Overview

Hotel Pennsylvania

401 7th Avenue, New York, NY 10001, United States
+1 212 736 5000

C$ 153+

Overall guest ratings

5.9/10 Okay
based on 20,807 reviews

Review highlights

  • 9.6
  • 4.3
  • 4.3
  • 4.2

Nearby

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    About

    This New York City hotel located on Seventh Avenue at 33rd Street is across from Madison Square Garden and Penn Station.

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    Expedia

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Accessible
    • ATM on-site
    • Business centre
    • Car rental
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Coffee shop
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    5.5 Okay
    based on 20,390 reviews
    • 9.6 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
      8.5 "Easily accessible by car, said 85%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 6.0 "Average value."
      5.3 "53% thought it was adequately priced."
      6.5 "Breakfast prices were ok, according to 65%."
      5.9 "The price was ok for 59%."
    • 4.3 "Breakfast is below average."
    • 4.3 "Service is below average."
      4.9 "51% found the staff to be unfriendly."
      3.4 "66% indicated the reception staff was not good."
      3.9 "61% thought the service was unprofessional."
      3.2 "68% didn't like the management."
      3.5 "65% complained about the room service."
      3.6 "64% were unhappy with the valet service."
    • 4.2 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.4 "Awful rooms."
      1.9 "81% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.5 "65% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      4.1 "59% said rooms were small."
      1.2 "88% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
      1.2 "Air conditioning was criticized by 88%."
      2.2 "78% thought the tv was sub-standard."
      4.5 "55% were disappointed with the minibar."
      1.4 "86% criticized the small bathroom."
      4.2 "58% were unsatisfied with the kitchenette."
    • 2.0 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      4.9 "Unfriendly atmosphere, according to 51%."
      3.6 "64% didn't like the unstylish hotel."
      3.6 "64% criticized the plain hotel."
    View all review categories

    Overall Rating

    5.6 Okay
    based on 9,787 reviews
    • 9.6 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      8.6 "Easily accessible by car, said 86%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.4 "Average value."
      5.3 "53% thought it was adequately priced."
      6.4 "Breakfast prices were ok, according to 64%."
    • 4.5 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.2 "Breakfast is below average."
    • 4.0 "Service is below average."
      4.4 "56% found the staff to be unfriendly."
      3.3 "67% indicated the reception staff was not good."
      3.9 "61% thought the service was unprofessional."
      5.0 "Only 50% were satisfied with the booking process."
      3.4 "66% didn't like the management."
      3.5 "65% complained about the room service."
    • 2.3 "Awful rooms."
      1.7 "83% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      3.7 "63% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      3.9 "61% said rooms were small."
      0.9 "91% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      1.2 "Air conditioning was criticized by 88%."
      2.0 "80% had problems with the shower."
      2.4 "76% thought the tv was sub-standard."
      4.4 "56% were disappointed with the minibar."
      1.3 "87% criticized the small bathroom."
      4.2 "58% were unsatisfied with the kitchenette."
    • 1.7 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      1.2 "88% thought it was rather dirty."
    View all review categories

    Overall Rating

    5.6 Okay
    based on 5,097 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
    • 5.4 "Average value."
      5.1 "51% thought it was adequately priced."
      6.3 "Breakfast prices were ok, according to 63%."
    • 4.6 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.4 "Breakfast is below average."
    • 4.2 "Service is below average."
      4.9 "51% found the staff to be unfriendly."
      3.1 "69% indicated the reception staff was not good."
      4.1 "59% thought the service was unprofessional."
      3.2 "68% didn't like the management."
      4.8 "52% said the booking process was inefficient."
    • 2.3 "Awful rooms."
      1.7 "83% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      2.9 "71% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      1.7 "83% thought the tv was sub-standard."
      2.5 "75% had problems with the shower."
      1.2 "Air conditioning was criticized by 88%."
      4.7 "53% were disappointed with the minibar."
      1.2 "88% criticized the small bathroom."
      4.3 "57% were unsatisfied with the kitchenette."
    • 1.7 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      4.8 "Unfriendly atmosphere, according to 52%."
      3.3 "67% didn't like the unstylish hotel."
      3.5 "65% criticized the plain hotel."
    View all review categories

    Overall Rating

    4.2 Okay
    based on 1,223 reviews
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
    • 4.4 "Service is below average."
      3.4 "66% indicated the reception staff was not good."
      4.8 "52% found the staff to be unfriendly."
      3.6 "64% thought the service was unprofessional."
      2.9 "71% didn't like the management."
    • 4.3 "Breakfast is below average."
    • 3.9 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.7 "Quite uncomfortable."
      2.8 "72% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      2.4 "76% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      1.2 "88% criticized the small bathroom."
    • 2.3 "Awful rooms."
      1.7 "83% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      2.8 "72% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      3.8 "62% said rooms were small."
      1.6 "84% said the bathroom was dirty."
      2.1 "79% thought the tv was sub-standard."
      2.3 "77% had problems with the shower."
      1.2 "Air conditioning was criticized by 88%."
      1.2 "88% criticized the small bathroom."

    Overall Rating

    5.6 Okay
    based on 4,281 reviews
    • 9.6 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      8.5 "Easily accessible by car, said 85%."
    • 5.1 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
    • 4.1 "Breakfast is below average."
    • 4.1 "Service is below average."
      4.9 "51% found the staff to be unfriendly."
      2.6 "74% indicated the reception staff was not good."
      3.5 "65% thought the service was unprofessional."
      3.4 "66% didn't like the management."
      3.3 "67% complained about the room service."
    • 3.3 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
    • 2.9 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
      4.1 "59% said rooms were small."
      1.7 "83% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      1.3 "87% criticized the small bathroom."
    • 2.3 "Awful rooms."
      1.7 "83% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      3.1 "69% didn't like the uncomfortable beds."
      1.6 "84% found problems with the furniture."
      4.1 "59% said rooms were small."
      1.9 "81% said the bathroom was dirty."
      1.2 "Air conditioning was criticized by 88%."
      2.0 "80% thought the tv was sub-standard."
      2.1 "79% had problems with the shower."
      4.4 "56% were disappointed with the minibar."
      1.3 "87% criticized the small bathroom."
    View all review categories
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