Staff was incredible! The resort was spotless, they had activities going. Good food and drinks when're you wanted.
Loved the landscaping with leaving things natural & the animals. Pool was awesome, beautiful beach & friendly staff. Al a carte restaurants were good.
Buffet foods overall were nothing special. The desserts were pretty but no flavor. Only the ice cream was good.
Location, staff and facilities were wonderful. Only negative was that the spa prices were too expensive. Also it would be nice if room service was offered for breakfast.
Room service not offered for breakfast. Also didn't like the fact that we had to pay extra when we checked in to get connecting rooms.
Nestled on the beach, this Playacar resort is within 3 mi (5 km) of Playacar Golf Club, Playa del Carmen Main Beach, and Mamitas Beach Club. Playa del Carmen Maritime Terminal and Pier Navega are also within 3 mi (5 km).
Based on 762 reviews
Policies vary by room type and provider.