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Pros: The crew was very nice and helpful.

Cons: I wish that a snack or small meal were included with the flight.

Pros: Crew was great and seat comfortable except my entertainment system wasn’t working. But the crew member offered me a different seat.

Pros: The crew was so awesome. The food was awesome. Please note that we were in Saga Club so I am not speaking to economy.

Cons: Tv unit was broken in my seat.

Pros: Was on time.

Cons: Unreasonable TSA procedures in Iceland. Waste of time and precluded any time to get food or use the bathroom.

Cons: Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones.

Pros: The crews were awesome and very friendly professional

Pros: Indeed the crew was amazing!

Cons: Nothing. It was all good!

Cons: The only complaint I have was the bag dropoff counter. There was one person, checking in 9 airlines! A second person came after awhile, and they were amazing, polite and very efficient. But the wait to get to the counter was not acceptable. Even tho' we were fourth in line, they began calling people from the back for another, I guess, earlier flight, different airline. Understandable, but frustrating for those of us who arrived early, but had to wait. Otherwise, flying Aer Lingus was a pleasure.

Cons: They moved the flight forward 30 mins so that I only had 30 mins to switch planes at one of the biggest airports in Europe.

Pros: I was able to upgrade to business class at a reasonable rate. It was well worth it and the ticketing agent made it as easy as possible.

Cons: There could have been someone at the gate sooner to answer questions or complete upgrade transactions.

Pros: The music selection.

Cons: Seating is very tight even for a petite 5’1” person like me. My boyfriend was 5’8” and he was definitely uncomfortable with the lack of leg space. If the passengers in front of you decided to put their seats back? You’ve lost even more space and feel closed in. Thankfully the aisle seat next to us was empty so we tried to stretch out a little bit without spilling into the seat entirely. Entertainment was eh. Two movies from the early 2000s (Alvin & the Chipmunks and What happens in Vegas) and an episode of Tom & Jerry and an episode of Modern Family but from Season 5? Not great if you’ve never watched the series.. About their hospitality... My boyfriend and I were completely disregarded and ignored by a stewardess with blonde hair and thick black glasses... Flight: DE2102 that left September 8th from Frankfurt to San Juan. We received our meals from her AFTER she handed meals to the people behind us - this was not the case for other passengers that spoke German, everyone’s meals up until ours was handed in order.. When it was time to pick up the trays she skipped us both times (with our trays ready in our hands to hand to her) - I watched her pick up the trays from the passengers before and after us. My boyfriend did say “Excuse me” but she ignored him - she probably would’ve paid attention if he asked in German.. She even looked at us as she passed by which blew my mind. Her coworker on the other side had to pick up her slack and was very kind enough to pick up our trays even though we weren’t his assigned aisle. It confused me because she was so pleasant with the German passengers but ignored us even when we made eye contact and smile for her attention.. I hate to say this because I give everyone the benefit of the doubt but to be honest I felt discriminated.. My boyfriend is German (speaks fluent German and English) but I felt because of my ethnicity (Asian) he had to suffer for that.. I felt terrible that he was suffering because of me. No one wants that for their significant other or anyone. Another occasion was when another stewardess was handing us our drinks. My boyfriend’s cup was broken and as she passed it over me it spilled all over my shirt. I did gasp from surprise. No apologies whatsoever.. She seemed impatient and grabbed the cup back over only to put another cup under it. I asked for a Sprite but they only had Cola or Fanta so I was totally okay with Cola “Cola bitte”. My German isn’t that great but I did hear her coworker ask why I gasped and she told her that it was because I was surprised they didn’t have Sprite - very untrue. I was shocked and I couldn’t respond. I have never been so disappointed in a flight and the hospitality. I am very forgiving if an incident happens once or twice, but when I see it happen in front of me over and over and over again? That’s where my tolerance unfortunately crumbles. I was on the verge of tears by the end of the flight. I hope I never fly Condor again.

Pros: I LOVE the non-stop from PHX to FRA. There are not many direct flights to Europe from Phoenix, and I am very glad that this one exists.

Cons: The flight was two hours delayed. Condor did not send out any information regarding the delay. Really appreciate it when other airlines do.

Pros: Tap was great for the long flight

Pros: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.

Cons: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.

Pros: Not much. Poor service, bad crew

Cons: Better service

Pros: Food was great, seat was amazing

Cons: Boarding was done by bus and it took too long and it want comfortable