Trips
Hotel Pennsylvania

Hotel Pennsylvania

5.3
Okay

Based on 48,229 reviews
 
401 7th Avenue, New York, NY 10001, United States
  +1 212 736 5000
Hotel Pennsylvania - New York, NY, United States
Check-in
Check-out
Compare vs. KAYAK |
TripAdvisor C$ 59
KAYAK C$ 66
Cancelon C$ 76
TripAdvisor
per night
KAYAK
per night
Cancelon
per night

Rooms

Check-in
Check-out

Classic Rooms

C$ 59+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Double bed
C$ 100 per night
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Double bed
C$ 101 per night
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Unknown
C$ 101 per night
IMAGE
Double bed
C$ 102 per night
IMAGE
Twin bed
C$ 103 per night
IMAGE
Unknown
C$ 103 per night
IMAGE
Unknown
C$ 103 per night
IMAGE
Double bed
C$ 106 per night
IMAGE
Unknown
C$ 108 per night
IMAGE
Double bed
C$ 111 per night
IMAGE
Unknown
C$ 112 per night
IMAGE
Double bed
C$ 113 per night
IMAGE
King bed
C$ 115 per night
IMAGE
King bed
C$ 115 per night
IMAGE
King bed
C$ 116 per night
IMAGE
Unknown
C$ 116 per night
IMAGE
Double bed
C$ 117 per night
IMAGE
Double bed
C$ 117 per night
IMAGE
Unknown
C$ 117 per night
IMAGE
King bed
C$ 118 per night
IMAGE
King bed
C$ 122 per night
IMAGE
Twin bed
C$ 127 per night
IMAGE
Unknown
C$ 127 per night
IMAGE
Double bed
C$ 128 per night
IMAGE
Unknown
C$ 129 per night
IMAGE
Unknown
C$ 134 per night
IMAGE
Double bed
C$ 135 per night
IMAGE
Double bed
C$ 135 per night
IMAGE
Double bed
C$ 137 per night
IMAGE
Double bed
C$ 137 per night
IMAGE
Double bed
C$ 137 per night
IMAGE
Double bed
C$ 137 per night
IMAGE
Double bed
C$ 142 per night
IMAGE
King bed
C$ 143 per night
IMAGE
Double bed
C$ 143 per night
IMAGE
Double bed
C$ 150 per night
IMAGE
Twin bed
C$ 150 per night
IMAGE
Unknown
C$ 151 per night
IMAGE
King bed
C$ 152 per night
IMAGE
Double bed
C$ 152 per night
IMAGE
Twin bed
C$ 153 per night
IMAGE
Twin bed
C$ 153 per night
IMAGE
Twin bed
C$ 157 per night
IMAGE
King bed
C$ 158 per night
IMAGE
King bed
C$ 159 per night
IMAGE
Unknown
C$ 159 per night
IMAGE
King bed
C$ 160 per night
IMAGE
Double bed
C$ 160 per night
IMAGE
Twin bed
C$ 160 per night
IMAGE
Unknown
C$ 160 per night
IMAGE
Twin bed
C$ 161 per night
IMAGE
King bed
C$ 162 per night
IMAGE
King bed
C$ 163 per night
IMAGE
Double bed
C$ 165 per night
IMAGE
Double bed
C$ 165 per night
IMAGE
Double bed
C$ 165 per night
IMAGE
Unknown
C$ 168 per night
IMAGE
Twin bed
C$ 169 per night
IMAGE
Twin bed
C$ 170 per night
IMAGE
King bed
C$ 172 per night
IMAGE
King bed
C$ 172 per night
IMAGE
Double bed
C$ 174 per night
IMAGE
Double bed
C$ 177 per night
IMAGE
Double bed
C$ 177 per night
IMAGE
Double bed
C$ 177 per night
IMAGE
Unknown
C$ 177 per night
IMAGE
Double bed
C$ 178 per night
IMAGE
King bed
C$ 182 per night
IMAGE
King bed
C$ 182 per night
IMAGE
Unknown
C$ 182 per night
IMAGE
Unknown
C$ 182 per night
IMAGE
Unknown
C$ 185 per night
IMAGE
Unknown
C$ 185 per night
IMAGE
Double bed
C$ 188 per night
IMAGE
Double bed
C$ 190 per night
IMAGE
King bed
C$ 197 per night
IMAGE
Double bed
C$ 197 per night
IMAGE
King bed
C$ 202 per night
IMAGE
Double bed
C$ 204 per night
IMAGE
Double bed
C$ 204 per night
IMAGE
Double bed
C$ 205 per night
IMAGE
Double bed
C$ 214 per night
IMAGE
Double bed
C$ 222 per night
IMAGE
King bed
C$ 223 per night
IMAGE
Double bed
C$ 227 per night
IMAGE
King bed
C$ 229 per night
IMAGE
Twin bed
C$ 240 per night
IMAGE
Double bed
C$ 244 per night
IMAGE
Double bed
C$ 258 per night
IMAGE
Double bed
C$ 281 per night
IMAGE
Double bed
C$ 293 per night
IMAGE
Unknown
C$ 303 per night
IMAGE
Double bed
C$ 342 per night
IMAGE
Double bed
C$ 345 per night
IMAGE
Double bed
C$ 404 per night
IMAGE
Double bed
C$ 445 per night
IMAGE
Double bed
C$ 59 per night
IMAGE
Unknown
C$ 64 per night
IMAGE
Double bed
C$ 66 per night
IMAGE
Unknown
C$ 73 per night
IMAGE
Double bed
C$ 76 per night
IMAGE
Unknown
C$ 92 per night
IMAGE
King bed
C$ 94 per night
IMAGE
Twin bed
C$ 95 per night
IMAGE
Unknown
C$ 98 per night
IMAGE
Twin bed
C$ 99 per night
IMAGE
Unknown
C$ 99 per night

