Featuring a private beach and an outdoor swimming pool, this 5-star resort is situated in Playa del Carmen. It also provides an all-inclusive meal plan, a coffee bar and a sauna.
The rooms have a mini bar and wireless internet access.
Iberostar Quetzal has an on-site restaurant, convenient for those preferring to dine in. A refreshing drink can be savored in the in-house bar.
Cozumel International Airport is under a 40-minute drive from the resort. Xcaret Archaeological Site and Xcaret Eco Theme Park are a easy drive from the property.
Basics
Things to do
General
Services and conveniences
Pool and spa
Dining
Bathroom
Outdoor
Family friendly
Accessibility and suitability
Bedroom
Media and entertainment
Fitness
Parking and transportation
Laundry
Workspace
Health and safety
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a private beach, outdoor swimming pools, a spa and wellness center, a pool bar, and a variety of water sports facilities on-site.
How is the food quality at the hotel?
While many guests enjoyed the buffet and found the food to be very good, some mentioned that the food choices in the buffet could have been better and that the Italian station and some other food stations were not up to par.
What can guests expect in terms of cleanliness and customer service?
Guests can expect a clean and comfortable room, friendly staff, and well-maintained jungle paths with abundant wildlife. However, some guests experienced issues with room cleanliness, moldy smells, and poor customer service.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
When is the best time to visit the hotel?
The low season is in June, and the high season is in August. It may be advisable to consider visiting outside the peak season for a more comfortable experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Low Season
Consider visiting outside of peak season to avoid potential discomfort due to high hotel occupancy.
Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or garden comes highly recommended.
Diverse Dining Options
While the buffet received mixed reviews, guests recommended trying the Japanese restaurant for a standout dining experience.
Beachfront Massage
Guests enjoyed the beachfront massage services and recommended taking advantage of this relaxing experience.
Avoid Peak Timeshare Presentations
Some guests reported feeling pressured to attend timeshare presentations upon check-in. Consider politely declining if not interested.
Plan Restaurant Reservations
Make advance reservations for the on-site restaurants to ensure availability, as securing a table can be challenging.
Explore Nearby Attractions
Take advantage of the hotel's proximity to various attractions, such as the Playacar Golf Club and Xcaret Park, for additional entertainment options.
Stay Cool in the Room
Some guests experienced issues with room temperature and air conditioning. Consider checking the room's cooling system upon arrival.
Consider Off-Site Dining
While the hotel's dining options received mixed feedback, guests suggested exploring off-site dining alternatives for a change of pace.
Early Entertainment Start
If you prefer earlier entertainment, consider inquiring about the schedule to plan your evenings accordingly.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Iberostar Quetzal is located at Avenida Xaman Ha Lote Hotelero No. 2 in Playacar, 2.9 km from the centre of Playa del Carmen. Playacar Golf Club is the closest landmark to Iberostar Quetzal.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Iberostar Quetzal.
Yes, Iberostar Quetzal offers free Wi-Fi.
Yes, Iberostar Quetzal offers free parking.
Iberostar Quetzal is 19.3 km from Cozumel. Iberostar Quetzal is 52 km from Cancun.
Yes, Iberostar Quetzal has a pool on-site.
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