Overview

W New York

541 Lexington Avenue, New York, NY 10022, United States
+1 212 755 1200

C$ 286+

Overall guest ratings

7.6/10 Good
based on 1,481 reviews

Review highlights

  • 9.6
  • 8.7
  • 5.7
  • 5.3

Good to Know

  • Comfortable beds

Nearby

    show all

    About

    In the center of the city that is the center of the universe, W New York is close to Grand Central Terminal, Times Square, Rockefeller Center, the Theater District and world-class shopping. Just steps away from anything and everything in midtown. W New York has the latest technology, creative catering, and innovative spaces—everything you need to make your meeting memorable and soirée spectacular. Where can you unwind? Workout at FIT or slip into Bliss49, NY’s hottest spa. Find your personal haven from the concrete cacophony of Manhattan in our 697 completely renovated guest rooms, suites and spa suites. Dive into the comfort of our pillow-top beds. Lounge in soft terry robes. Or curl up and take in a flick from our video/DVD library.

    Less More
    Starwood Hotels

    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Accessible
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Express check out
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Steam room
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    based on 1,481 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.0 "Easily accessible by car, said 90%."
    • 8.7 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 8.7 "Bar is amazing."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      7.1 "Hotel security was great, thought 71%."
    • 6.5 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.7 "Breakfast is mediocre."
    • 5.3 "Internet is average."
      6.0 "60% thought it was adequately priced."
    • 4.5 "Rooms are not good."
      1.1 "89% said rooms were small."
      3.9 "61% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.0 "Air conditioning was criticized by 100%."
      2.1 "79% found problems with the furniture."
      0.9 "91% criticized the small bathroom."
      2.3 "77% said the bathroom was dirty."
      4.4 "56% had problems with the shower."
      4.6 "For 54%, the rooms looked old."
    • 2.9 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
      0.9 "91% criticized the small bathroom."
    View all review categories

    Overall Rating

    7.5 Good
    based on 947 reviews
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.3 "Food is average."
    • 5.4 "Internet is average."
      6.1 "61% thought it was adequately priced."
    • 5.3 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      1.2 "88% said rooms were small."
      4.0 "60% complained about the bathroom."
      0.0 "Air conditioning was criticized by 100%."
      1.0 "90% thought they were poorly maintained."
      2.3 "77% said the bathroom was dirty."
      3.8 "62% had problems with the shower."
      1.8 "82% found problems with the furniture."
      1.0 "90% criticized the small bathroom."
    • 3.1 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      1.9 "81% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
      1.0 "90% criticized the small bathroom."
    View all review categories

    Overall Rating

    7.3 Good
    based on 162 reviews
    • 9.7 "Terrific location."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.4 "Good vibe."
    • 5.7 "Average value."
    • 4.3 "Rooms are not good."
      1.1 "89% said rooms were small."
    • 3.0 "Quite uncomfortable."
      1.1 "89% said rooms were small."

    Overall Rating

    8.1 Excellent
    based on 59 reviews
    • 9.5 "Terrific location."
    • 8.0 "Great service."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 5.6 "Average value."
    • 4.2 "Rooms are not good."
      1.1 "89% said rooms were small."
    • 2.9 "Quite uncomfortable."
      1.1 "89% said rooms were small."

    Overall Rating

    7.4 Good
    based on 311 reviews
    • 9.7 "Terrific location."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.3 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.8 "Average value."
    • 5.7 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 4.0 "Rooms are not good."
      0.9 "91% said rooms were small."
      4.2 "58% complained about the bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 2.6 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to Know
    "Comfortable beds"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    room was small
    times square
    close to subway
    friendly staff
    maker in the room
    new york
    small rooms
    queen size bed
    nyc hotel
    room size
    great location
    location is good
    coffee maker
    staff very helpful
    small bathroom
    heart of manhattan
    expected in nyc
    upset at priceline
    More
    More

    Photos
    Map

    Map

    Close