Standard Rooms

C$ 125+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 125 per night
IMAGE
Unknown
C$ 135 per night
IMAGE
Unknown
C$ 179 per night
IMAGE
Unknown
C$ 180 per night
IMAGE
Unknown
C$ 207 per night
IMAGE
Unknown
C$ 306 per night

Superior Rooms

C$ 254+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 254 per night

King Rooms

C$ 177+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
King bed
C$ 177 per night
IMAGE
King bed
C$ 193 per night
IMAGE
King bed
C$ 259 per night
IMAGE
King bed
C$ 287 per night

Double Rooms

C$ 120+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 120 per night
IMAGE
Unknown
C$ 122 per night
IMAGE
Double bed
C$ 140 per night
IMAGE
Double bed
C$ 149 per night
IMAGE
Unknown
C$ 157 per night
IMAGE
Unknown
C$ 160 per night
IMAGE
Unknown
C$ 167 per night
IMAGE
Double bed
C$ 168 per night
IMAGE
Double bed
C$ 168 per night
IMAGE
Double bed
C$ 191 per night
IMAGE
Unknown
C$ 200 per night
IMAGE
Unknown
C$ 202 per night
IMAGE
Unknown
C$ 204 per night
IMAGE
Unknown
C$ 206 per night
IMAGE
Double bed
C$ 210 per night
IMAGE
Double bed
C$ 213 per night
IMAGE
Double bed
C$ 226 per night
IMAGE
Unknown
C$ 226 per night
IMAGE
Unknown
C$ 233 per night
IMAGE
Double bed
C$ 234 per night
IMAGE
Double bed
C$ 236 per night
IMAGE
Unknown
C$ 254 per night
IMAGE
Double bed
C$ 256 per night
IMAGE
Double bed
C$ 264 per night
IMAGE
Double bed
C$ 273 per night
IMAGE
Unknown
C$ 280 per night
IMAGE
Double bed
C$ 347 per night

Deluxe Rooms

C$ 226+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 226 per night

Reviews

Traveller rating

138
308
472
398
311

Time of year

Traveller type

Show reviews that mention

+
madison square
close to penn station
times square
long line
staff was rude
location my room
new york
good location
room was dirty
worst hotel
location and price
peeling paint
dirty carpet
bathroom was very small
  • Poor
    Oct 2018
    2.0

    Terrible

    Absolutely nothing

    Worst checkin experience ever. I guess the hotel was short staffed in cleaning services. ..they must have been very very short staffed. Myself and other had to wait for hours in the checkin line. I eventually caved at 1am and canceled my room. At that point I set out on foot to find another hotel. I feel bad for those two couldn't do what I did due to luggage and language barriers. It was despicable. They were even giving out dirty rooms. I stood next to a women almost crying because she went to her room after 2 hrs of waiting to find it a mess. Communication was terrible from the staff. Managment only answered if those in line began to yell and revolt. No lie, I was one of them. Can I give zero stars? I better get my full refund.

