Needs some updates
Water park and comfortable beds.
The location is right off the 417 with the staff patiently getting the checkin process as smooth as possible. The beds were comfortable. The waterpark charges only $5 per family per day and one could stay as long as one wishes till closing. Breakfast is included in the price and parking is free. Wifi also included!
The hotel is on a one way street and if it's missed, you'll have to go pretty far to get back to it. The waterpark's hot tub indicates that only adults are allowed with no supervision. Many children get into it. It's also somewhat dirty with bubbles that are stained. The hotel is somewhat old and most likely pending a rebuild. Wifi is somewhat slow.
Worst experience ever
The blackout curtains in the room...
Staff were rude and uninformative. Booked a balcony room which turned out to be a first floor room with only two small windows. Curtains fell off the windows when we tried to let in some light and rooms were very dirty. Complimentary breakfast consisted of 4 different cornflake brand cereals, apples, or toast. Pool hours were awful! Throughout the week the pool facility is only opon at night for a short period. Pointless! Overall, worst experience ever. Would not recommend to anyone ever.
Quiet at night
The bathtub was old with a plastic mat partially lifting on the tub. The handle for the toilet flush was broken. housekeeping started cleaning at 7 or 7:30. Too early for time change guests.
Rooms need a major overhaul, finish was off he furniture, rust in the toilet and bathtub, very very basic accommodation.
Bed was comfortable. Location was convenient.
Having to plunge the toilet myself in my room at 1 a.m. Not being able to contact the front desk at 1 am when my toilet plugged. Having the same things served for breakfast 3 days in a row. None of the food was very good! Scrambled eggs, hash browns, dried out pancakes with crispy edges, canned fruit, runny yogurt, 5 types of cereal, white & brown bread for toasting & 1 or 2 fruit breads - depending on when you arrived.
Travelodge Ottawa West is a CAA and AAA 3 Diamond property. We offer complimentary high speed wireless internet to all our guests. Conveniently Located at the 417 Highway Queens Way and Carling Avenue Exit 124, Only Minutes from Downtown and Most Major Attractions, Surrounded by Ample Complimentary Parking. Enjoy Ottawas largest indoor water park for a fee, the Wet and Wild Water Park, featuring a wave pool, slide and Kiddie Pool. WET and WILD WATERPARK Hours Of Operation subject to change - Please Contact Hotel Directly At 1-800-267-4166 To Verify Current Water Park Schedule Of Operations. Property is 100 percent non-smoking. Balconies available on request.
Based on 3,180 reviews
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