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Ocean Maya Royale - Adults Only
5 stars

Ocean Maya Royale - Adults Only

Carretera Federal Chetumal, Km 299, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4700
From
C$ 189
Cheapest

rate per night

8.5
Great

based on 367 reviews

Ocean Maya Royale - Adults Only
Sun 21/4
Thu 25/4
Room type
Provider
Nightly total
Deluxe room
C$ 189
Double room
C$ 192
Superior Room
C$ 264

About Ocean Maya Royale - Adults Only

  • Resort Room
    Enjoy the many amenities of the resort
  • Freebies
    This stay includes Wi-Fi and Parking for free

Ocean Maya Royale sits in the heart of the Mexican Caribbean on the Riviera Maya seafront and just a short trip down from the world-famous Playa del Carmen. This is an adults-only resort, designed to be a relaxing retreat for couples as part of a honeymoon, anniversary, or just to get away from the rest of the world. In this spirit, it is important to note that this hotel is for 18-and-up patrons only.

Ocean Maya Royale has 320 rooms total, all of which have many different amenities to make guests' stay as comfortable as possible. Each room has a flat-screen TV, dedicated work desk, beautiful views of the ocean, and soft, plush bedding. There is complimentary wifi throughout the hotel. Walking around the resort grounds, guests will find plenty to do. There are two separate outdoor swimming pools, three tennis courts, a beach volleyball court, and much more.

The jewel of the Ocean Maya Royale resort is the DeSPAcio spa center. Guests can make an appointment here to pamper both their body and mind. Visitors can make their reservations either by themselves or they can signup for a couples treatment and do it together. There is a range of treatments that visitors can indulge in, including massages, a sauna, hot & cold jacuzzis, a relaxation room, facials, and even a beauty parlor with a hairdressing service. Besides the spa, Ocean Maya Royale has a full fitness center and several excursions that adventurers will like scuba diving and jet ski rentals.

Photos of Ocean Maya Royale - Adults Only

Latest deals for Ocean Maya Royale - Adults Only

Sun 21/4
Thu 25/4
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown
Superior Room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Ocean Maya Royale - Adults Only

  • Private beach
  • Adults only
  • Snorkeling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Conditioner

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic pillow
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Disabled Access
  • Adults only
  • Elevator

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Toilet
  • Toilet paper

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Shops (on site)
  • Game room
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Table tennis

General

  • Garden view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Health and safety

  • Daily housekeeping
  • 24-hour security
  • Safe

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Free parking

Bedroom

  • Wardrobe or closet

Reviews of Ocean Maya Royale - Adults Only

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

8.5
Very goodBased on 367 verified guest reviews
8.7Friends
8.4Couples
8.8Families
7.7Solo

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A
8.2 Very good
Pros:No kids! Reservations were not needed at any of the restaurants (except Japanese). Food was great.
Cons:No exterior bathroom door. Just a glass partition separating toilet/shower from sink area. No full length mirror. Just the mirror in the bathroom over the sink, with poor lighting. Needs more chairs by pool areas.
B
8.8 Very good
Pros:Food was delicious with lots of variety - that alone made it totally worth the visit. Drinks were usually strong. The property is immaculately groomed and very walkable, plus there are lots of ramps to make it accessible to all. Staff were all friendly. The pools were beautiful and there was almost always a free lounge chair at the pool or beach where I wished to sit. Although most of the beach is on a boardwalk, there was also a small area of "real" beach where you could go in the sea if you wanted.
Cons:My husband and I were given a room with two double beds (not even queen size). When we requested a king bed, we were told none were available for the duration of our stay. However, later that day our two single friends arrived (who had booked through a different online site) and they were each given rooms with a single king bed. Also, one night we were without water in our room (sink/toilet/shower) from about midnight until 4:30a due to some renovation work and we were not alerted ahead of time (found out when trying to flush the toilet).
T
4.0 Mediocre
Pros:Grounds were fairly nice. Room seemed clean.
Cons:Pillows were horribly uncomfortable really almost comically bad pillows -- mak ing decent sleep impossible. My wake up call came an hour and a half early at 2 am! No hot water for shower. Ceiling super thin heard every footstep of upstairs neighbor. No view from room. Service was not great. Drinks weren't good and food was just okay.

Location

Carretera Federal Chetumal, Km 299, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Parque Natural Tres Ríos1 km
  • El Camaleón Mayakoba Golf Club1.8 km
  • Playa Maroma6.8 km
  • Playa Paraíso8.9 km
  • Mamita's Beach Club9.1 km
  • Muelle Navega9.4 km
  • Parque 28 de julio9.9 km
  • Playa principal de Playa del Carmen10.1 km
  • Calle Quinta Avenida10.1 km
  • Yucatek Divers10.3 km
  • Aviario Xaman Ha11.2 km
  • Playacar Golf Club12.1 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Ocean Maya Royale - Adults Only

Low season

July

High season

January

Average price (weeknight)

C$ 361

Average price (weekend night)

C$ 350
Cheapest month to stay with an average 22% drop in price.
Most expensive month to stay with an average 122% rise in price.
Average Sun. - Thu. price over the last 2 weeks.
Average Fri. & Sat. price over the last 2 weeks.

When to book a room at Ocean Maya Royale - Adults Only

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Ocean Maya Royale - Adults Only

  • If you’re after a cheap room at Ocean Maya Royale - Adults Only, then you should consider staying during the low season. The cheapest deals can generally be found in July and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Ocean Maya Royale - Adults Only, plan to stay on a Friday or Saturday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Ocean Maya Royale - Adults Only was booked for on KAYAK in the last 2 weeks was C$ 547, while the most expensive was C$ 547.
  • How long should you stay at Ocean Maya Royale - Adults Only? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at Ocean Maya Royale - Adults Only

  • What are the highlights of the Ocean Maya Royale resort?

