up car and dropping it off

Cons: More transparency with fees

Reviewed Sep. 2020

review from
5.6

Cons: Interactions with staff were excellent, no issues there. The car itself was pretty beat up. Time to retire it from the rental fleet.

Reviewed Sep. 2020

review from

Rated #5

Avis

7.8 Good (37 reviews)

1 location at Minneapolis St Paul Airport

╳

Avis reviews

Car rental locations

Avis

Locations at Minneapolis St Paul Airport

4650 Glumack Drive

+1 612 726 5220

Monday	00:00 - 01:00 06:00 - 23:59
Tuesday	00:00 - 01:00 06:00 - 23:59
Wednesday	00:00 - 01:00 06:00 - 23:59
Thursday	00:00 - 01:00 06:00 - 23:59
Friday	00:00 - 01:00 06:00 - 23:59
Saturday	00:00 - 01:00 06:00 - 23:59
Sunday	00:00 - 01:00 06:00 - 23:59

All Avis reviews

Avis reviews at Minneapolis St Paul Airport

Recent reviews

All reviews
Positive
Neutral
Negative

9.6

Pros: Very friendly staff, super easy to pick up and drop off.

Cons: The car was a little messy. Found bits of food trapped in the cup holders and gear box.

Reviewed Nov. 2019

review from
9.6

Pros: Friendly staff, free upgrade when reserved vehicle was unavailable.

Cons: Need to be able to contact Avis MSP directly for Lost and Found. Need option for reporting items left at Avis office. Young son forgot blue backpack with tablet computer, gift books, and art supplies. It has not yet been found. Lost and Found ID 12359969.

Reviewed Nov. 2019

review from
8.4

Pros: Yes, the staff was very friendly and helpful. I think that the wait in line was longer than it needed to be. But overall the experience was pleasant given that I wasn't in a hurry.

Cons: I think that the pricing should be more upfront and transparent. And after all of the fees nearly $400 was a little steep for only two days with the car. Finally, the pick up area was a valet and it wasn't well marked where I should wait. Given that the temperature was in the teens, that was an important point.

Reviewed Nov. 2019

review from
5.2

Cons: When I got there they didn't have the cat I reserved. They ended up getting me something that could work but it was $250 more. Also if you're coming to the airport to rent a car but you didnt fly in it's a nightmare to get there.

Reviewed Jul. 2019

review from
8.8

Pros: Super easy to change my trip and drop off early at a different location, that was extra convenient for me

Cons: Time to deliver rental car could have been quicker, did not know that I would have to be preferred or whatever it’s called to have the vehicle ready to go. Our flight was delayed and if the rental car was ready to go we would have saved a valuable 10-20 minutes

Reviewed Jun. 2019

review from
7.6

Pros: Easy process

Cons: Snow on car when picked up. It would be nice to get the car that was requested.

Reviewed Feb. 2019

review from
10.0

Pros: Didn’t really talk to anyone but the drop off was easy.

Reviewed Nov. 2018

review from
5.6

Car was not cleaned

Pros: V8 Mustang. great ride.

Cons: Dirty car. Water Bottles and open juice boxes under seats. Dirt and debris all over floor. Was not a great experience.

Reviewed Sep. 2018

review from
10.0

So accommodating to bad weather

Pros: I arrived to Avis after an overnight stuck in Minneapolis airport. As I was only flying to a central Wisconsin, I decided that driving was my best bet as so many flights were delayed or cancel due to a snow storm. Due to the snow, I put in a reservation for a full size car, but when I arrived they gave me a small size SUV for the same price- proving that they cared about my safety in the inclement weather.

Reviewed Apr. 2018

review from
6.0

Took over an hour and a half to get car

Pros: It was very affordable

Cons: It took forever for them to bring the car to valet. They said it would be right out but it took an hour for them to pull up the car.

Reviewed Apr. 2018

review from
3.2

Long line, dirty & smelly car, charged for fuel incorrectly

Pros: Charger R/T was fun car, liked having Apple Carplay

Cons: Long line to get car. Car was dirty inside and smelled. Was in a hurry so took anyway. Ended up spending money on a full service carwash to clean inside and help smell better. When returning the car I was charged for the fuel service option when I returned the car full. Had to wait again for someone to remove the fuel service charge from my bill.

