Best Hotel
Riu Plaza Panama
Best Hotel
#13 in Panama
Best Luxury Hotel
Riu Plaza Panama
Best Luxury Hotel
#4 in Panama

Riu Plaza Panama

Calle 50, Urb. Marbella, Panama City, Panama
+507 378 9000   Official website

Cheapest
rate per night

8.9

Excellent
based on 7,918 reviews
Riu Plaza Panama - Panama City, Panama
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
C$ 114
TripAdvisor C$ 114
Travelocity C$ 134
wihp
TripAdvisor
Travelocity

Good to know

Distance to city centre 0.6 km
Location rating 8.6
Nearest Airport Panama City Tocumen Intl
Distance to airport 18.1 km

Rooms

Check-in
Check-out

King Rooms

C$ 237+

Bed type
Provider
Nightly base price
Unknown
C$ 237 per night

Standard Rooms

C$ 148+

Bed type
Provider
Nightly base price
Unknown
C$ 148 per night

Deluxe Rooms

C$ 134+

Bed type
Provider
Nightly base price
Unknown
C$ 134 per night
Unknown
C$ 138 per night
Unknown
C$ 142 per night
Unknown
C$ 142 per night
Unknown
C$ 142 per night
Unknown
C$ 143 per night
Unknown
C$ 143 per night
Unknown
C$ 144 per night
Unknown
C$ 148 per night
Unknown
C$ 150 per night
Unknown
C$ 155 per night
Unknown
C$ 165 per night
Unknown
C$ 168 per night
Unknown
C$ 168 per night
Unknown
C$ 168 per night
Unknown
C$ 184 per night

Reviews

Pros

Cons

Traveller rating

179
97
27
8
2

Time of year

Traveller type

Show reviews that mention

+
buffet breakfast in 119 reviews
customer service in 45 reviews
feeling of luxury in 2 reviews
good facilities in 8 reviews
good location in 56 reviews
great view in 6 reviews
late check in 13 reviews
malls restaurants in 25 reviews
nice pool in 54 reviews
nice rooms in 20 reviews
panama city in 14 reviews
room service in 10 reviews
staff are great in 85 reviews
star hotel in 80 reviews
surrounding area in 27 reviews
valet parking in 17 reviews
  • Poor
    Feb. 2020
    1.0

    After fully unpacking and leaving my passport and cash in the room, I left and on the way out realized that my door lock didn't work at all, so that anyone could walk right in. Also, anyone could access my floor since if guest X put the access pass for floor 20 into the elevator, anyone else could access any OTHER floor or multiple floors just by pressing floor numbers. Very poor security - a crazy unsafe experience How could they have such a room, let alone give this to a guest? The front desk eventually changed my room to something much lower without anywhere near the view. The guy they sent up to help move the luggage to the new room did nothing. The process of arriving and fixing the problem wasted well over an hour, keeping my 2 friends waiting and wasting time during our too brief stay in Panama City. The front desk said the manager would be back to me with a resolution. When i came back in the morning - they said there was a note on the file ,,, but no response from the manager. I asked to see the new manager - she did nothing to make things right. I then met the overall hotel managers, told them the story and gave them my card. They promised to write to address my issues. That was 9:45 a.m. this morning. It's now almost midnight and i haven't heard anything from them. More wasted time. Am very disappointed by this experience and did not expect it at all.

  • Good
    Feb. 2020
    8.0

    The service was great, In the pool area I ordered a "Drink" Gin and Tonic, never could I imagine That they would charge for the Gin and a separate charge for the Tonic water. I've that same drink in almost every restaurant and bar in Panama City for the last years and I have never charged separate for the Tonic in a Gin Tonic Drink. It was only $2.20 but when I asked the manager about it....Instead of seeing my disbelief and taking it off the bill he only said Well that's the way it is at the RIU. Well I guess customer service doesn't matter and they think they have enough customers that it doesn't matter. Well one day they might wake up and need that extra customer they insulted.