    The Ocean Maya Royale resort offers a range of amenities and activities, including a DeSPAcio spa center, outdoor swimming pools, tennis courts, beach volleyball, and a full fitness center. Guests can also enjoy scuba diving and jet ski rentals.

  • How is the food quality at Ocean Maya Royale?

    Guests have praised the food quality at Ocean Maya Royale, particularly highlighting the great steaks, good food, and a variety of restaurant options, such as the Italian and Mexican restaurants that exceeded expectations.

  • Does Ocean Maya Royale - Adults Only have an onsite spa?

    Indulge in the ultimate relaxation experience at the Despacio Spa Centre, where a team of skilled professionals awaits to pamper you with a diverse array of beauty treatments and massages. Rejuvenate your mind and body with personalized health and beauty services, or visit the hairdressing salon and beauty parlor for a refreshed look. The spa offers a range of massages, and you can unwind further in the sauna, rejuvenating whirlpool with alternating cold and hot water, or the tranquil relaxation room.

  • What can guests expect from the hotel's customer service?

    Guests can expect top-notch customer service at Ocean Maya Royale, with many mentioning the fantastic entertainment team and the staff who go out of their way to accommodate requests and make guests feel valued.

  • What activities are available at Ocean Maya Royale - Adults Only?

    At the resort, you'll discover a plethora of facilities and services designed to enhance your stay and make it truly memorable. Whether you want to explore the beautiful Caribbean waters on a kayak, engage in an exciting game of tennis or beach volleyball, or indulge in various sports and entertainment activities, this resort has you covered. The dedicated entertainment staff ensures that you make the most of every facility available. Dive enthusiasts can take advantage of the world-class diving center, offering diving and snorkeling excursions and lessons at an additional cost.

  • What are the common concerns about the hotel's amenities?

    Some guests have expressed concerns about the beach having lots of seaweed, the buffet hygiene, and the need for more poolside lounge chairs. Additionally, there were comments about the music in the swimming pool area being too loud and the facilities at the buffet restaurant being a bit outdated.

  • Can I host an event at Ocean Maya Royale - Adults Only?

    Nestled in a distinctive coastal setting, the resort provides a picturesque backdrop for various types of events, from seaside celebrations to gatherings on terraces, in lush gardens, or by the inviting pool area. The Ocean Maya Royale boasts three versatile convention rooms, fully equipped to host productive business meetings and a wide range of events. These three rooms can be combined to create the spacious Gran Maya, accommodating up to 350 people, ensuring that all your event needs are met.

  • When is the best time to visit Ocean Maya Royale?

    The high season at Ocean Maya Royale is in March, while the low season is in August. Visitors can plan their trip accordingly to enjoy the best of the resort and the surrounding area.

  • What is the best room at Ocean Maya Royale - Adults Only?

    The elegant Privilege Junior Suite offers a spacious and modern retreat, with a well-defined separation between the bedroom and living room areas. From its furnished balcony or terrace, guests can enjoy scenic garden views. This suite boasts all the comforts of the Privilege category, with a king-size bed, sofa or sofa bed, and a range of Privilege services including a welcome bottle of wine or chef's selection, exclusive bath amenities, a fully stocked minibar replenished daily, Nespresso coffee machine, bathrobe and slippers, turndown service, and more. The bathroom features an adapted shower, marble decor, Rituals amenities, and a variety of other conveniences. Guests can relax on the furnished terrace in these outdoor rooms.

  • Does Ocean Maya Royale - Adults Only have an onsite restaurant?

    For a romantic evening, indulge in international cuisine at the Blue Moon Restaurant. La Hacienda Restaurant offers a buffet with freshly prepared dishes, from breakfast to themed dinners. Experience the flavors of Italy with sea views at La Dolce Vita, an à la carte Italian restaurant. El Charro, situated by the pool, serves international dishes during the day and transforms into a Mexican restaurant in the evening. Yookoso, a refurbished à la carte Asian restaurant, features teppanyaki grills. Satisfy your cravings with specialty teas, coffees, and homemade cakes at Mike's Coffee. The Lobby Bar serves a wide variety of national and international drinks, while the Pool Bar offers American cuisine in a 1950s and 60s atmosphere. Aqua Lounge is open 24 hours, and Fresco Juice Bar specializes in tropical fruits and juices.

  • Where is Ocean Maya Royale - Adults Only located?

    Ocean Maya Royale - Adults Only is located at Carretera Federal Chetumal, Km 299, 10.3 km from the centre of Playa del Carmen. Parque Natural Tres Ríos is the closest landmark to Ocean Maya Royale - Adults Only.

  • When is check-in time and check-out time at Ocean Maya Royale - Adults Only?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Ocean Maya Royale - Adults Only.

  • Does Ocean Maya Royale - Adults Only offer free Wi-Fi?

    Yes, Ocean Maya Royale - Adults Only offers free Wi-Fi.

  • Does Ocean Maya Royale - Adults Only offer free parking?

    Yes, Ocean Maya Royale - Adults Only offers free parking.

  • How far is Ocean Maya Royale - Adults Only from the airport?

    Ocean Maya Royale - Adults Only is 21.8 km from Cozumel. Ocean Maya Royale - Adults Only is 40.4 km from Cancun.

  • Does Ocean Maya Royale - Adults Only have a pool?

    Yes, Ocean Maya Royale - Adults Only has a pool on-site.

  • How does KAYAK find such great Ocean Maya Royale - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Ocean Maya Royale - Adults Only in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Ocean Maya Royale - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Ocean Maya Royale - Adults Only.

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Good to know

Value for money

8.6

Distance to downtown

10.3 km

Nearest Airport

Cozumel

Distance to airport

22.1 km