Hotels near NELMS 39th Annual Middle Level Conference

Cons: 12 hour delay to Toronto!!!

Pros: Nice crew, loved the complimentary wine!

Cons: Airplane was too warm and made the flight uncomfortable.

Cons: Canceling flights with no notice and rescheduling made me lose a day

Pros: Crew perks and helpful staff

Cons: Short time between transfers and delay

Pros: Great flight, entertainment system, flight staff made me feel at home

Pros: This was my first time in Canada never been there before I had a great time until that one moment I had to deal with workers from air Canada except one agent at the ticketing desk....I had checked in online the day before however I had some card issues because they got shut down by my bank and due to the holiday in America I was unable to call my Bank prior to the airport....got to the airport and tried to explain that all I wanted to do was pay for my bag with cash ...but no one took the time out to listen each time i tried explaining myself I was send to a different location to join another line ....by the time I got to someone who was willing to listen my flight was closed ..her name was Aurora and gave me nothing but attitude when I explained my story......anyways finally got to ticketing and a met the only agent that day who exercise some level of customer service that day...if only I could remember her name ...sigh she went the extra mile because at this point I was frustrated and unsure if I would make it out of the country a sane person due to the amount of chaos I experienced prior. She got LISTENED .....SHE TOOK THE TIME TO LISTEN...got me on a new flight and went above an beyond to assist me that morning I was on the verge of a breakdown at that point all other staff member was very disgusting not only to my self but the other individuals who had mishaps that morning.

Pros: Buult-in entertainment system, good selection of programs to watch, ok customer service.

Cons: Two and a half hour delay on an 1:20 flight. I fly with Air Canada often, and delays are constant, especially on the evening flights. WestJet, which services the same route, doesdoesn't have this problem.

Pros: The soda did not taste bad.

Cons: Flight Delayed by 2 days, only offered hotel voucher for one day, despite being told we would get vouchers for 2 days. Customer service made no attempts to make the situation right. Employees at the airport did not know what they were doing, gave lots of misinformation. Upon landing, we were refused our bags despite being stranded for multiple days. Terrible experience. I urge you to stay away.

Pros: The seats were extremely comfortable! I

Cons: Nothing

Pros: Crew was great, check in was fast. Overall great experience.

Cons: Everything was really nice. The snacks were good. I don’t know if there are excellent t snacks but very good.

Pros: Flight was Good

Cons: checked baggage was damaged