Pool is not temperature controlled! It was so hot. We complained and they said they will fix it! But next day it was same. They refused to turn on the chillers
Good selection of facilities.
No extention to check out time which was problematic.
the green areas
Excellent service, not too busy, great water sports on the lagoon. Good value with booking.com
the hotel is great place for family vacation, beach is beautiful and the staff are freindly
the room view..
few stuff during busy days, which cause delay during check-in and check-out.lack of facilities in the room for example, no bath robs, no boiler, no tea or coffee, no iron) which should be available in all 5 starts hotels. the resort is very big but still have only 2 small pools which makes them very crowded.
quiet, beautiful location
The food was selection was ok but not what I would call 5 star standard. There was no ambience in any of the restaurants.
My room wasnt available on check in, but because of this I was upgraded to a beach front room.
Employees are all well trained, only exceotion is the reception clerk.
The friendliness and the peaceful and restful environment
A little dissaponted with the Coffee shop environment at Dinner and Breakfast
Good boating facilities
It is not a 5* quality hotel. It is more 3 to 4 star.
Set in the exclusive commercial and residential complex of Al Hamra Village and surrounded by landscaped gardens, the luxurious Hilton Al Hamra Golf & Beach Resort boasts spacious accommodations and fabulous business and leisure amenities, including a world-class, 18-hole golf course, a private beach and a Conference Center. Only 20 minutes from Ras Al Khaimah International Airport, this luxury Al Hamra resort is near many leisure options, shopping malls and Ras Al Khaimah attractions, including Al Hamra Marina and is only an hour's drive from Dubai. Unwind at this Ras Al Khaimah resort hotel and enjoy incredible ocean, garden or golf course views from an elegant guest room or suite. Deluxe rooms are also available, located in our beautiful beachfront villas. Enjoy a range of amenities, including WiFi, plush Serenity bedding and a mini bar. With an adjoining Conference Center, flexible meeting spaces, a 24-hour business center and contemporary A/V technology, this modern resort hotel in Al Hamra is ideal for successful social or business events. Sample cuisines from around the globe in our eight onsite dining venues. Work out with the latest Technogym equipment in the complimentary 24-hour fitness center, swim in the outdoor, temperature-controlled pools or play a game of tennis or mini-golf while the children have fun at the Kids' Club. Soothe body and mind with a treatment in our luxury spa or unwind on the inviting sands of the hotel's private beach.
Policies vary by room type and provider.