Hotels near National Archery in Schools Program - NASP World Tournament

Pros: Flight once it got to Edmonton was ok

Cons: Communications with travelers...5 hour delay! Meal vouchers were given with only one restaurant open and maxed out on space and good items...just a bad situation.

Pros: That it was cheap when we booked it online.

Cons: Apparently it wasn’t that cheap of a flight after all. We had to pay for our luggage instead of a carry on. And the plane was empty not full with passengers. That to us was a ripoff. Don’t Deceive passengers to fly cheap with you when you’ll make them pay you for carry on when it’s not needed.

Pros: Pricing is great

Cons: Seats, complimentary food, timing of flight

Pros: The price

Cons: The carry on limits. 5kg?!?

Cons: the flight was 1.5 hours late in departing and there was no information provided regarding the delay

Cons: Small Seating. Unable to pre-check in.

Pros: The crew welcoming passengers misdirected me and my mom a number of times. It took a completely different staff member to intervene just to let the crew of 6-7 allow me to use a POS terminal to print off my tickets. Following this, I was sent to various gates where the gate-keepers restricted me from access.

Cons: I normally take other airlines. The other airlines offer my mom who is a fragile senior citizens the opportunity to be in a wheelchair and given some kind of help. I am appalled by the staff that AM who had boundless determination to treat us as though we were not paying customers as they barricaded the POS terminals. It is appalling that because of these 6-7 people who were there bright and early (just as we were), that the airport later descended into chaos. My point is that their outrageous carelessness (on December 20th) brought greater problems to the flights that could have been avoided. Beyond myself or my mom who should be prioritized given her condition, were treated like cattle and perhaps were deliberately sent to walk around the airport aimlessly. This is a bad reflection on Sunwing.

Pros: Exit row window seat with empty row beside me. Next to washroom. Got 2hours sleep. All I can ask for.

Cons: Business class upgrade for free.

Pros: I liked having an empty seat next to me?

Cons: As a big guy, the person in front of my was reclining, and literally dug into my knees. I'm 6'3" so I'm not like abnormally large, but yeah. If there was someone sitting next to me this flight would have been absolutely horrendous. Also, no radio? No TV, what is this? the 80s? Earlier?

Cons: Newer aircraft

Pros: The crew was nice and I felt very safe and cared for.

Cons: The seat could have been more comfortable to sleep on

Pros: Very nice people and helpful. Good attitude

Cons: Board was a bit disorganized and took much longer than I am used to even on full planes

Pros: Fast easy flight

Pros: Crew was super helpful and very accomodating

Cons: Can’t think of anything. A few times I’ve flown Delta, the service has improved. Having helpful staff on board is very important . Years ago it was very unpleasant to fly Delta because of rude flight attendants especially on us domestic flights. Hopefully that has all changed. Especially the older crew. If they can’t stand doing better customer service they need to retire . Happy to fly Delta and will let people know.

Pros: Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs.

Cons: While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️