Good to know
|Distance to city centre||2.3 km|
|Nearest Airport||Václav Havel Prague|
|Distance to airport||10.5 km|
Time of year
Show reviews that mention
|able to check||in 14 reviews|
|andel||in 69 reviews|
|choice of foods||in 7 reviews|
|coffee machine||in 32 reviews|
|comfortable rooms||in 15 reviews|
|executive floor||in 12 reviews|
|fantastic hotel||in 92 reviews|
|friendly staff||in 126 reviews|
|good breakfast||in 139 reviews|
|great location||in 115 reviews|
|parking was very expensive||in 20 reviews|
|shopping mall and cinema||in 37 reviews|
Very good breakfest, nice location.
Actually the hotel is good, but the staff on reception is so unprofessional. First: they don’t know how to write the FULL address on the receipt. Second: they don’t know how to change the Adresse on the receipt. By check in I was told I can get a receipt even I booked on booking. By check out I was told I can not get that and they evade responsibility to the other stuffs. At the end I didn’t get even a invoice at all. Very very unprofessional staffs.
The reception freshguy should be trained more careful, he made a purchasing order instead of preautorisation order for me even three times!! At last they were very nice to correct the mistake, it's maybe the only weak point i can figure out, all the other things are wonderful!
Staff and ambience
With a stay at Vienna House Andel's Prague in Prague (Prague 5), you'll be within a 5-minute drive of Dancing House and Prague National Theatre. Featured amenities include express check-out, dry cleaning/laundry services, and laundry facilities. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
based on 6,893 reviews
Things to Know
- Great reception
- Friendly service
- Great shopping
- Modern Hotel
Policies vary by room type and provider.
Most Popular Landmarks
- Petřín 1.3 km
- Karlův most 1.8 km
- Staroměstská mostecká věž 1.8 km
- Klementinum 1.9 km
- Franz Kafka Museum 2 km
- Starý královský palác 2.2 km
|Václav Havel Prague||10.5 km|