|"Helpful staff, good value, perfect location."||(in 202 reviews)|
|"Excellent location, welcoming and kind staff"||(in 307 reviews)|
|"Great service and comfortable rooms"||(in 171 reviews)|
|"The worst hotel ever."||(in 82 reviews)|
|"The hotel room was very shabby."||(in 207 reviews)|
|"Unfortunately no mini fridge."||(in 28 reviews)|
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The staff was VERY friendly and the hotel is located in a perfect location to walk to many different spots in the city. Nothing is longer than a 20 min walk
The room felt like it wasn’t fully clean and the temperature was very warm and uncomfortable. Even when turning off the thermostat, the room stayed very warm and you didn’t even have the option to turn on the air conditioner to cool down the room because in these rooms they only having the option to warm in the winter and cool in the summer but I think that option should be up to the person staying in the room not the hotel.
Location and price
Location was central to Rock Plaza and Convenient Subway access to E and 4-5-6. Also the Hilton/Doubletree staff is always a plus.
The thermostat didn’t work and even after maintenance came by it remained inoperable. At least it didn’t drop below 70. Also, first morning the hot water for the shower was barely Luke warm. Fortunately, it warmed up to a comfortable temp during the next 2 days. Lastly, the bathroom looked like it needed work with clearly visible rust around some of the tub area, and water damage on the ceiling. Certainly, not what I would expect from a Doubletree.
Hotel is in need of renova, at least my room
The pillows will nice
The smell was chemically in the room, and there was no extra toiletries, so we ran out of toilet paper. When we tried to call down for more, the phone didn’t work so we had to walk down and wait a while in line for the only front desk attendant to be free. Just for more toilet paper.
The DoubleTree by Hilton Metropolitan-New York City is located in Midtown Manhattan, and is a modern hotel that provides guests with plenty of amenities and upscale accommodations. The hotel features a business center, meeting rooms, babysitting services, baggage storage, concierge services, a barber shop and beauty salon, laundry service, a convenience store, fitness center, and accessible guest rooms. Plus, the hotel can help arrange sightseeing tours an make reservations or find tickets to events and shows throughout the city.
The DoubleTree by Hilton Hotel Metropolitan- New York City sits at 51st and Lexington, right in the heart of the East Side. It is just steps from Rockefeller Center, Madison Avenue shopping, Radio City Music Hall, Broadway, the Museum of Modern Art, and Grand Central Terminal. Subway lines are within walking distance, as well, making it easy to explore the other areas of New York City. This stylish, historic hotel is close to everything and provides stunning views of the surrounding city.
There are 742 guest rooms and 22 suites in this hotel, each offering all of the modern amenities and creature comforts guests expect. TVs, ergonomic chairs, and free WiFi are just some of the basic amenities included. Guests can also visit the onsite restaurant and bar for dining and drinks. There is 12,000 square feet of event and meeting spaces including a brand ballroom and two glass penthouses complete with balconies. This is a non-smoking hotel. There are concierge services available, including a Theater Ticket Desk and sightseeing assistance. Pet-friendly accommodations are available for pets up to 60 pounds, and the hotel features 24-hour security onsite.
based on 2,605 reviews
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Property safety measures
DoubleTree by Hilton Metropolitan - New York City has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Most Popular Landmarks
- Rockefeller Center 0.6 km
- Grand Central Terminal 0.7 km
- Museum of Modern Art 0.7 km
- New York Public Library 1 km
- Bryant Park 1 km
- Times Square 1.1 km