Westgate Park City Resort & Spa

Westgate Park City Resort & Spa

8.1
Excellent

Based on 1,224 reviews
 
3000 Canyons Resort Drive, Park City, UT 84098, United States
  +1 435 655 2240
Westgate Park City Resort & Spa - Park City, UT, United States
Check-in
Check-out
Compare vs. KAYAK |
C$ 173
Expedia C$ 201
Hotels.com C$ 227
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per night
Expedia
per night
Hotels.com
per night

Rooms

Check-in
Check-out

King Rooms

C$ 295+

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Bed Type
Provider
Nightly Base Price
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King bed
C$ 295 per night
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King bed
C$ 686 per night

Luxury Rooms

C$ 201+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 1052 per night
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Unknown
C$ 1055 per night
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Unknown
C$ 1415 per night
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Unknown
C$ 201 per night
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Unknown
C$ 266 per night
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Unknown
C$ 268 per night
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Unknown
C$ 270 per night
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Unknown
C$ 270 per night
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Unknown
C$ 274 per night
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Unknown
C$ 283 per night
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Unknown
C$ 285 per night
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Unknown
C$ 307 per night
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Unknown
C$ 334 per night
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Unknown
C$ 410 per night
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Unknown
C$ 590 per night
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Unknown
C$ 592 per night
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Unknown
C$ 668 per night
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Unknown
C$ 748 per night
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Unknown
C$ 810 per night
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Unknown
C$ 860 per night
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Unknown
C$ 902 per night

Deluxe Rooms

C$ 173+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 1542 per night
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Unknown
C$ 173 per night
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Unknown
C$ 484 per night
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Unknown
C$ 503 per night
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Unknown
C$ 503 per night
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Unknown
C$ 503 per night
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Unknown
C$ 516 per night

Reviews

Pros

Cons

Traveller rating

46
37
34
6
6

Time of year

Traveller type

Show reviews that mention

+
steam shower
west gate
time share
free shuttle
room was amazing
hot tub
swimming pool
ski resort
pictures smaller
bed was very uncomfortable
worn and threads
forwarded booking com
loose toilet
tv remote
long way
rectify the mistake
early check
experience worst
carpet was disgusting
  • Okay
    Sep 2018
    5.7

    Staff was friendly and helpful

    Small cramped rooms. No bathtub in room. Difficult to find your way around the hotel. Extra $30 resort fee.

  • Excellent
    Jun 2016
    10.0

    Very nice getaway

    The amenities in the room were amazing. Small kitchenette, plenty of dishes. The steam shower was incredible.

  • Mediocre
    Feb 2016
    4.0

    The worst supposedly " luxuary hotel " experience

    The only positive about this hotel is " location" which is right by cannyons ski resort. They also have a " skiers service" which works like a charm.

    This is not an acutal hotel, it is a time share run by a management company. It does not have the same services as a hotel, the staff is mostly not helpful even rude, the house keeping never on time, the rooms not well-kept. There is not a nice place with good options near by or in the resot to have a breakfast. It is overwhelming big, loud and overcrowded. It is dominated by families with kids, it has three pools , one noisier and more impersonal than the other. The check in is at 4.0 ( do not count on anything sooner) where as the check out is at 10 ( they have an attitude if you ask for a late check out , the latest is at 11.0 with lots of attitude). The housekeeping did not clean my room till 4.0 PM the first day, the main door was stuck and the engineering did not show up for half an hour and after ten phone calls. Worst of all , the last night the alarms went off seven times , starting at 11.0 PM, no one came to our floor to calm the situation, we kept calling the reception which of course was busy. The last alarm lasted more than 20 minutes. There was not even an apology the next day before I complained, and when i told them why no one even came up to our floor to calm the situation down, the answer was that for resort with more than 600 unites, there was only one security guard and one person at the front desk. Does any one out there thinks this is acceptable for a large resort ? I will never come back again. The manager promised to return my money for at least one night, for the night we could not even sleep , let alone shaken, as of now nothing. If you have extramoney to throw out and be disrespected and aggrevated and not even get a proper sleep, you have to choose this resort. Of course , the next day, those of us who were paying customer were very upset ( not the time share people). In any other industruy, with this degree of misservice, we would have been at least compensated for our loss. Not even a sincere apology , not even a coupon for a coffee. There was no acknowledgment of the disturbing night the " Elk Lodge side" had the next day, one of the front desk people was even rude to me before he referred me to " justin " the manager. I was very unhappy staying there, spending a lot of money for being aggrevated. Could not ski or function the next day after that, after waking up over and over again by the alarms, no energy was left in me to be productive the next day. Just complained to the manager ( no result as of now) and get out of there.

