Room hadn't been cleaned prior to check in. I requested new towels and linens to be brought when I went to dinner. When I returned from dinner these actions had not been taken. When I asked to change rooms, I was scolded for not being available to take the front desk's phone call concerning new amenities b/c I was out to dinner. I was also scolded for not letting the front desk know about the dirty room when I checked in at 3 - I didn't notice until getting ready for dinner. The unclean room I was checked in to wasn't my problem and I should have been given a new room without receiving a million questions.
I liked the location, tranquility and view from the eight floor (mostly to the woods).
Only one elevator. Once didn't work and my lady friend had to use the stairs.
Our recently renovated Raleigh Hotel in NC sits adjacent to the prestigious Crabtree Valley Mall Carolina Hurricanes hockey, quality museums, live music venues, major corporations, gorgeous parks: we're near it all. Located just 10 miles from Raleigh - Durham International Airport (RDU) our hotel's prime location and southern hospitality make the Holiday Inn® Raleigh (Crabtree Valley Mall) hotel the ideal choice when traveling to Raleigh.In addition to our proximity to the Raleigh - Durham airport, the hotel's location near the Raleigh Convention Center and top businesses allow corporate guests travel to meetings quickly. Take advantage of our complimentary local shuttle, and enjoy all that Raleigh has to offer. Our meeting and event space as well as delicious in house catering options are sure to impress clients. Complimentary high-speed wireless Internet access makes work easier.We're conveniently located to the area's most vibrant attractions, including the trendy North Hills District, and downtown Raleigh, as well as the NC State University Wolfpack at Carter-Finley Stadium. The hotel's address is near the Raleigh Convention Center and Coastal Credit Union Music Pavilion at Walnut Creek puts you near big events, and you can cheer for the Carolina Hurricanes at the PNC Arena. With an outdoor pool, and adjacent biking and jogging trail, we meet all your needs and more.
Based on 760 reviews
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