Reviewed Mar. 2018

review from
8.4

Cons: 21% tax from the chicago end!!!

Reviewed Jan. 2018

review from

9.6

Pros: Very friendly staff, super easy to pick up and drop off.

Cons: The car was a little messy. Found bits of food trapped in the cup holders and gear box.

Reviewed Nov. 2019

review from
9.6

Pros: Friendly staff, free upgrade when reserved vehicle was unavailable.

Cons: Need to be able to contact Avis MSP directly for Lost and Found. Need option for reporting items left at Avis office. Young son forgot blue backpack with tablet computer, gift books, and art supplies. It has not yet been found. Lost and Found ID 12359969.

Reviewed Nov. 2019

review from
8.8

Pros: Super easy to change my trip and drop off early at a different location, that was extra convenient for me

Cons: Time to deliver rental car could have been quicker, did not know that I would have to be preferred or whatever it’s called to have the vehicle ready to go. Our flight was delayed and if the rental car was ready to go we would have saved a valuable 10-20 minutes

Reviewed Jun. 2019

review from
10.0

Pros: Didn’t really talk to anyone but the drop off was easy.

Reviewed Nov. 2018

review from
10.0

So accommodating to bad weather

Pros: I arrived to Avis after an overnight stuck in Minneapolis airport. As I was only flying to a central Wisconsin, I decided that driving was my best bet as so many flights were delayed or cancel due to a snow storm. Due to the snow, I put in a reservation for a full size car, but when I arrived they gave me a small size SUV for the same price- proving that they cared about my safety in the inclement weather.

Reviewed Apr. 2018

review from

8.4

Pros: Yes, the staff was very friendly and helpful. I think that the wait in line was longer than it needed to be. But overall the experience was pleasant given that I wasn't in a hurry.

Cons: I think that the pricing should be more upfront and transparent. And after all of the fees nearly $400 was a little steep for only two days with the car. Finally, the pick up area was a valet and it wasn't well marked where I should wait. Given that the temperature was in the teens, that was an important point.

Reviewed Nov. 2019

review from
7.6

Pros: Easy process

Cons: Snow on car when picked up. It would be nice to get the car that was requested.

Reviewed Feb. 2019

review from
8.4

Cons: 21% tax from the chicago end!!!

Reviewed Jan. 2018

review from

5.2

Cons: When I got there they didn't have the cat I reserved. They ended up getting me something that could work but it was $250 more. Also if you're coming to the airport to rent a car but you didnt fly in it's a nightmare to get there.

Reviewed Jul. 2019

review from
5.6

Car was not cleaned

Pros: V8 Mustang. great ride.

Cons: Dirty car. Water Bottles and open juice boxes under seats. Dirt and debris all over floor. Was not a great experience.

Reviewed Sep. 2018

review from
6.0

Took over an hour and a half to get car

Pros: It was very affordable

Cons: It took forever for them to bring the car to valet. They said it would be right out but it took an hour for them to pull up the car.

Reviewed Apr. 2018

review from
3.2

Long line, dirty & smelly car, charged for fuel incorrectly

Pros: Charger R/T was fun car, liked having Apple Carplay

Cons: Long line to get car. Car was dirty inside and smelled. Was in a hurry so took anyway. Ended up spending money on a full service carwash to clean inside and help smell better. When returning the car I was charged for the fuel service option when I returned the car full. Had to wait again for someone to remove the fuel service charge from my bill.

Reviewed Mar. 2018

review from

Rated #6

Hertz

7.7 Good (233 reviews)

2 locations at Minneapolis St Paul Airport

╳

Hertz reviews

Car rental locations

Hertz

Locations at Minneapolis St Paul Airport

4300 Glumack Drive

+1 651 698 9585

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

7150 Humphrey Drive

+1 651 698 9585

Monday	05:00 - 23:59
Tuesday	05:00 - 23:59
Wednesday	05:00 - 23:59
Thursday	05:00 - 23:59
Friday	05:00 - 23:59
Saturday	05:00 - 23:59
Sunday	05:00 - 23:59

All Hertz reviews

Hertz reviews at Minneapolis St Paul Airport

Recent reviews

All reviews
Positive
Neutral
Negative

2.0

Pros: nothing

Cons: Better customer service.They were completely rude. Upfront and clear charges and fees. Non blood stained seats. A brand new truck that is not a pile of junk.