  • Good
    Oct 2015
    7.4

    Wifi didn't work and Phones didn't work

    I love the location

    nice hotel, just not very well run. It has so much potential though.

  • Okay
    Jul 2015
    4.5

    Confusing

    The staff was great

    Very hard to find the facilities in the hotel, the floor plan in the room wasn't great, the queen sleeper sofa took too much room, making very uncomfortable to walk around , the king bed was very noisy, the queen sleep sofa was very uncomfortable. The facilities were hard to find , the room was very far from everything , very inconvenient overall. Terrible experience

  • Mediocre
    Jun 2015
    4.0

    Worst. Service. Ever.

  • Excellent
    Oct 2014
    10.0

    The home like atmosphere. The kindliness of the staff. Very accommodating and helpful in finding anything that we wanted to do.

    nothing, would go back

  • Good
    Jul 2014
    6.3

    bed was comfortable

    room was not ready until 2 and a half hours AFTER checkin time Staff wanted to sell me a time share and made me sit through a 10 minute shpeil when I wanted to go to my room after being delayed over two hours because my room wasn't ready when I arrived after a long journey. Staff was more interested in selling amenities and time shares than my comfort and enjoyment. Place was way too big and there were families with small children running around mixed in with adult couples like we are. Parking lot is a long walk from the rooms in the building we were in. place was under construction but we were not informed until we arrived for a pre-paid room.

  • Good
    Mar 2014
    6.3

    Location, nice pool, hot tub , ping pong area.

    Bring a tool kit. Awoken two nights to chirping smoke detectors, then again the next afternoon. Broken ceiling fan and light, loose toilet seat that wouldn't stay up, loose toilet handle, missing hair dryer, door incorrectly keyed at check in. Two requests for a manager call that went unresponsive.

  • Excellent
    Feb 2014
    10.0

    clean, friendly staff

    Nothing!

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About

Overview

Located at the foot of Canyons Village Base Area, Westgate Park City by ASRL offers ski-in/ski-out convenience for a fraction of the price. Luxurious vacation condominiums offer guests comfort and convenience, plus amenities like a heated outdoor pool and hot tub, sauna, steam room, fitness center, and more.

iHotelier/iStay

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.1 Excellent

Based on 1,224 reviews

8.7

Location

7.6

Wellness Area

4.3

Cleanliness

2.0

Breakfast

Things to Know

  • Friendly service

Check in

4:00 PM

Check out

10:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Increased Accessibility
ATM on-site
Business centre
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Bicycle rental
Game room
Spa
Hot Tub
Indoor pool
Outdoor pool
Skiing
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Free parking
Playground
Ski-in/Ski-out
Storage available
Elevator
Hiking
Massage
Kid-friendly
Gift shop
Laundry facilities
Room service
Child pool
No smoking
Beauty salon
Express check out
Hairdryer
Babysitting/child services (surcharge)
Pets not allowed
Free ski shuttle
Steam room
Free valet parking
Wedding services
Outdoor tennis
Terrace/Patio
Grill
Golf
Cable or satellite TV
Kitchen/Kitchenette
Linens
Towels
Pool table

Photos

Location

Most Popular Landmarks

  • Canyons Resort 0.4 km
  • Utah Olympic Park 3.1 km
  • Redstone 4.1 km
  • Park City Golf Club 4.3 km
  • Swaner EcoCenter 4.3 km
  • Downtown North Park City 4.5 km