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Iberostar Quetzal
5 stars

Iberostar Quetzal

Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 877 2000
From
C$ 274
Cheapest

rate per night

8.1
Great
based on 172 reviews
172 reviews
Room type
Provider
Nightly total
Double room
C$ 274
Standard Room
C$ 299
Superior Room
C$ 418

Photos of Iberostar Quetzal

About Iberostar Quetzal

  • Resort Room
    Enjoy the many amenities of the resort
  • Freebies
    This stay includes Wi-Fi and Parking for free

Featuring a private beach and an outdoor swimming pool, this 5-star resort is situated in Playa del Carmen. It also provides an all-inclusive meal plan, a coffee bar and a sauna.

The rooms have a mini bar and wireless internet access.

Iberostar Quetzal has an on-site restaurant, convenient for those preferring to dine in. A refreshing drink can be savored in the in-house bar.

Cozumel International Airport is under a 40-minute drive from the resort. Xcaret Archaeological Site and Xcaret Eco Theme Park are a easy drive from the property.

Latest deals for Iberostar Quetzal

Thu 1/8
Fri 2/8
Superior Room
bed type unknown
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bed type unknown
Standard Room
bed type unknown
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King room
1 king bed
Double room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Iberostar Quetzal

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Tennis
  • Free Wi-Fi

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Diving
  • Snorkeling
  • Evening entertainment
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing

General

  • Family rooms
  • Sea view
  • Seating area
  • Garden view
  • Sofa
  • Telephone
  • Pool view

Services and conveniences

  • Conference rooms
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access
  • 24hr front desk

Pool and spa

  • Spa and wellness centre
  • Pool bar
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Coffee machine

Bathroom

  • Shower
  • Hairdryer
  • Toilet paper
  • Private bathroom

Outdoor

  • Beach towels
  • Balcony
  • Private beach
  • Garden

Family friendly

  • Babysitting or child care
  • Child pool
  • Indoor play area
  • Kids' club

Accessibility and suitability

  • Disabled Access
  • Adapted bath
  • No smoking

Bedroom

  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • TV

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Free parking

Laundry

  • Iron and ironing board

Workspace

  • Desk

Health and safety

  • Daily housekeeping

Reviews of Iberostar Quetzal

8.1
Very good172 verified reviews
8.1Families
8.2Couples
8.5Solo
7.7Friends
Pros +

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the highlights of the hotel's amenities?

The hotel offers a private beach, outdoor swimming pools, a spa and wellness center, a pool bar, and a variety of water sports facilities on-site.

How is the food quality at the hotel?

While many guests enjoyed the buffet and found the food to be very good, some mentioned that the food choices in the buffet could have been better and that the Italian station and some other food stations were not up to par.

What can guests expect in terms of cleanliness and customer service?

Guests can expect a clean and comfortable room, friendly staff, and well-maintained jungle paths with abundant wildlife. However, some guests experienced issues with room cleanliness, moldy smells, and poor customer service.

Is parking available at the hotel?

Yes, the hotel offers free parking for guests.

When is the best time to visit the hotel?

The low season is in June, and the high season is in August. It may be advisable to consider visiting outside the peak season for a more comfortable experience.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for Low Season

Consider visiting outside of peak season to avoid potential discomfort due to high hotel occupancy.

Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or garden comes highly recommended.

Diverse Dining Options

While the buffet received mixed reviews, guests recommended trying the Japanese restaurant for a standout dining experience.

Beachfront Massage

Guests enjoyed the beachfront massage services and recommended taking advantage of this relaxing experience.

Avoid Peak Timeshare Presentations

Some guests reported feeling pressured to attend timeshare presentations upon check-in. Consider politely declining if not interested.

Plan Restaurant Reservations

Make advance reservations for the on-site restaurants to ensure availability, as securing a table can be challenging.

Explore Nearby Attractions

Take advantage of the hotel's proximity to various attractions, such as the Playacar Golf Club and Xcaret Park, for additional entertainment options.

Stay Cool in the Room

Some guests experienced issues with room temperature and air conditioning. Consider checking the room's cooling system upon arrival.

Consider Off-Site Dining

While the hotel's dining options received mixed feedback, guests suggested exploring off-site dining alternatives for a change of pace.

Early Entertainment Start

If you prefer earlier entertainment, consider inquiring about the schedule to plan your evenings accordingly.

Location

Avenida Xaman Ha Lote Hotelero No. 2, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Playacar Golf Club1 km
  • Aviario Xaman Ha2 km
  • Yucatek Divers2.9 km
  • Calle Quinta Avenida3 km
  • Playa principal de Playa del Carmen3.1 km
  • Parque 28 de julio3.2 km
  • Parque Xplor3.6 km
  • Xcaret Park3.8 km
  • Muelle Navega3.8 km
  • Mamita's Beach Club4.2 km
  • Terminal marítima Punta Venado5.2 km
  • El Camaleón Mayakoba Golf Club11.5 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Iberostar Quetzal

Low season

September

High season

February

Average price (weeknight)

C$ 366

Average price (weekend night)

C$ 394
Cheapest month to stay with an average 23% drop in price.
Most expensive month to stay with an average 82% rise in price.
Average Sun. - Thu. price over the last 2 weeks.
Average Fri. & Sat. price over the last 2 weeks.

When to book a room at Iberostar Quetzal

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Iberostar Quetzal

  • If you’re after a cheap room at Iberostar Quetzal, then you should consider staying during the low season. The cheapest deals can generally be found in September and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Iberostar Quetzal, plan to stay on a Saturday or Tuesday. The most expensive day is usually Thursday.
  • The cheapest price a room at Iberostar Quetzal was booked for on KAYAK in the last 2 weeks was C$ 441, while the most expensive was C$ 441.
  • How long should you stay at Iberostar Quetzal? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Iberostar Quetzal

  • Where is Iberostar Quetzal located?

    Iberostar Quetzal is located at Avenida Xaman Ha Lote Hotelero No. 2 in Playacar, 2.9 km from the centre of Playa del Carmen. Playacar Golf Club is the closest landmark to Iberostar Quetzal.

  • When is check-in time and check-out time at Iberostar Quetzal?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Iberostar Quetzal.

  • Does Iberostar Quetzal offer free Wi-Fi?

    Yes, Iberostar Quetzal offers free Wi-Fi.

  • Does Iberostar Quetzal offer free parking?

    Yes, Iberostar Quetzal offers free parking.

  • How far is Iberostar Quetzal from the airport?

    Iberostar Quetzal is 19.3 km from Cozumel. Iberostar Quetzal is 52 km from Cancun.

  • Does Iberostar Quetzal have a pool?

    Yes, Iberostar Quetzal has a pool on-site.

  • How does KAYAK find such great Iberostar Quetzal hotel deals?

    KAYAK scours the web for all room deals available at Iberostar Quetzal in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Iberostar Quetzal and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Iberostar Quetzal.

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Good to know

Value for money

7.8

Distance to downtown

2.9 km

Nearest Airport

Cozumel

Distance to airport

19.6 km