Reviewed Dec. 2020

review from
9.2

Pros: Friendly staff

Cons: Quicker check-in

Reviewed Dec. 2020

review from
9.2

Pros: Quick in and out. Friendly and capable staff. Good car..

Reviewed Oct. 2020

review from
7.6

Cons: When putting seats down in back there was food crumbs

Reviewed Sep. 2020

review from
8.8

Pros: I received a brand-new car, which I could never expect but it was nice.

Cons: I was never offered but yet charged for satellite radio. When I complained, the charge was removed. When I returned the vehicle, there was not someone there to do the inspection. I had to ask them to do it. Was instructed to just leave the key in it, which I think is a bad plan.

Reviewed Sep. 2020

review from
5.2

Cons: My car was not clean , in fact I found a prescription bottle under the seat from a previous renter

Reviewed Aug. 2020

review from
10.0

Pros: Friendly checkout people.

Reviewed Aug. 2020

review from
3.2

Pros: Drop off

Cons: Didn’t get the car that was reserved. The replacement was not close to the same. It took forever to find a car that I I didn’t even want. If you request a large SUV, a mini van is not an equal substitute.

Reviewed Jun. 2020

review from
10.0

Pros: The staff was more than helpful and accommodating. I have limited mobility. One of them volunteered to take my wife and I to the terminal with our luggage. That is what I call above and beyond.

Cons: Overall a very positive experience.

Reviewed Dec. 2019

review from
2.0

Pros: The staff was not very helpful but I was unable to rent the vehicle because I don't have a credit card. So I paid money and got nothing it of it. I ended up having to rent from another rental place and pay a bunch for last minute pickup.

Cons: Tell people that they absolutely won't take a debit card as collateral.

Reviewed Aug. 2019

review from
7.6

Pros: Reliability

Cons: Price

Reviewed Jul. 2019

review from
5.6

Pros: Drop off was easy, car was clean and didn't break down

Cons: We reserved a Chrysler pacifica, but when we went to the rental lot to pick it up there was no car there. We had to go back in and ask for another car. They gave us a downgrade (dodge caravan) from what we reserved, and didn't even change the paperwork.

Reviewed Jun. 2019

review from

9.2

Pros: Friendly staff

Cons: Quicker check-in

Reviewed Dec. 2020

review from
9.2

Pros: Quick in and out. Friendly and capable staff. Good car..

Reviewed Oct. 2020

review from
8.8

Pros: I received a brand-new car, which I could never expect but it was nice.

Cons: I was never offered but yet charged for satellite radio. When I complained, the charge was removed. When I returned the vehicle, there was not someone there to do the inspection. I had to ask them to do it. Was instructed to just leave the key in it, which I think is a bad plan.

Reviewed Sep. 2020

review from
10.0

Pros: Friendly checkout people.

Reviewed Aug. 2020

review from
10.0

Pros: The staff was more than helpful and accommodating. I have limited mobility. One of them volunteered to take my wife and I to the terminal with our luggage. That is what I call above and beyond.

Cons: Overall a very positive experience.

Reviewed Dec. 2019

review from

7.6

Cons: When putting seats down in back there was food crumbs

Reviewed Sep. 2020

review from
7.6

Pros: Reliability

Cons: Price

Reviewed Jul. 2019

review from

2.0

Pros: nothing

Cons: Better customer service.They were completely rude. Upfront and clear charges and fees. Non blood stained seats. A brand new truck that is not a pile of junk.

Reviewed Dec. 2020

review from
5.2

Cons: My car was not clean , in fact I found a prescription bottle under the seat from a previous renter

Reviewed Aug. 2020

review from
3.2

Pros: Drop off

Cons: Didn’t get the car that was reserved. The replacement was not close to the same. It took forever to find a car that I I didn’t even want. If you request a large SUV, a mini van is not an equal substitute.

