Good to know
|Distance to city centre||0.9 km|
|Nearest Airport||Palm Springs|
|Distance to airport||17.6 km|
Time of year
Show reviews that mention
|beds were comfortable||in 7 reviews|
|dirty towels||in 7 reviews|
|great location||in 23 reviews|
|nice place||in 33 reviews|
|outside patio||in 3 reviews|
|palm desert||in 2 reviews|
|patio door||in 3 reviews|
|refrigerator froze||in 2 reviews|
|room size||in 15 reviews|
|room was very spacious||in 93 reviews|
|staff was very friendly||in 45 reviews|
|swimming pool||in 58 reviews|
|view room||in 9 reviews|
|worth the money||in 10 reviews|
Reservation cancelled by travelocity, not hotels fault.
This hotel was nice and front desk very caring when we were faced with a mistake by travelocity that they cancelled our reservation even though it still showed active on our end. They let us stay with our son and gave us extra bedding and a voucher for another future night. The room itself was roomy and nice. The hotel suggested we book directly with them in the future and they will match any price we see on other booking sites online.
This hotel showed our reservation was cancelled by Travelocity even though it showed in our account that our reservation was active. The hotel was completely sold out and said that Travelocity would need to resolve this and find us another room. We were on hold for over 3 hours with travelocity (epedia) with no results by 11:30pm so this hotel gave us extra bedding and towels and let us stay with our son and his family of 5 in their room. Finally about midnight travelocity finally had a supervisor come on the line and give us a $100 voucher for future use. They never did find us another room. The worst was being on hold for over 3 hours which seemed extremely negligent. Every time they transferred me to another supervisor or department, they would have to call the hotel again to verify that the reservation was indeed canceled. It was like they were very incompetent.
I like that it was a big room and there was not alot of people staying there. and had a nice big kitchen. had free wifi and movie channels i had a room next to the pool.
the furniture was mixed matched it have old towls old sheet the tile was mix matched . the cleaning lady skipped our room twice. the bed was old. they did a shitty remodling. i wouldnt stay here again. i had friends over at the pool and a man came and told was to shut the fuck up he ruined my get together everyone went home after that.
Kitchen was good
The room was hot, very hot. Kids can't sleep at night because it was hot, and we had to tell the staff three times for them to actually come and take a look at it. And they don't have staff in the office after midnight. this is one of the worst experience we had EVER.
With a stay at International Hotel and Suites in Palm Desert, you'll be in the entertainment district, steps from San Jacinto Mountains and a 4-minute drive from Living Desert Zoo and Gardens. Featured amenities include multilingual staff and laundry facilities. Free self parking is available onsite.
based on 448 reviews
Things to Know
- Spacious rooms
Policies vary by room type and provider.
Reviews about International Hotel and Suites
Most Popular Landmarks
- The Gardens on El Paseo 1.3 km
- The Vintage Club 1.4 km
- Desert Holocaust Memorial 1.5 km
- Desert Horizons Country Club 2 km
- McCallum Theatre 2.2 km
- Living Desert Zoo and Gardens 2.3 km
|Palm Springs||17.6 km|
|San Bernardino Int||90.2 km|
|Palm Springs||25.8 km|