shower cold water did not replace room coffee after first night in spite of phone call returned to room (left at 8:00am-returned at 2:00pm) not cleaned. Some more Staff could speak English very difficult to communicate
Unbelievable all inclusive- terrible service
Food, pools, ocean view, landscape, layout, huge faculty you could stay there for weeks and have things to do
Service! Took us 3 hours to check in after traveling 12 hours... Sent us to a back room to tell us they overbooked and were kicking us to another hotel.. If you travel alot you know theres always a room you just haveto fight for it. 80% of employers were straight up rude and service is poor, it just became funny and didnt let it ruin our vacation
The property is located on the eastern coast of the Dominican Republic, in Punta Cana, and the suites are surrounded by exotic mangroves and gardens. The property is 20 minutes away from the airport.
Policies vary by room type and provider.