Reviewed Jun. 2020

review from
2.0

Pros: The staff was not very helpful but I was unable to rent the vehicle because I don't have a credit card. So I paid money and got nothing it of it. I ended up having to rent from another rental place and pay a bunch for last minute pickup.

Cons: Tell people that they absolutely won't take a debit card as collateral.

Reviewed Aug. 2019

review from
5.6

Pros: Drop off was easy, car was clean and didn't break down

Cons: We reserved a Chrysler pacifica, but when we went to the rental lot to pick it up there was no car there. We had to go back in and ask for another car. They gave us a downgrade (dodge caravan) from what we reserved, and didn't even change the paperwork.

Reviewed Jun. 2019

review from

Rated #7

Payless

7.4 Good (411 reviews)

1 location at Minneapolis St Paul Airport

╳

Payless reviews

Car rental locations

Payless

Locations at Minneapolis St Paul Airport

4650 Glumack Drive

+1 612 866 4918

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

All Payless reviews

Payless reviews at Minneapolis St Paul Airport

Recent reviews

All reviews
Positive
Neutral
Negative

8.0

Pros: nothing in particular

Cons: nothing in particular

Reviewed Aug. 2020

review from
7.6

Pros: Staff was friendly and professional at both pick-up and drop-off

Cons: At pick-up they switched to a different vehicle which was an "upgrade" to a mid-sized SUV for the same price. Appreciated that, but once I left MSP I realized that the vehicle had not been washed or re-filled with gas, and so the Fuel light went on almost immediately (36 miles left). So I had to immediately gas up. The net of this was that I returned the vehicle with 150 miles left, and therefore bought more gas than I actually used. I documented the issue on the day of pickup and took a photo of my gas purchase...so at least I didn't get hit with a fuel surcharge. But it would have been better for things to have been done right from the start.

Reviewed Jun. 2020

review from
9.2

Pros: Staff was friendly, especially the drop-off staff. Car was clean and operated well.

Cons: Pickup process was a bit slow. The counter guy didn't actually call for the car until I arrived at the counter. It obviously wasn't ready when I got there.

Reviewed Mar. 2020

review from
5.6

Pros: Pick up and drop off were AWFUL. Told they would bring the car to us. 10 people standing around waiting. Took over 30 minutes to get the car. Return just as bad. Numerous people just walked away leaving their cars as there was NO ONE there to check them back in.

Cons: Pick up and drop off experience. Need more people to do this. Not enough staff .

Reviewed Sep. 2019

review from
9.2

Pros: The pick-up and drop off was very convenient. There was less of a line than other vendors, and only a short wait for the car to be made available. Location of pick-up and drop off very convenient at the airport.

Cons: They didn't specify drop off details, we just assumed it was the same location as pick-up. With the construction it's a maze to get in and out of rental location with the car.

Reviewed Aug. 2019

review from
2.4

Cons: First car we picked up was not in good mechanical condition. Wasted 2 hours of my time returning for a new car. Next car was filthy with dirty window and smelled li cigarettes.

Reviewed Aug. 2019

review from
9.6

Cons: No fuss. Reps were courteous and helpful.

Reviewed Aug. 2019

review from
10.0

Pros: Very easy to use

Reviewed Aug. 2019

review from
2.0

Pros: Horrible service. Will never use Payless again.

Cons: Waited over 2 hours to pickup car. Totally understaffed with Budget, Avis, and Payless all using one desk agent. After long ordeal we cancelled our reservation with Payless and rented through Sixt. Sixty matched the price and had great customer service.

Reviewed Aug. 2019

review from
2.0

Pros: We waited in line for 2 hours to get our car from our pre-paid reservation, it appeared that the staff did not know their job or were not trained. The worst car rental experience I have EVER had.

Cons: Everything.

Reviewed Jul. 2019

review from
10.0

Pros: The counter to pick up was closed, so it directed us to Avis; the young lady was happy to help us. We also got to drive a hybrid for the first time and really enjoyed it. I haven’t ever driven an ingitionless (is that the word?) car before. Drop off was similarly easy. Thanks!

Cons: I don’t think it could have gone smoother. Thanks!

Reviewed Jul. 2019

review from
8.8

Cons: Keep the Payless counter open later - rather than routing the Payless customers over to Avis.

