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|Distance to city centre||7.5 km|
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Nearly everything was perfect. Checking in, we were greeted by Daniella who was warm, lovely, and very helpful (and loved our excited Labrador). She showed us our room and made sure we had everything we needed. Making reservations for massages and dinner was so easy. The room was smaller than I thought, but a good size. We had the corner room in the restored villa (not the new building) with a larger than normal balcony with views of the mountains, lake, and valley. It was more than expected and quite fun for our pup! Room felt and looked clean. The bar and front desk was well attended, always ready to help or make us what we want. The restaurant was beautiful, staff seemed happy, spa was lovey (including the pool, sun deck, lounging areas, saunas, etc) and stocked for drinks and snacks. Bathrooms were clean, and although the hotel seemed booked and busy, I never felt crowded, and never had to wait for services/facilities. We really enjoyed the outdoor lunch patio area, it was cozy and with plenty seating. If we stayed longer, we would have taken advantage of more of their services. They had plenty of information on things to do in the area and local spots. Perfect hotel in a great little town to celebrate our Anniversary. I would travel from all around the world just to come back to sleep this place.
Having the tub in the room was great, but only having a frosted glass door to the (very tiny) toilet was strange since there was virtually no privacy. The beds are more comfortable than other hotel beds I’ve stayed in, but for us, they were uncomfortable. We had to open the windows at night for air flow, and surprisingly did not get any mosquito bites. One of the two nights we stayed, someone’s car alarm went off 3-4 times, waking us up, often.
The attention to detail was evident everywhere. The breakfast buffet setup ones one of the nicest and by far the most complete of any I have experienced. We can't wait to go back.
based on 209 reviews
Things to Know
- Good management
- Friendly atmosphere
- Very quiet
- Friendly service
Policies vary by room type and provider.
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