Hotels near Richland County Alumni of Delta Sigma Theta

Cons: Had no entertainment, asked the attendent, she called simebody, but it didn't help and she didn't bother to come and explain. Food was really bad, undercooked and cold.

Cons: I had a flight with a connection starting at 6 PM on a Monday. At 5 AM the day of the flight I received notification that the first flight would be delayed, making connection impossible, I was prompted to select another flight to arrive to my destination. I chose a flight with a connection staring at 7 PM. Upon getting on the first flight we began to prepare for takeoff. After about 30 minutes the pilot notified us that we would be delayed 40 minutes because we had nowhere to land at my connection airport. I realized at that point that I would possibly miss my connection, which was scheduled at 10:20 PM. However, I did arrive at the connection airport around 9:40 PM which would have given just enough time to arrive at the connection gate. Unfortunately, upon arrival to the connection airport the pilot informed us that we would have no gate to de-board the plane. The pilot stated that all connections "were aware of our delay" and gave us the gates for each connection. I got off the plane at 10:15 PM and ran to my connection gate arriving exactly at 10:20. The gate attendants informed me that my flight had left, my bags were on the way to my destination city and that I would need to spend the night in the connection city. The attendants, appeared disinterested and impolite but upon prompting provided us with a hotel voucher for the night. The next day we arrived at the airport 2 hours before boarding and waited at the gate. When it was near the time for departure we were informed that the plane had been downgraded and requests were made for some to give up their seats for a later flight or check carryon bags to make room for other passengers. While some lined up to give up their seats and bags, those who chose to remain on the original flight were forced to wait before boarding the plane. We were then told that we would have to wait until the pilot and crew arrived before boarding. Scheduled departure time was 5:46 PM but the time got pushed back until we boarded around 6:30, departure was rescheduled to 6:50 PM. We boarded the plane and waited for departure but a few minutes later the pilot informed us that "he just got here" and that there were mechanical problems that would cause further delay. After an hour we were informed that the plane was not able to fly and instructed to go to another gate for another plane. Departure time got rescheduled to 8:30 PM. The plane departed after 9 PM and arrived at 10:30 PM for a 5:46 PM scheduled departure.

Pros: The flight crew could have been more attentive. Jackets and coats were not collected during preboarding until last minute, by then I had already put mine away.

Cons: No food was offered, short flight though, that’s okay, but the crew definitely could have been more attentive to the first class passengers.

Pros: On time. Friendly crew

Cons: Reading lights did not power during first 40 minutes of flight. Had an aisle seat originally but after upgrading to comfort+ got bumped to a middle seat

Pros: The boarding was great and moved very well. The crew super friendly and helpful.

Cons: More information on how to use the complimentary Wifi in the cabin. I had the app and it helped me but it’s not immediately in front of you so the passenger can decide. You guys offer WiFi in packages and most of the other airlines do not.

Pros: Crew was very pleasant. Boarding and deplaning was smooth and easy!

Pros: The food was exceptional! I’d order it again at a restaurant if I could!

Cons: Still normal awkward/tight economy seat. It’s to be expected but the coat hook and free slippers make it better than a lot of other airlines.

Pros: Comfort+ seats are affordable and give me the leg room I need as a 6'3" adult.

Cons: Seems like Delta provided free upgrades to families with small children in Comfort+. This impacts the flight comfort for us paying customers. Recommend readdressing this policy and not placing small crying children in Comfort+ for free.

Pros: Accommodating a lot more than American Airlines.

Pros: The fact that it wasn’t a full flight

Cons: Nothing I didn’t like.

Pros: Crew could have been more helpful, had a 30 min layover and the gate was very far away. They could have told us directions

Pros: Crew was amazing

Cons: Everything was pleasant