Empress Hotel

1317 Ursulines Avenue, New Orleans, LA 70116, United States
+1 504 529 4100

Cheapest
rate per night

4.8

Okay
based on 615 reviews
Empress Hotel - New Orleans, LA, United States
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Agoda.com C$ 108
Booking.com C$ 108
KAYAK C$ 108
Agoda.com
Booking.com
KAYAK

Good to know

Distance to city centre 1.4 km
Location rating 9.0
Nearest Airport New Orleans Louis Armstrong
Distance to airport 18.3 km

Rooms

Check-in
Check-out

Standard Rooms

C$ 108+

Photo
Bed Type
Provider
Nightly base price
IMAGE
Unknown
C$ 108 per night
IMAGE
Unknown
C$ 108 per night
IMAGE
Unknown
C$ 108 per night
IMAGE
Unknown
C$ 128 per night

Reviews

Traveller rating

31
69
116
123
8

Time of year

Traveller type

Show reviews that mention

+
bed was uncomfortable in 67 reviews
ceiling leaked in 9 reviews
close to bourbon in 32 reviews
covered in plastic in 112 reviews
floors dirty in 21 reviews
free parking in 32 reviews
french quarter in 122 reviews
great location in 145 reviews
jazz fest in 4 reviews
new orleans in 12 reviews
poorly maintained in 12 reviews
roach motel in 6 reviews
room was small in 33 reviews
staff was friendly in 144 reviews
taped to the wall in 14 reviews
thing good in 26 reviews
tv was small in 21 reviews
worst hotel in 85 reviews
  • Mediocre
    Jul. 2019
    2.5

    Nothing

    Horrible

  • Good
    Jul. 2019
    8.0

    Close distance to everything exciting in New Orleans.

    Small room, but not the worst.

  • Okay
    Jul. 2019
    4.3

    The location was fine.

    There was no refrigerator in the building for my husband's medication, which requires refrigeration. We had to keep a bucket of ice filled. The air conditioner made the room too cold, and it was set up high on the wall so that we couldn't see the controls on the top of it. There was not only NO closet. There was not one hanger, a coat hook or anyplace to hang clothes. We "stacked" them over the back of a chair when we had to unpack suitcases. When we asked the admission clerk to recommend an area outside of the French Quarter for music (Snug Harbor area), and she began describing how to get there, the owner, who had overheard our conversation, interrupted and said the clerk should not send us to that part of town. The clerk explained to the owner that we had requested the specific area that the clerk was describing, and the owner repeated that guess were not to be sent to that area. I asked the owner what her concerns were about the area, and she said, "We like to send guests to the Quarter because we'd like you to have a different experience than that." I explained that we have been to the French Quarter several times in the past, and wanted to go elsewhere this time. Very negative and unhospitable about the area we requested, which is largely Black. I sensed a bit of racism, which I did not appreciate. Dirty linens piled in the narrow hallway were unsightly. The bathroom sink stopper ws broken. Water pressure in our bathroom had to be checked daily between 2 and 5 pm, and interrupted our nap. The day we were to check out, we were warned, by a knock on the door that morning that we could not be a minute late for checking out. They seemed very rude. It doesn't seem to be a good place to work.

  • Mediocre
    Jul. 2019
    3.3

    Nothing

    Eveything very old and dirty did not feel secure door didn't lock properly was very uneasy about leaving personal belongings very expensive for a cheap hotel would only rate 1 star

  • Mediocre
    Jul. 2019
    2.5

    Horrible this was not a hotel it was a crack house and booking.com should be ashamed to be selling these rooms to guest. I’m so disappointed in the hotel and booking.com

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

4.8 Okay

based on 615 reviews

10.0

Bar

9.0

Location

1.5

Comfort

1.3

Amenities

Things to Know

  • Near city centre

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Internet
Air-conditioned
Free parking
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled Access
Restaurant
24hr front desk

Photos

Empress Hotel - New Orleans - Bedroom All Photos (22)
Empress Hotel - New Orleans - Balcony Balcony (3)
Empress Hotel - New Orleans - Bathroom Bathroom (2)
Empress Hotel - New Orleans - Bedroom Bedroom (3)
Empress Hotel - New Orleans - Building Building (4)

Location

Most Popular Landmarks

  • Preservation Hall 0.8 km
  • Saint Louis Cemetery No. 2 0.9 km
  • Louisiana State Museum 0.9 km
  • Saint Louis Cathedral 0.9 km
  • Jamie Hayes Gallery 1 km
  • Jackson Square 1 km

New Orleans Travel Guide

Learn about New Orleans on KAYAK

Getting Around

New Orleans Louis Armstrong 18.3 km
Gulfport Biloxi Regional 107.7 km
New Orleans-Union 2.4 km
Slidell, Louisiana 44.3 km

Nearby hotels

Closest

8.5 Excellent (871 reviews)
0.21 km
C$ 196+
7 Good (5 reviews)
0.23 km
C$ 439+
7.5 Good (197 reviews)
0.26 km
C$ 152+

Cheapest

8.3 Excellent (340 reviews)
0.34 km
C$ 54+
7.2 Good (856 reviews)
0.26 km
C$ 109+
7.5 Good (197 reviews)
0.26 km
C$ 152+

Most recommended

8.7 Excellent (637 reviews)
0.51 km
C$ 171+
8.6 Excellent (2,786 reviews)
0.35 km
C$ 197+
8.5 Excellent (871 reviews)
0.21 km
C$ 196+