Courtyard by Marriott Monterrey San Jeronimo Valle

Courtyard by Marriott Monterrey San Jeronimo Valle

8.9
Excellent

Based on 359 reviews
 
Avenida San Jerónimo 1012, Col. San Jerónimo, 64640 Monterrey, Nuevo Leon, Mexico
  +52 818 389 7900
Courtyard by Marriott Monterrey San Jeronimo Valle - Monterrey, Nuevo Leon, Mexico
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Check-out
Compare vs. KAYAK |
Booking.com C$ 107
Hotwire C$ 109
KAYAK C$ 109
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Rooms

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Double Rooms

C$ 107+

Photo
Bed Type
Provider
Nightly Base Price
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Double bed
C$ 107 per night
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Double bed
C$ 137 per night
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Double bed
C$ 157 per night

King Rooms

C$ 109+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
King bed
C$ 109 per night
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King bed
C$ 109 per night
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King bed
C$ 124 per night
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King bed
C$ 150 per night
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King bed
C$ 183 per night

Reviews

Traveller rating

18
4
0
0
1

Time of year

Traveller type

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+
  • Excellent
    May 2017
    10.0

    Staff was friendly and really took care of there guest...

  • Poor
    Feb 2015
    2.0

    Location is good, close to Mty downtown, San Pedro, and the medical center area. The hotel is in good shape and it doesn't feel or look cheap. There is plenty of parking space in open air or in a two-level basement parking lot. Still, I WOULD NEVER RETURN TO THAT HOTEL. SERVICE IS EMBARRASSINGLY BAD! They don't care about the customer, front desk takes an eternity to answer your calls, and when they do they make you feel like you are an annoyance to them. I asked to have my room cleaned at 2PM on a Saturday, after I returned from errands. They totally forgot about me, then called me at 6PM asking me if I still wanted it done. I told them it was too late, but I needed a pillow and a new box of Kleenex. I never heard from them again. I usually stay in much more affordable hotels in the Apodaca area, but I get a much better treatment there than what I got in Courtyard San Jeronimo. Service is a make or break deal for me, and it was definitely a break next time I see or hear of Courtyard San Jeronimo. If you are like me and value service, try any of the Safi hotels. Excellent service, good location, reasonable premises, at a similar or lower price.

    Premises are nice and plenty of parking space.

    My room was not done during my entire stay (two nights).

  • Excellent
    Feb 2015
    9.0

    Train passed in front and makes a lot of no use at night

  • Good
    Dec 2014
    7.0

    Service wasn't as I expected. They were not very responsive to requests.

  • Excellent
    Dec 2014
    10.0

    The hotel is spotless , great experience over all

    Nothing to complain

  • Excellent
    Nov 2014
    10.0

    Due to the excelente service at the restaurant and conference rooms (mainly the food and service) I would have every and any training at this hotel as long as the same restaurant boss (Mr. Cortez) is running the show.

    The restaurant Boss (Mr. Cortez) is a jewel, what a great world class service and attention to detail, pleasantly experience at the restaurant

    The train track in front of the hotel, the trains that pass in front of the hotel blow the train horn before crossing a busy intersection, woke me up twice at night! every night.

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About

Overview

Our facilities are in the higher growth commercial and industrial area, offering everything needed to make your stay successfully and enjoyable at Couryard by Marriott Monterrey San Jeronimo/Valle with the best service for the business traveler, outdoor pool, Gym, Lobby Bar and Restaurant Courtyard Cafe with room service and wireless Internet in all rooms. For your convenience we have a Convention Floor with five meeting rooms with capacities from 10 up to 300 people. Smoke-Free hotel located in southwest of Monterrey city on the San Jerónimo Avenue

Marriott

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.9 Excellent

Based on 359 reviews

10.0

WiFi

9.3

Location

6.9

Comfort

0.0

Pool

Things to Know

  • Great reception
  • Clean hotel facilities
  • Comfortable beds
  • Great shopping

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Increased Accessibility
Business centre
Internet
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Outdoor pool
No smoking
Restaurant
Air-Conditioned
24 Hour Front Desk
Safe
Free parking
Elevator
Concierge service
Room service
Child pool
Bar/Lounge
Express check out
Hairdryer
Pets not allowed
Storage available
Cribs available
Cable or satellite TV

Location

Most Popular Landmarks

  • Galerias Monterrey 1.2 km
  • Palacio del Obispado 1.9 km
  • La Purisima Catholic Church 3.9 km
  • Alfa Planetarium 4.3 km
  • Plaza Zaragoza 5.5 km
  • Palacio Municipal 5.6 km

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