Room was clean, staff was very helpful. Person who we commuted thru was very helpful. She and the staff went out of their way to help.
Room was fine, we just came at the wrong time of year (very hot) to do anything other than see family before going to Iowa.
Room price at short notice for the quality they provided.
Luggage carts not available, staff not informing us of the convienance cooler, snack shelf they had which we would have utilized.
What I liked the best is the reason I picked this hotel. Free parking, free breakfast and free wifi
No. Everything was perfect.
Best nights sleep in a long time! Staff friendly and helpful.
They have a small "store" on site, be very careful, $17.00 for a small personal pizza and a frozen stouffers meal and 2 drinks!
Proximity to central business district
Not at all
Second time to stay here, nice clean room, great staff, good breakfast. I would stay again..
Location! Very clean as well.
The breakfast was cold. The omelets were cold (and cheese not melted at all). The cinnamon rolls were cold. Even the pancakes were cold.
Hotel was close to ballpark
Rooms are laid out just rightStaff very friendly knowledgable and available
Parking is tight
The hotel was clean and we felt safe.
Building next to the hotel was under construction and caused some noise.
Location, breakfast, shuttle service
Front desk worker wasnt very helpful
We liked it so much we added another day rather than spend more for 'more Stars/amenities'. We recently stayed at a 4.5 Star hotel in Hawaii; it was great at ~$---/nite. This was a steal for less than a third the price.
The rooms were beautifully decorated, travertine floors in bath, tasteful artwork, everything was up to date and well maintained. Staff was v-friendly and helpful. Nice pool. Near art district and downtown and light rail. Breakfast was quite nice.
Well I wasn't done on what I liked but only downside was construction around the building caused re-routing into parking lot...hardly worth mentioning.
Enjoy Excitement in the Downtown Phoenix areaOur beautiful hotel's location in Phoenix, AZ is in the middle of all the action and fun the area has to offer. Our Holiday Inn Express® Hotel & Suites Phoenix Downtown - Ballpark is the only hotel in Downtown Phoenix to offer free parking. Our guests can walk to Chase Field, home of the Diamondbacks, and Talking Stick Arena, home of the Phoenix Suns and many concerts and event.There's no better place for corporate guests to stay in Phoenix! Our meeting room can accommodate up to 30 people. You can work from your room with free Wi-Fi internet access or work in the business center. Our Phoenix downtown hotel is next door to U of A Cancer Treatment Center and Genome Research Institute, near both the ASU and U of A campuses, APS, Wells Fargo and federal and state offices in the Arizona capital. Spend a day at the largest non-profit zoo in the US or be awed by the Arizona Science Center.With free parking for registered guests, you won't have to leave our hotel to have a great time. Stay cool during hot desert days in the outdoor pool or relax after work in the whirlpool. A fitness center and outdoor basketball court help you stay active. Other amenities include complimentary high-speed internet access, a hot breakfast, rooms with a 37-inch flat screen TV, microwave and a mini fridge. You'll discover warm hospitality at our Phoenix downtown hotel.
Based on 616 reviews
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