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|"She had amazing customer service!"||(in 16 reviews)|
|"Staff very friendly and professional!"||(in 79 reviews)|
|"Room very comfortable and spacious"||(in 71 reviews)|
|"The customer service here is horrible."||(in 11 reviews)|
|"Spider infestation in club level presidential suite!"||(in 8 reviews)|
|"Carpet had multiple stains and peeling walls."||(in 4 reviews)|
24 hour front desk, very friendly staff
TV stopped working after an hour
Great staff, older building
The staff was attentive and helpful. The grounds were clean.
The building is getting old and needs some work. Paint peeling and small details need addressed.
Very nice Sheraton with excellent staff.
As a Marriott Platinum Elite I was greeted as SPG elite, better than I was at any Marriott property. Overall best staff at the front desk I have ever seen. Also there were multiple soccer teams from Idaho in the hotel and everything was great. I usually dread when there are lots of youth teams in a hotel.
Building is ready for an upgrade. Everything was spotless but design was aging.
Very Comfortable & Accommodating
Room & service was great. Very friendly staff & pleasant. I would definitely recommend this facility for all types of travel.
Only issue was dust in hard to reach places. Shirt fell behind the couch & was literally covered with dust
The rooms were clean and comfortable! The staff was friendly :)
i loved the room and as an adult, very much enjoyed the water slide. ;)
it was hard to find hrs of operations for.... the pool, waterslide, and other services the hotel provided.
There was no microwave and had to pay for a fridge
The beds were very nice and comfortable. The staff was very helpful and quick to respond to any question or request. They helped me out when the computer printer was not working by allowing me to email my document to them so they could print it in the hotel office.
The room needed a thorough cleaning, more than the daily clean by housekeeping. The closet doors were grungy and the hair dryer was covered in dust. One of the outlets in the bathroom didn't work and the light in the entry hall was dim. There are no food vending machines, so after the little cafe downstairs is closed, your only option is room service. When we were there, the soda vending machines would not accept bills. I needed to print out something from my computer, but their network printer did not work.
Friendly staff, very nice pool, very clean.
Hotel room could use an update and window view of a tree wasn't much fun.
I can't believe what we paid this is so close to a five star on a limited budget which most of us have run into these past few years! Hats off to the Crescent..............Amazing service and friendly too!
I was there only briefly for a longer trip to Northern Arizona, but it was a very attractive hotel with a number of amenities. I'll be staying here again with my family when I return to the area.
Found just north of downtown Phoenix, the Sheraton Crescent Hotel offers comfortable accommodation and ample amenities for business and leisure travelers alike. The hotel minutes from the Phoenix Sky Harbor International Airport. This is a family-friendly hotel that offers quick access to some of the area’s hot spots.
The hotel offers 342 individually climate controlled rooms and suites. Flat-screen televisions and cable programming, along with the in-room WiFi offer guests the connectivity they need. Pillow top beds, down comforters, and high-quality linens provide a welcome respite for weary travelers. Each guestroom and suite offers a private balcony.
With three outdoor swimming pools and a waterslide, guests can enjoy a cool dip during those hot Arizona months. The Sheraton Crescent Hotel offers an outdoor tennis court and an indoor fitness center.
Hosting an event at the hotel is made easy for business meetings or wedding receptions. The hotel boasts ample meeting space and a ballroom. The staff will cater to meet the needs of the event.
The hotel boasts a restaurant offering lunch and dinner. Cooked-to-order breakfasts can be arranged. Room service is also offered for guests.
Nearby Glendale offers a great opportunity for shopping and sightseeing. Guests can enjoy any number of attractions in the area, including the Cerreta Candy Factory and the Castle n’ Coasters amusement park. Golf and other outdoor activities are readily available within a short drive from the hotel.
The Sheraton Crescent Hotel is in a great location that makes it a good choice for business and recreational visitors to the area.
based on 633 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Crescent Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Crescent Hotel for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Crescent Hotel is located at 2620 West Dunlap Avenue in North Mountain, 13.8 km from the centre of Phoenix. North Mountain Park is the closest landmark to Sheraton Crescent Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Crescent Hotel.
Yes, Sheraton Crescent Hotel offers free Wi-Fi.
Yes, Sheraton Crescent Hotel offers free parking.
No, Sheraton Crescent Hotel does not offer free airport shuttle service.
Sheraton Crescent Hotel is 18.3 km from Phoenix Sky Harbor Intl. Sheraton Crescent Hotel is 50.7 km from Phoenix Phoenix-Mesa Gateway.
Yes, Sheraton Crescent Hotel is a pet-friendly hotel.
Yes, Sheraton Crescent Hotel has a pool on-site.
Sheraton Crescent Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.