Great staff, older building
The staff was attentive and helpful. The grounds were clean.
The building is getting old and needs some work. Paint peeling and small details need addressed.
Very nice Sheraton with excellent staff.
As a Marriott Platinum Elite I was greeted as SPG elite, better than I was at any Marriott property. Overall best staff at the front desk I have ever seen. Also there were multiple soccer teams from Idaho in the hotel and everything was great. I usually dread when there are lots of youth teams in a hotel.
Building is ready for an upgrade. Everything was spotless but design was aging.
Very Comfortable & Accommodating
Room & service was great. Very friendly staff & pleasant. I would definitely recommend this facility for all types of travel.
Only issue was dust in hard to reach places. Shirt fell behind the couch & was literally covered with dust
The rooms were clean and comfortable! The staff was friendly :)
i loved the room and as an adult, very much enjoyed the water slide. ;)
it was hard to find hrs of operations for.... the pool, waterslide, and other services the hotel provided.
There was no microwave and had to pay for a fridge
The beds were very nice and comfortable. The staff was very helpful and quick to respond to any question or request. They helped me out when the computer printer was not working by allowing me to email my document to them so they could print it in the hotel office.
The room needed a thorough cleaning, more than the daily clean by housekeeping. The closet doors were grungy and the hair dryer was covered in dust. One of the outlets in the bathroom didn't work and the light in the entry hall was dim. There are no food vending machines, so after the little cafe downstairs is closed, your only option is room service. When we were there, the soda vending machines would not accept bills. I needed to print out something from my computer, but their network printer did not work.
Enjoy a relaxing stay at the Sheraton Crescent Hotel.Feel free to surf the web on our computer workstations or bring your laptop for complimentary wireless High Speed Internet Access right off the lobby. After a long day, retreat to one of our 342 guest rooms or multiple types of suites, each featuring the Sheraton Signature Sleep Experience with crisp white linens and a pure white duvet, for unmatched comfort and an unforgettable night’s rest. We’re centrally located off the I-17 freeway in Phoenix, Arizona. If business brings you to the area, our diverse, state-of-the-art meeting facilities are the perfect choice for your event. We offer Club-level accommodations featuring upscale amenities plus exclusive access to the contemporary and relaxing Club Lounge for a range of perks and a great place to gather. Our comfortable ambiance and friendly service are only the beginning. Spend the day at Metrocenter, Arizona’s second largest shopping mall. Splash in our outdoor heated pool featuring Monsoon Mountain, a 166-foot water slide. Or stay active with our extensive fitness and recreational options, including tennis and volleyball courts. After a long day of meetings or recreation, enjoy an imaginative cross-cultural meal at Indigo Restaurant. Whether you’re visiting Phoenix for business or pleasure, you’ll enjoy a warm welcome and memorable stay at the Sheraton Crescent Hotel.
Based on 2,432 reviews
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.