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Cons: Other airlines have complimentary snacks so I was surprised that we had to pay for those.

Pros: Nothing

Cons: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Pros: it was and, it was as well

Cons: nothing flying wise, but airport is kind of a maze, if is any short connecting flight and late arrival, you have to run fast.

Cons: Bathroom faucet awful. Seats in premium economy not comfortable.

Pros: The flight attendant in business class was awesome!

Cons: Our bag was tagged as Priority, and was literally the last one off the plane. We clearly have different definitions of that word.

Cons: United Boarding is ridiculous run out of overhead space passegers apparently don’t know how to use overhead space even a mess I fly 50+ times a year this was worst

Pros: Flight was smooth the whole time

Cons: Seats were very uncomfortable

Pros: Accommodating a lot more than American Airlines.

Cons: Flight delayed for 2 hours

Pros: Crew was super helpful and very accomodating

Cons: Can’t think of anything. A few times I’ve flown Delta, the service has improved. Having helpful staff on board is very important . Years ago it was very unpleasant to fly Delta because of rude flight attendants especially on us domestic flights. Hopefully that has all changed. Especially the older crew. If they can’t stand doing better customer service they need to retire . Happy to fly Delta and will let people know.

Pros: It was a smooth flight

Cons: More seat room

Cons: Plane was many hours late. Departure time not on terminal screen. Extreeeme delay on shuttle from United terminal. Sidewalk closed for construction. TSA Prechk not on boarding pass printout. No shuttle behind security from Term B to Term A. Plane left earlier than announced on notification apps. DCA website=6:25pm Final call at 5:47pm only word DELAY on term screen with 4:10time.

Pros: Nice crew

Cons: Nothing

Pros: Crew were great...

Cons: Food was very poor. Entertainment was awful

Cons: Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight.