The room was comfortable and clean. The free breakfast was better than most others I’ve had.
When checking in the front desk attendant was borderline rude, it was as if we were inconveniencing her by checking in. I had paid for the room online, and I told her that, but she also charged me again for the room. She didn’t say where the room was in the hotel, and didn’t tell us about any of the amenities of the hotel or when breakfast was or anything! The breakfast in the morning was delicious, and better selection than most, but they had closed it down before 10 am. I am not sure when the normal closing time was, but I’m guessing that 9:50 is not the normal closing time. I stayed the night of daylight savings, and a family had come down at 9:50 because they had forgotten to change their clocks, and the lady taking the breakfast down said, and I quote, “Oh, you forgot to change your clocks, that’s too bad,” as she locked the cooler and didn’t offer to grab them something before locking it. Over all the service at this location was very poor. The only good thing I have to say about the service is the lady I spoke to when I called about being billed twice. She was very pleasant and apologetic.
The room definitely had not been vacuumed (there was a baby carrot on the floor) and behind the nightstand was trash from.previous guests. The bathroom counter needed to be wiped down as well.
Paddle or Ski near One of the Best Onalaska HotelsJust five miles from the picturesque Mississippi River and Mt. La Crosse, the Holiday Inn Express® Onalaska (La Crosse Area) hotel is a great home base for water activities. Yet water is not the only thing flowing in Wisconsin. With City Brewery and the world's largest six-pack just a few miles away, this Onalaska hotel's location is pure, distilled fun.This greater La Crosse, WI hotel is less than six miles from the corporate headquarters of Kwik Trip and Trane Company and close to the incredible medical facilities of Mayo Clinic Health Systems and Gundersen Lutheran Hospital. With the 650-sq-ft Valley View room and free high-speed, wireless Internet access, this La Crosse hotel's amenities are everything you'll need to enjoy your stay.The University of Wisconsin - La Crosse is just eight miles from the hotel, putting you moments away from your UWLAX events. You could even hop over to nearby Valley View Mall before cheering along with the university's Colbert the Eagle. Be sure to also plan time for a riverboat cruise down the Mississippi before you leave.With so much to do in La Crosse, WI, hotel visitors will want to charge up with our signature cinnamon rolls from the complimentary, hot Express Start Breakfast Bar in the lobby. Whether you're planning a quick trip or an extended stay, we've got a room for you at the Holiday Inn Express® Onalaska - La Crosse Area hotel.
Based on 101 reviews
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