  • Mediocre
    Oct 2018
    2.5

    Waited one hour in line to check in, room was very old and run down, phone did not work, way over-priced. So loud.

  • Mediocre
    Oct 2018
    2.2

    Waiting on line 1.5 hours to check in. Dirty carpets, leaking faucets, small rooms, no desk or table to work on. Generally dirty, grungy, and worn out. Dank smell. Would never stay here again or recommend to anyone else.

  • Poor
    Oct 2018
    2.0

    Mold, Mold Mold

    Room was disgusting, moldy, and falling apart. Took over an hour to check in. Just horrible.

  • Poor
    Oct 2018
    2.0

    Was neger able to check in

    NOTHING.

    The line after midnight for check in was 40’people deep with 2 people at the counter. The line didn’t move 1 person for 25 minutes. I left. I want a refund and if I don’t get credit I’m disputing the charge. I tried to reach the hotel and Kayak and couldn’t get ahold of either. Had I stayed there I wouldn’t t have checked until 2 a.m. at the rate they were going, people on line were fighting, and it was a mess.

  • Mediocre
    Oct 2018
    4.0

    An old hotel, at first it looks like a classic, but once you enter the elevators and start walking the hallways you notice it's old, not vintage, then you get to your room to realize, at least on the 16th floor, the whole hotel is long due for remodeling. The basics are covered: clean towels and sheets and bathroom basics work fine, but the bathroom tile, furniture, closets, wall paint, drapes, carpet, etc. are in need of being replaced as soon as possible. Free wi-fi works ok. I don't get it, they are in the Mid-Town area, across the street from The Madison Square Garden, so location could hardly be better, but it seems they are not willing to invest on their hotel, it triggers a perception of abandonment, carelessness.

  • Good
    Oct 2018
    8.0

    Beds ok to sleep upon water pressure in the tub shower excellent Staff friendly and informative understanding. Also very efficient with both your and their time

    Bathroom appearance dated yet surprisingly useful and well thought out . Room could use more ambient or direct lighting for those spending more time in them other then preparing to sleep or enjoy the city .

  • Poor
    Oct 2018
    2.0

    Worst stay

    Nothing

    Everything. There was mold in the room and bathroom was a mess.

  • Mediocre
    Oct 2018
    2.8

    Gross

    Location

    I thought I was give it benefit of the doubt. No. This place is disgusting. Do not book here. The location is great but that’s all. Mold on the walls, musty nasty smell throughout the entire place. We didn’t even end up staying here, we left after our concert. So gross. Such a waste of money. Do. Not. Book. This.

  • Poor
    Sep 2018
    2.0

    30 min to check-in with only 1 staff. Others probably waited 50min

  • Okay
    Sep 2018
    4.5

    Horrible property

    Location

    Run down rooms, insects and rodents, poor air conditioning, checkin was terrible.

  • Poor
    Sep 2018
    2.0

    One night was one too many

    The only thing going for this hotel is the location. It’s adross the street from Penn Station and the ideal mid-town spot to reach just about anywhere you’d want to go.

    It took 45 minutes to check in at 11:00pm. I paid extra for a Penn5000 room. It was a dingy, dirty room; sheets were threadbare with a thin blanket. I called for another, 1 1/2 hours later I didn’t receive it. Staff is apathetic and uninterested in good service. Customer service is not a priority here even after I complained. Spend the extra money and go somewhere else!

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About

Overview

A stay at Hotel Pennsylvania places you in the heart of New York, within a 10-minute walk of Macy's and Empire State Building. Featured amenities include a 24-hour business center, express check-in, and express check-out.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

5.3 Okay

Based on 48,229 reviews

9.5

Location

6.3

WiFi

2.1

Vibe

1.4

Cleanliness

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Pets allowed on request. Charges may apply.
Increased Accessibility
ATM on-site
Business centre
Car rental
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Elevator
Hairdryer
Coffee shop

Location

Most Popular Landmarks

  • Empire State Building 0.5 km
  • Bryant Park 0.8 km
  • New York Public Library 0.9 km
  • Fifth Avenue 1 km
  • Times Square 1 km
  • High Line 1.2 km

About the Neighbourhood

Chelsea is known for: art galleries, shopping, LGBT

More

New York Travel Guide

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