Good to know
|Distance to city centre||1.2 km|
|Distance to airport||49.2 km|
|"Staff was wonderful, service was fantastic"||(in 75 reviews)|
|"Beautiful hotel, brand new."||(in 87 reviews)|
|"Nice hotel, friendly staff, great location."||(in 61 reviews)|
Time of year
Show reviews that mention
|amazing staff||in 114 reviews|
|amazing view||in 41 reviews|
|beautiful hotel||in 145 reviews|
|breakfast included||in 42 reviews|
|comfortable rooms||in 8 reviews|
|extra charge||in 6 reviews|
|food and drinks||in 68 reviews|
|good service||in 45 reviews|
|great location||in 99 reviews|
|hidden fees||in 5 reviews|
|high rate so our room||in 11 reviews|
|loud music||in 8 reviews|
|pool and beach||in 44 reviews|
|shops and restaurants||in 29 reviews|
|spa facilities||in 18 reviews|
Outstanding property and location. Everything was spotless, room was big and comfortable. Food was great, incredible breakfast
NY food prices in Playa del Carmen. The breakfast for two cost me about $65. It was outstanding though.
Fantastic building in a fantastic location.
The room was wet due to the humidity.
Very good hotel - with nice pool and nice atmosphere. Helpful and friendly staff.
Adjacent to the hotel took place regularly from the early afternoon until the evening for a noisy party which is not connected to the hotel but shook the rooms with unbearable decibels. The rooms are not acoustically insulated and it was impossible to rest in the room during these hours
Our first impression when we arrived at the hotel was 'WOW!!!! Everything! Location, views, staff, food, the rooms.
Nothing. The beach is a bit merky from seaweed problem they have but this is not the hotel's fault. You could still swim in it or go down a bit further to other hotel beach front and swim there because they have people clearing the seaweeds all day from their beach front. The hotel pool was awesome!!
Facing the picturesque Caribbean Sea, the Grand Hyatt Playa del Carmen offers guests a chance to be right on the beach in one of Mexico’s premier tourism destinations. The 314-room hotel offers a bevy of options to help satisfy a wide array of travelers.
Designed to be beach chic, the rooms are equipped with natural wood decor. Furnished balconies and a rain shower give guests plenty of relaxation options. Of course, it would not be a five-star hotel without some sweet suite options. Starting at 615 square feet, the King Suite includes a balcony with a chaise lounge so that guests can listen to the waves. Some of the suites even include their own private plunge pool right on the balcony, allowing guests to truly immerse themselves in relaxation.
Guests can arrange an all-inclusive dining package at the Grand Hyatt and choose from one of four on-site restaurants. Ranging from a fresh sushi bar to a top five fine dining restaurant, guests will be certain to find something to satisfy their food cravings at the hotel.
If guests want to explore Playa del Carmen beyond the beautiful beach, the trendy La Quinta Avenida is just one block away, providing plenty of dining and shopping options. A playground of natural wonder, the XCaret Eco Theme Park offers attractions for guests less than seven miles from the Grand Hyatt. Although about 40 miles away, the Tulum Mayan Ruins will astound guests and are well worth the visit.
Five-star luxury and pampering in one of the most pristine Caribbean locations will entice and entrance guests.
based on 2,182 reviews
Things to Know
- Modern Hotel
- Beautiful architecture
- Stylish hotel
- Nice building
Policies vary by room type and provider.
Reviews about Grand Hyatt Playa del Carmen Resort
Most Popular Landmarks
- Mamita's Beach Club 269 m
- Muelle Navega 0.4 km
- Parque 28 de julio 0.8 km
- Playa principal de Playa del Carmen 0.9 km
- Calle Quinta Avenida 1 km
- Yucatek Divers 1.1 km
|Playa Del Carmen||1.8 km|
|San Miguel de Cozumel||19.1 km|