Four Points by Sheraton Niagara Falls Fallsview

Fine location in the middle of Tourist Central

Good location near the falls. It was easy to walk anywhere, or take the Wego bus. We had a great front desk clerk who warmly welcomed us and took good care of us.

The casino across the street has a massive parking garage attached, so the "falls view" from the hotel is mostly a parking garage view, with a sliver of falls visible above it. Elevator call buttons were out. This seems minor, but you should have seen guests stabbing at buttons. Does it work? I dunno, better hit both up and down to see if anything works. Stabbing buttons, no response, stabbing buttons in frustration. So minor, such an easy fix, but such an annoyance. The hotel is surrounded by absolutely awful food options. Expensive and abysmal quality. There are good food options in Niagara Falls: use Yelp to find them and go to them. It will be worth the walk/bus to get away from the horrific food choices near the hotel. And the room had a weird smell. I think someone before us spilled something on the carpet. We stayed only two nights, so we just powered through. Housekeeping should have caught this, though.

Nice stay

It was perfect location. Cat walk across to the casino which was across the street.

There was hair in the shower.

Clean and good staff

There were lots of noise from pipelines inside building and air vents

Easy access to casino. Good location for sightseeing and activities.

No refrigerator in room. $20 a night for a fridge is dumb.