The manager was very nice and accommodating.
Nothing I didn't like
Clean comfortable rooms
The staff was friendly, the bed was comfortable, the room was clean. Good location, convenient to shopping and food.
This is a basic facility that had a good bed for sleeping.
I did not like the over powering smell that gives the appearance of being just cleaned. I did not like the breakfast where all the hot foods were not hot and had to be microwaved to get warm. I did not like the coffee being cold and after one cup the pot was empty. I did not like the fact that the check in person at the front desk had to be told the coffee pot was empty and then she was the person making the coffee. I did not like the fact that when telling the staff about the issues with the breakfast that the comment was "we are not allowed to eat any of the breakfast and don't know when it gets cold". The staff do not give the impression that they enjoy the employment there.
Behind every great day is a great night at the Comfort Inn and Suites hotel in Panama City, FL. Our hotel is near activities and sites like the Panama City Mall, Panama City Beach, Gulf World Marine Park, Shipwreck Island, ZooWorld and the Panama City campus of Florida State University. Take advantage of our free WiFi, free coffee, outdoor pool, fitness center, guest laundry facilities and free hot breakfast. Guest rooms include a TV, refrigerator, microwave, coffee maker and hair dryer. Upper-tier suites have even more amenities, such as a hot tubs. We also offer membership to the Choice Privileges Program, which gives members the opportunity to earn valuable rewards points toward airline miles, gift cards and free hotel room nights.
Policies vary by room type and provider.
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