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|Distance to city centre||3.5 km|
|Nearest Airport||Lambert-St Louis|
|Distance to airport||26.3 km|
Time of year
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|bad behavior||in 2 reviews|
|friendly staff||in 22 reviews|
|hot tub||in 4 reviews|
|pool closed||in 15 reviews|
|prior to our check||in 2 reviews|
|short notice||in 2 reviews|
|smelled like mildew||in 2 reviews|
The beds were comfy
The motel/room itself was clean but not thoroughly cleaned ( ie dust on top of furniture, hair on floor, walls were dirty, sink hadn't been cleaned properly, etc ) Our air quit working during our second day there and when I called to ask for a new room was told I would get a call back and never heard a thing. We just decided to deal with it as it was our last night there. All in all it was a terrible experience and we will never stay at this location again.
check in was easy
advertises free breakfast with rate.. there is no breakfast served... no maid serves .. beds not made and had to go get our own towels.. we usually stay here when we are in the granite city area we will not be staying here again..
Not enough furniture
I liked that they accommodated my furbabies. There are only a few places in the area that allow pets.. I am grateful they gave us a place to be a stay as a family, just as we would at home.
I wasn't happy there was no breakfast, or complimentary condiments, utensils, or basic comon heigene products. That are always forgotten until you're away from home and stores. Plastic cutery/ ketchup/ mustard/ plates/ bowls/ toothbrushes/ loaner cell charger cord or box. I also was surprised the pool and hot tub wasnt being frequented very often. When I was able to visit the very large indoor heated pool area. I knew why. It wasnt kept clean, or pH levels balanced. Grim along the side. And hotub water was in need of disinfecting . great potential to be a major highlight to the property if it was maintained and routinely cleaned..There was also a need for a lil more training in hospitality, with a couple front desk staff.. Rude, abrasive atttiude and refused to show any concern on being helpful displayed no desire to have me return. Frown arms crossed even sighed everytime we crossedpaths as if I was a unwanted, unneeded.and unliked...
The men at front desk are rude. Have no clue how to work as an inn keeper. No niceness wouldn't offer any conveince. The one girl at night was very nice gave me anything I needed spoon charger box etc. As one should considering they host to many over the road people who forget said things. 78$ no breakfast. And down right mean ugly and rude.
Motel 6 Pontoon Beach, IL is conveniently located near many shops and dining. An indoor heated pool is available year round. We offer free wifi in all guestrooms. Micro-fridges are available in select rooms. Coin laundry on-site and truck parking.
based on 79 reviews
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Reviews about Motel 6 Pontoon Beach, IL
|Lambert-St Louis||26.3 km|
|St. Louis-Gateway Station||19.3 km|