Carol Omaha

Carol Omaha


Based on 8 reviews
4888 South 118th Street, Omaha, NE 68137, United States
  +1 402 895 1000
Carol Omaha - Omaha, NE, United States
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+1 402 895 1000


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  • Excellent
    May 2016

    I enjoyed my stay very much and will stay there again the next time I am in Omaha. I am a Berkshire Hathaway shareholder and decided to find a room last minute. I do not know why the hotel has received poor reviews in the past because I found the staff to be very welcoming and the cleanliness and comfort of my room top notch. I recommended staying here. The value unbelievable.

    I have no complaints

  • Excellent
    Apr 2016

    Proper service, restful environment, excellent sta

    Staff was very approachable, informative, instantly helped find transportation for me around the city and to the airport. Will definitely give them more business again. Thank you!


  • Mediocre
    Apr 2016

    Bedspread was dirty, holes in the walls, didn't smell clean.

  • Poor
    Jul 2015


    The tv and shower

    The room that was initially given to us was someone else's room I walked in and the room was a mess with a person in the bed. I went and reported it to the front desk they looked at me as if I was crazy no apologies gave me the room next door. Couch was filthy bed was hard and no trashcans in the room.

  • Okay
    Apr 2015

    Could have been cleaner...

    Couldn't beat the price for a 2 bedroom for the night.

    I wasn't convinced that the sheets had been cleaned properly before they were put on our beds. I stayed in a no-smoking room but there was a cigarette burn in our sheets. The overall cleanliness of this hotel was mediocre. I wasn't impressed, but then again, I wasn't looking to spend much money on my stay.

  • Okay
    Jun 2014

    Beds were comfortable

    Pool an hot tub were closed and looked like they had been for awhile with no progress, fire exit doors were blocked off by pallets no allowing customers to exit in case of emergency, mold on ceilings in bathroom, hotel rooms smelled unpleasant, public bathrooms were out of service. Just all around disappointment.

  • Okay
    Mar 2014

    The room was a nice size. The morning front deak worker was friendly.

    The pool was "under construction" yet it looked fine to me. The weight room was not even remotely close to the pictuees it shows. The bar/lounge and restaurant soea not even exist. The breakfast was very poor. I was so tired of eating toast by the last morning. The night front desk worker always looked angry and when we asked about the bar, he just gave us a look as if we were stupid. They must have sprayed for bugs bexause there were a lot of dead ants on the wall in our bathroom. Also if you have sensitive skin to certain fabric softeners or detergents, then be careful. I broke outnkn a rash from laying in the sheets.

  • Mediocre
    Feb 2014

    It was located in a nice area, that is about all the good I can say.

    I am ok with some issues in a hotel but Carol hotel had a LOT of issues and rude staff on top of it. Our bathroom door was falling apart, there was duct tape on the floor, beds where old, blankets where falling apart. We asked one day for no room service and the maid knocked anyway and kept asking us if we had paid (we had). Pool was down for the entire stay (with three kids that is why we picked this hotel) and the staff was rude each day when we asked for an update. They just kept saying "The pool will not open today" and when I asked if they had any idea when it would open they would just repeat that it would not be open today. I believe we where supposed to have continental breakfast but I didn't see it. This is a big hotel with 6 stories and our entire stay there where only something like 6 other guests. The day we arrived there where NO vehicles in the parking lot and that scared me since I thought the hotel had gone out of business. I expect this hotel to be out of business before we visit Omaha again. The funniest part is they have clocks for all four time zones in their lobby and no two clocks had their minute hands in the same place, not even close! I took a picture and will be sharing it around Facebook. It's a shame, Omaha is a great city, our hotel just sucked.

  • Good
    Dec 2010

    the breakfast

    i honestly can't think of anything.

  • Okay
    Nov 2010

    The staff were very friendly and helpful

    The first room I was put in, the toilet was broke and the heat did not work

  • Good
    Nov 2010

    The ease of it being right on the interstate

    the coffee maker was broken but they quickly replaced it.

  • Good
    Nov 2010

    I would have to say the breakfast.

    I honestly can't think of anything to complain about.

  • Okay
    Nov 2010

    Not a thing

    Someone piled in the elevator took the staff a very long time to pick up several hours. Towels in the hallway had fecal matter on them and they laid out the entire time we were there. Breakfast was an absolute joke.

  • Okay
    Oct 2010

    Great price for the area.

    It just felt a bit odd and looked like they were making improvements.

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Located in Omaha (Millard), Carol Hotel Omaha is convenient to Family Fun Center XL and SkateDaze. This hotel is within close proximity of Johnny Goodman Golf Course and Oak View Mall.Rooms Make yourself at home in one of the 163 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.Business, Other Amenities Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.




Free Parking
Free Airport Shuttle
Free Wi-Fi
Pet Friendly

Check in

3:00 PM

Check out

11:00 AM


Policies vary by room type and provider.


Carol Omaha - Omaha - Building Provided by SEMBO All Photos (12)
Carol Omaha - Omaha - Front desk Provided by SEMBO Front desk (1)
Carol Omaha - Omaha - Hallway Hallway (1)
Carol Omaha - Omaha - Front desk Provided by SEMBO Front desk (1)
Carol Omaha - Omaha - Hallway Hallway (1)
Carol Omaha - Omaha - Meeting room Provided by SEMBO Conference (2)
All Photos (12)
Lobby (1)
Hallway (1)
Front desk (1)
Conference (2)
Bedroom (6)
Building (1)
All Photos (12)


Most Popular Landmarks

  • Joslyn Castle 12.1 km
  • Gerald R. Ford Birthsite and Gardens 12.3 km
  • St. Cecilia Cathedral 12.4 km
  • Joslyn Art Museum 14 km
  • Children's Museum 14 km
  • Henry Doorly Zoo and Aquarium 14.5 km

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