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Pros: The flight attendant in business class was awesome!

Pros: Clean comfortable flight, safe. Nice crew.

Cons: Better snacks!!! More room between seats!!!

Cons: Got severely delayed. Poor customer service

Cons: Food

Pros: Crew was very pleasant. Boarding and deplaning was smooth and easy!

Pros: The food was exceptional! I’d order it again at a restaurant if I could!

Cons: Still normal awkward/tight economy seat. It’s to be expected but the coat hook and free slippers make it better than a lot of other airlines.

Pros: Fast easy flight

Pros: It was a smooth flight

Cons: More seat room

Pros: The meals and the consistent drink service was great

Cons: I’m just thankful the Castlegar flight went.

Pros: Extremely late-no specific reason-AC lounge closed at 9 so we were asked to leave-boarding area was so packed no where to sit so sat on “rails”. After 3 hrs delay u expect something like some peanuts to compensate-but no-they are as bad as any other NA airline if not worse-awful service, all they wanted cared after giving some soda or water is to Collect the garbage-plane was not cleaned properly. Dirty paper and cups in pockets. Wish i did not have to fly AC

Cons: Everything

Pros: Lovely staff, new plane, great entertainment options

Pros: This was an older plane with no upgrades including no Internet and the very small poor quality Monitors in the back of the seat in front of each passenger. The seats were very uncomfortable. The transfer in Vancouver after customs involved going outside in the cold to and from the bus. There was no warning. The customs area red jacketed help personnel told us that it was just as fast to go throught the general customs are instead of using our Nexus cards and this turned out to take forever. So very disappointing.

Cons: Better communication at all levels. Remember that the overall strength of a chain is only as strong as its weakest link and this trip had many weak links for us making it a challenge.

Cons: Will never fly with WestJet again regardless of price.

Pros: Room

Cons: Entertainment

Pros: Everything was great, very little turbulence and the crew was great!

Cons: The only complaint I have are the little little flaps on the head rest. You can adjust them to rest your head unfortunately my wasn’t able to hold my head in place.