Reviewed Apr. 2019

review from

9.2

Pros: Staff was friendly, especially the drop-off staff. Car was clean and operated well.

Cons: Pickup process was a bit slow. The counter guy didn't actually call for the car until I arrived at the counter. It obviously wasn't ready when I got there.

Reviewed Mar. 2020

review from
9.2

Pros: The pick-up and drop off was very convenient. There was less of a line than other vendors, and only a short wait for the car to be made available. Location of pick-up and drop off very convenient at the airport.

Cons: They didn't specify drop off details, we just assumed it was the same location as pick-up. With the construction it's a maze to get in and out of rental location with the car.

Reviewed Aug. 2019

review from
9.6

Cons: No fuss. Reps were courteous and helpful.

Reviewed Aug. 2019

review from
10.0

Pros: Very easy to use

Reviewed Aug. 2019

review from
10.0

Pros: The counter to pick up was closed, so it directed us to Avis; the young lady was happy to help us. We also got to drive a hybrid for the first time and really enjoyed it. I haven’t ever driven an ingitionless (is that the word?) car before. Drop off was similarly easy. Thanks!

Cons: I don’t think it could have gone smoother. Thanks!

Reviewed Jul. 2019

review from
8.8

Cons: Keep the Payless counter open later - rather than routing the Payless customers over to Avis.

Reviewed Apr. 2019

review from

8.0

Pros: nothing in particular

Cons: nothing in particular

Reviewed Aug. 2020

review from
7.6

Pros: Staff was friendly and professional at both pick-up and drop-off

Cons: At pick-up they switched to a different vehicle which was an "upgrade" to a mid-sized SUV for the same price. Appreciated that, but once I left MSP I realized that the vehicle had not been washed or re-filled with gas, and so the Fuel light went on almost immediately (36 miles left). So I had to immediately gas up. The net of this was that I returned the vehicle with 150 miles left, and therefore bought more gas than I actually used. I documented the issue on the day of pickup and took a photo of my gas purchase...so at least I didn't get hit with a fuel surcharge. But it would have been better for things to have been done right from the start.

Reviewed Jun. 2020

review from

5.6

Pros: Pick up and drop off were AWFUL. Told they would bring the car to us. 10 people standing around waiting. Took over 30 minutes to get the car. Return just as bad. Numerous people just walked away leaving their cars as there was NO ONE there to check them back in.

Cons: Pick up and drop off experience. Need more people to do this. Not enough staff .

Reviewed Sep. 2019

review from
2.4

Cons: First car we picked up was not in good mechanical condition. Wasted 2 hours of my time returning for a new car. Next car was filthy with dirty window and smelled li cigarettes.

Reviewed Aug. 2019

review from
2.0

Pros: Horrible service. Will never use Payless again.

Cons: Waited over 2 hours to pickup car. Totally understaffed with Budget, Avis, and Payless all using one desk agent. After long ordeal we cancelled our reservation with Payless and rented through Sixt. Sixty matched the price and had great customer service.

Reviewed Aug. 2019

review from
2.0

Pros: We waited in line for 2 hours to get our car from our pre-paid reservation, it appeared that the staff did not know their job or were not trained. The worst car rental experience I have EVER had.

Cons: Everything.

Reviewed Jul. 2019

review from

Rated #8

Dollar

7.2 Good (192 reviews)

2 locations at Minneapolis St Paul Airport

╳

Dollar reviews

Car rental locations

Dollar

Locations at Minneapolis St Paul Airport

4300 Glumack Drive

+1 866 434 2226

Monday	06:00 - 23:00
Tuesday	06:00 - 23:00
Wednesday	06:00 - 23:00
Thursday	06:00 - 23:00
Friday	06:00 - 23:00
Saturday	06:00 - 23:00
Sunday	06:00 - 23:00

7150 Humphrey Drive

+1 866 434 2226

Monday	05:00 - 23:59
Tuesday	05:00 - 23:59
Wednesday	05:00 - 23:59
Thursday	05:00 - 23:59
Friday	05:00 - 23:59
Saturday	05:00 - 23:59
Sunday	05:00 - 23:59

All Dollar reviews

Dollar reviews at Minneapolis St Paul Airport

Recent reviews

All reviews
Positive
Neutral
Negative

7.6

Cons: Only negative comment is there was taxes and fees that were not mentioned when renting through kayak...around $200.

