Good to know
|Distance to city centre||2.7 km|
|Nearest Airport||Panglao Bohol–Panglao Intl|
|Distance to airport||2.1 km|
|"The staff are very accomodating."||(in 20 reviews)|
|"Pool area was good"||(in 18 reviews)|
|"Clean room, accomodating staff."||(in 10 reviews)|
|"No water pressure"||(in 21 reviews)|
|"Food service is sucks."||(in 5 reviews)|
Time of year
Show reviews that mention
|alona beach||in 32 reviews|
|bidet in the toilet||in 2 reviews|
|discount to senior||in 3 reviews|
|food are tasty||in 18 reviews|
|good location||in 34 reviews|
|hot water for shower||in 38 reviews|
|location nice||in 29 reviews|
|pail||in 3 reviews|
|parking space||in 9 reviews|
|prioritize||in 2 reviews|
|room has a nice||in 43 reviews|
|room is clean||in 18 reviews|
|senior citizens||in 3 reviews|
|staff are very accommodating||in 6 reviews|
|staff were very helpful||in 36 reviews|
|swimming pool||in 33 reviews|
|value for money||in 10 reviews|
The rooms and location are fine
First if all, the place is located right on the main street leading to Alona beach, and it's very noisy day and night (for those who might care). Second, no Wi-Fi in the room, and barely working one on the porch, so you have to sit on a hard wooden bench in the pool area if you want to use internet. Third, when we arrived and checked in into our room with "garden view" we found out that our view is the wall of the room in front, shared "porch", which is more like a narrow alley filled with hanging laundry. When we asked the staff politely about the "garden view" mismatch, the two receptionists instead of offering a solution directly started to blame it on us, saying that we (I quote) "didn't request a garden view". In my understanding, if it's written in the room description, it's included, and there was no note about requesting it anywhere. Clearly, they just wanted to get rid of me without fixing anything. All I wanted is to be moved to another room. They didn't propose that, so I asked if they had another room with a proper porch available, they rudely said no, that's all we have and turned away. After I asked again if there is anything available tomorrow or the day after, or even a different type of room, finally with very annoyed attitude admitted that there is one tomorrow that we could move to. Clearly, my trust is already shaken, so I asked them to see the room first. They made a whole scene about this, but finally showed me the room next to ours, which was better. The restaurant has similar service. We ordered 3 dishes, it took 40 minutes for them to bring one of them, and it was wrong. We sent it back, waited another 15 minutes and finally got all our food, which was very mediocre. Really not with the price and the waiting. After all this we really didn't want to stay in this place, so we booked another hotel, and went to tell them that we will be checking out.
Affordable food in the restaurant and located near the Alona Beach.
No closet in the room and hamper to hang wet clothes outside.
Great location central to beach and restaurants.
It was like the staff were doing everything they could to NOT make this hotel good. No cleaning of your room unless you as for it. Even when we asked for clean towels we were told they had run out (WTF?!) The door to our room didn’t work and a good shove would open it even when locked. Showers broke and we were advised to “use the (cold water) bucket” and then on the last day there was no water at all! Every time we asked for something to be fixed, we were told “later”. Which never came
The location is very good! Rooms are fairly spacious! Comfy ish beds!
Where do I start? We arrived and they said we couldn’t pay card- this is a LIE! They just don’t want to pay the fees and want the cash (probably something dodgy going on here) Finally we paid by card and entered our room! It was basic but fine, no wardrobe and only 1 working socket! The shower power is hideous, a trickle if you are lucky! They also do NOT clean the rooms, change the towels or empty the bins unless you ask or kick up a fuss! The cleaner was like I will do tomorrow! ABSOLUTELY not, we were here for 5 days! The bath mats are about 15 years old and gross! The pool is vile, pure film over the top and can not see the bottom- they again want to cut costs and not get it cleaned! Shame to pay for facilities that you absolutely CAN NOT use! There was work happening at 7am every morning so be prepared to wake up early! The worst thing though is the staff! I am a regular visitor of the Philippines and this was the first time I have experienced, lazy, unhelpful and awful staff! They were so rude, did not want to give towels, couldn’t care if we were unhappy! It was just shocking! Please- do not stay here as it will genuinely ruin your break! If they are going to be like this brand it a hostel not a hotel! Shocking!
Feedback for hotel from 1 of the party: great location, rooms are good size for basic hotel.
Downsides for me: no soap in room upon arrival. If they’re not going to provide new towels or clean every day (eg for environmental reasons) then they need to tell you this upon arrival and that you have to ask for cleaning. Water pressure in shower is terrible - not much more than a dribble. Wi-fi coverage is also pretty bad. Staff are not very welcoming or pleasant - general feeling is that guests are a nuisance to be endured rather than customers paying for a service.
With a stay at Alona Hidden Dream Resort in Panglao, you'll be near the beach, a 4-minute walk from Alona Beach and a 3-minute drive from Danao Beach. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 183 reviews
Policies vary by room type and provider.
FAQs when booking at Alona Hidden Dream Resort
Where is Alona Hidden Dream Resort located?
Alona Hidden Dream Resort is located at Alona Beach, Tawala, Panglao, Bohol, 2.7 km from the centre of Panglao. Alona Beach is the closest landmark to Alona Hidden Dream Resort.
When is check-in time and check-out time at Alona Hidden Dream Resort?
Check-in time is 2:00 PM and check-out time is 12:00 PM at Alona Hidden Dream Resort.
Does Alona Hidden Dream Resort offer free Wi-Fi?
Yes, Alona Hidden Dream Resort offers free Wi-Fi.
Does Alona Hidden Dream Resort offer free parking?
No, Alona Hidden Dream Resort does not offer free parking.
Does Alona Hidden Dream Resort offer free airport shuttle service?
No, Alona Hidden Dream Resort does not offer free airport shuttle service.
How far is Alona Hidden Dream Resort from the airport?
Alona Hidden Dream Resort is 2.1 km from Panglao Bohol–Panglao Intl. Alona Hidden Dream Resort is 57.5 km from Dumaguete City.
Can you bring pets to Alona Hidden Dream Resort?
No, pets are not allowed at Alona Hidden Dream Resort.
Does Alona Hidden Dream Resort have a pool?
Yes, Alona Hidden Dream Resort has a pool on-site.
Most Popular Landmarks
- Alona Beach 283 m
- Pungtud Island 5.8 km
- Hinagdanan Cave 8.9 km
- Balicasag Island 10.4 km
|Panglao Bohol–Panglao Intl||2.1 km|
|Dumaguete City||57.5 km|