  • Excellent
    Feb. 2020
    9.0

    Pool was great, the breakfast is wonderful!!

    Nothing at all hotel rooms are extremely big and service was perfect.

  • Good
    Feb. 2020
    8.0

    room was very pleasant ...café in lobby area is very convienent

  • Good
    Feb. 2020
    7.1

    Very good breakfast.

    12 dollar charge for parking your car even id you are a guest at the hotel. As its common in Panama, very regular client service.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

A stay at Hotel Riu Plaza Panama places you in the heart of Panama City, within a 5-minute drive of Avenida Central and Museum of Natural Science. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.9 Excellent

based on 7,918 reviews

9.4

Breakfast

8.6

Location

7.5

Vibe

6.1

WiFi

Things to Know

  • Great view
  • Nice building
  • Friendly service
  • Great menu

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Free Wi-Fi
Disabled Access
Business centre
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24hr front desk
Safe
Sauna
Designated smoking area
Storage available
Terrace/Patio
Elevator
Massage
Laundry facilities
Hairdryer
Cable or satellite TV
Coffee shop
Pets not allowed
Airport shuttle

FAQs when booking at Riu Plaza Panama

Where is Riu Plaza Panama located?

Riu Plaza Panama is located at Calle 50, Urb. Marbella in Bella Vista, 0.6 km from the centre of Panama City. Veneto Casino is the closest landmark to Riu Plaza Panama.

When is check-in time and check-out time at Riu Plaza Panama?

Check-in time is 3:00 PM and check-out time is 12:00 PM at Riu Plaza Panama.

Does Riu Plaza Panama offer free Wi-Fi?

Yes, Riu Plaza Panama offers free Wi-Fi.

Does Riu Plaza Panama offer free parking?

No, Riu Plaza Panama does not offer free parking.

Does Riu Plaza Panama offer free airport shuttle service?

No, Riu Plaza Panama does not offer free airport shuttle service.

How far is Riu Plaza Panama from the airport?

Riu Plaza Panama is 3.9 km from Panama City Marcos A. Gelabert Intl. Riu Plaza Panama is 11 km from Panama City Panamá Pacifico.

Can you bring pets to Riu Plaza Panama?

No, pets are not allowed at Riu Plaza Panama.

Does Riu Plaza Panama have a pool?

Yes, Riu Plaza Panama has a pool on-site.

Photos

Riu Plaza Panama - Panama City - Building All Photos (40)
Riu Plaza Panama - Panama City - Building Building (3)
Riu Plaza Panama - Panama City - Bedroom Bedroom (10)
Riu Plaza Panama - Panama City - Pool Pool (4)
Riu Plaza Panama - Panama City - Lobby Lobby (1)

Location

Most Popular Landmarks

  • Veneto Casino 0.8 km
  • Fiesta Casino 0.9 km
  • Multiplaza Pacific 1.1 km
  • Avenida Balboa 1.6 km
  • Museum of Natural Science 2.4 km
  • Metropolitan Nature Park 3 km

Panama City Travel Guide

Learn about Panama City on KAYAK

Getting Around

Panama City Marcos A. Gelabert Intl 3.9 km
Panama City Panamá Pacifico 11 km

Nearby hotels

Closest

8 Excellent (698 reviews)
0.14 km
C$ 18+
8 Excellent (4,681 reviews)
0.21 km
C$ 52+
8.5 Excellent (325 reviews)
0.23 km
C$ 96+

Cheapest

8 Excellent (264 reviews)
0.33 km
C$ 16+
8 Excellent (698 reviews)
0.14 km
C$ 18+
7.1 Good (2 reviews)
0.61 km
C$ 51+

Most recommended

9.1 Excellent (1,424 reviews)
0.44 km
C$ 170+
9 Excellent (1,437 reviews)
0.37 km
C$ 154+
9 Excellent (1,993 reviews)
0.49 km
C$ 99+
Hotels Panama Panama City Riu Plaza Panama