Reviewed Jan. 2021

review from
2.8

Pros: Pick up was awful. I was charged a substantially different price than what I reserved the car for.

Cons: staff that know what they are doing

Reviewed Aug. 2020

review from
7.6

Pros: Brand new car

Cons: Check in process...had to wait a long time due to lack of staff. Key turn in was unclear in SLC due to lack of signage.

Reviewed Aug. 2020

review from
5.6

Pros: The car is what I liked and the call center

Cons: The service, the renting policy before showing up, the customer service reps there need more training and learn how to talk to people I got sent away 3 times times to getting a car and money wasn’t the issue horrible 1st time renting a car in my 26 years of life.

Reviewed Jan. 2020

review from
9.6

Pros: Pickup was quick and easy same with drop off

Cons: Different vehicle was nice but uncomfortable for me

Reviewed Dec. 2019

review from
8.4

Pros: YES! Took time to help me get oriented to driving this hybrid car! Yes; very easy, patient, & helpful.

Cons: Being able to contact a live person quickly when I'd made a mistake re/ the insurance coverage. Could not figure out how to get AM radio reception on the Ford Fusion!

Reviewed Sep. 2019

review from
5.6

Pros: I liked being able to walk to car when I landed.

Cons: The rate I was charged differed from the rate on my reservation. When I called, I was on hold for over 20 minutes then was told because it was in the first 24 hours after return they couldn’t make any credits to my account and I would have to call back. Which is just ridiculous

Reviewed Aug. 2019

review from
10.0

Pros: Everything was very smooth, especially drop off.

Cons: The woman who checked condition of car before we exited was a little over the top thorough, which is good if you want to be sure you don't get charged for something you didn't do, but not so good if you're eager to get going.

Reviewed Apr. 2019

review from
6.0

Not Applicable

Pros: never made it to MN

Cons: hurricane changed our plans

Reviewed Oct. 2018

review from
10.0

Excellent value!

Pros: The staff were friendly and efficient. I was in and out in a few minutes. The car was also great! Very satisfied overall.

Reviewed Sep. 2018

review from
10.0

Pros: .

Cons: .

Reviewed Sep. 2018

review from
10.0

Pros: Awesome staff! Everyone was nice and very helpful! I would definitely use dollar again!

Reviewed Sep. 2018

review from

9.6

Pros: Pickup was quick and easy same with drop off

Cons: Different vehicle was nice but uncomfortable for me

Reviewed Dec. 2019

review from
10.0

Pros: Everything was very smooth, especially drop off.

Cons: The woman who checked condition of car before we exited was a little over the top thorough, which is good if you want to be sure you don't get charged for something you didn't do, but not so good if you're eager to get going.

Reviewed Apr. 2019

review from
10.0

Excellent value!

Pros: The staff were friendly and efficient. I was in and out in a few minutes. The car was also great! Very satisfied overall.

Reviewed Sep. 2018

review from
10.0

Pros: .

Cons: .

Reviewed Sep. 2018

review from
10.0

Pros: Awesome staff! Everyone was nice and very helpful! I would definitely use dollar again!

Reviewed Sep. 2018

review from

7.6

Cons: Only negative comment is there was taxes and fees that were not mentioned when renting through kayak...around $200.

Reviewed Jan. 2021

review from
7.6

Pros: Brand new car

Cons: Check in process...had to wait a long time due to lack of staff. Key turn in was unclear in SLC due to lack of signage.

Reviewed Aug. 2020

review from
8.4

Pros: YES! Took time to help me get oriented to driving this hybrid car! Yes; very easy, patient, & helpful.

Cons: Being able to contact a live person quickly when I'd made a mistake re/ the insurance coverage. Could not figure out how to get AM radio reception on the Ford Fusion!

Reviewed Sep. 2019

review from

2.8

Pros: Pick up was awful. I was charged a substantially different price than what I reserved the car for.

Cons: staff that know what they are doing

Reviewed Aug. 2020

review from
5.6

Pros: The car is what I liked and the call center

Cons: The service, the renting policy before showing up, the customer service reps there need more training and learn how to talk to people I got sent away 3 times times to getting a car and money wasn’t the issue horrible 1st time renting a car in my 26 years of life.

Reviewed Jan. 2020

review from
5.6

Pros: I liked being able to walk to car when I landed.

Cons: The rate I was charged differed from the rate on my reservation. When I called, I was on hold for over 20 minutes then was told because it was in the first 24 hours after return they couldn’t make any credits to my account and I would have to call back. Which is just ridiculous

Reviewed Aug. 2019

review from
6.0

Not Applicable

Pros: never made it to MN

Cons: hurricane changed our plans

Reviewed Oct. 2018

review from

Rated #9

Budget

7.2 Good (110 reviews)

1 location at Minneapolis St Paul Airport

╳

Budget reviews

Car rental locations

Budget

Locations at Minneapolis St Paul Airport

4650 Glumack Drive

+1 612 726 5237

Monday	00:00 - 01:00 06:00 - 23:59
Tuesday	00:00 - 01:00 06:00 - 23:59
Wednesday	00:00 - 01:00 06:00 - 23:59
Thursday	00:00 - 01:00 06:00 - 23:59
Friday	00:00 - 01:00 06:00 - 23:59
Saturday	00:00 - 01:00 06:00 - 23:59
Sunday	00:00 - 01:00 06:00 - 23:59

All Budget reviews

Budget reviews at Minneapolis St Paul Airport

Recent reviews

All reviews
Positive
Neutral
Negative

8.0

Pros: Quick and easy picking up the car

Cons: Prior notice that the counter wasclosed and you had to go to the next Terminal to get the car.

Reviewed Nov. 2020

review from
4.8

Pros: Greta customer service at rental counter.

Cons: Car was higher mileage, found plastic part in trunk that was from a previous repair and tires made a lot of road noise

Reviewed Nov. 2020

review from
8.0

Cons: drop off: no attendant, no instructions what to do. Felt uncomfortable not knowing if my return would be acknowledged. Just walked away hoping that is what I was supposed to do. Nobody behind the Budget counter to ask...

Reviewed Oct. 2020

review from
6.4

Pros: Pick-up at MSN airport was ok; drop off at Kahler Hotel in Rochester was not -office closed and Kahler staff not very helpful on how to do it.

Reviewed Sep. 2020

review from
8.4

Pros: Staff on both ends (Denver and Minneapolis) were helpful and friendly.

Cons: Car wasn't very clean. Minneapolis only had one agent staffing both Avis and Budget, which led to a longer than normal wait time.

Reviewed Aug. 2020

review from
7.6

Cons: Was charged $40 more than quoted on Kayak.

Reviewed Aug. 2020

review from
5.6

Pros: Car I reserved was not available. Pick up wait excessively long. Only one attendant doing everything ( although he was nice). Drop off strange; no attendant; car park blocked by another vehicle; left car in driveway. No mats in car.

Cons: More staff.

Reviewed Jul. 2020

review from
5.6

Pros: Friendly staff

Cons: The alignment on the car was way off and felt dangerous to drive. It needs to be taken out of service.

Reviewed May 2020

review from
9.6

Cons: The location of the car rentals is quite confusing. That’s my only complaint.

Reviewed Apr. 2020

review from
10.0

Pros: Friendly staff, big airport, but was easy to get in and out well marked.

Reviewed Feb. 2020

review from
4.4

Pros: Nothing

Cons: The could have had more staff to move the line though faster. I waited for an hour with out any movement in the line before giving up and renting from Alamo instead.

Reviewed Jan. 2020

review from
2.0

Pros: Nada

Cons: Additional 500$ in fees (100$ refueling charge when I returned the car full, 200$ insurance fee when I waived insurance and 200$ in other fees) could’ve done without the doubled rental fee

Reviewed Jan. 2020

review from

9.6

Cons: The location of the car rentals is quite confusing. That’s my only complaint.

Reviewed Apr. 2020

review from
10.0

Pros: Friendly staff, big airport, but was easy to get in and out well marked.

Reviewed Feb. 2020

review from

8.0

Pros: Quick and easy picking up the car

Cons: Prior notice that the counter wasclosed and you had to go to the next Terminal to get the car.

Reviewed Nov. 2020

review from
8.0

Cons: drop off: no attendant, no instructions what to do. Felt uncomfortable not knowing if my return would be acknowledged. Just walked away hoping that is what I was supposed to do. Nobody behind the Budget counter to ask...

Reviewed Oct. 2020

review from
8.4

Pros: Staff on both ends (Denver and Minneapolis) were helpful and friendly.

Cons: Car wasn't very clean. Minneapolis only had one agent staffing both Avis and Budget, which led to a longer than normal wait time.

Reviewed Aug. 2020

review from
7.6

Cons: Was charged $40 more than quoted on Kayak.

Reviewed Aug. 2020

review from

4.8

Pros: Greta customer service at rental counter.

Cons: Car was higher mileage, found plastic part in trunk that was from a previous repair and tires made a lot of road noise

Reviewed Nov. 2020

review from
6.4

Pros: Pick-up at MSN airport was ok; drop off at Kahler Hotel in Rochester was not -office closed and Kahler staff not very helpful on how to do it.

Reviewed Sep. 2020

review from
5.6

Pros: Car I reserved was not available. Pick up wait excessively long. Only one attendant doing everything ( although he was nice). Drop off strange; no attendant; car park blocked by another vehicle; left car in driveway. No mats in car.

Cons: More staff.

Reviewed Jul. 2020

review from
5.6

Pros: Friendly staff

Cons: The alignment on the car was way off and felt dangerous to drive. It needs to be taken out of service.

Reviewed May 2020

review from
4.4

Pros: Nothing

Cons: The could have had more staff to move the line though faster. I waited for an hour with out any movement in the line before giving up and renting from Alamo instead.

Reviewed Jan. 2020

review from
2.0

Pros: Nada

Cons: Additional 500$ in fees (100$ refueling charge when I returned the car full, 200$ insurance fee when I waived insurance and 200$ in other fees) could’ve done without the doubled rental fee

Reviewed Jan. 2020

review from

Rated #10

National

6.0 Good (2 reviews)

1 location at Minneapolis St Paul Airport

╳

National reviews

Car rental locations

National

Locations at Minneapolis St Paul Airport

4901 Glumack Dr

+1 833 813 5262

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

All National reviews

National reviews at Minneapolis St Paul Airport

Recent reviews

All reviews
Positive
Neutral
Negative

2.4

Pros: Yes they were ,but mis informed me and costed me a lot of money when I turned in the car.

Cons: Better information up front

Reviewed Jun. 2019

review from
2.4

Pros: Sí, lo eran, pero me informaron mal y me costaron mucho dinero cuando volteé en el coche.

Cons: Mejor información en el frente

Reviewed Jun. 2019

review from

2.4

Pros: Yes they were ,but mis informed me and costed me a lot of money when I turned in the car.

Cons: Better information up front

Reviewed Jun. 2019

review from
2.4

Pros: Sí, lo eran, pero me informaron mal y me costaron mucho dinero cuando volteé en el coche.

Cons: Mejor información en el frente

Reviewed Jun. 2019

review from

Sixt

2 locations at Minneapolis St Paul Airport

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Car rental locations

Sixt

Locations at Minneapolis St Paul Airport

2143 East 77th Street

+1 952 345 4017

Monday	00:00 - 23:59
Tuesday	00:00 - 23:59
Wednesday	00:00 - 23:59
Thursday	00:00 - 23:59
Friday	00:00 - 23:59
Saturday	00:00 - 23:59
Sunday	00:00 - 23:59

4300 Glumack Dr

+1 888 749 8227

Monday	08:00 - 20:00
Tuesday	08:00 - 20:00
Wednesday	08:00 - 20:00
Thursday	08:00 - 20:00
Friday	08:00 - 20:00
Saturday	08:00 - 20:00
Sunday	08:00 - 20:00

Sunnycars

2 locations at Minneapolis St Paul Airport

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Car rental locations

Sunnycars

Locations at Minneapolis St Paul Airport

4650 Glumack Drive

Minneapolis International airport

Easirent

1 location at Minneapolis St Paul Airport