Ravel Hotel Cyrano

Brasserie restaurant food quite good, Gourmet menu looked good but restaurant empty so we chose not to use it.

No customer lounge facilities. Not sure why Booking.com only offered 3 bed room, on top floor in roof space and much less well appointed than the double/twin rooms. Breakfast ok but food and drink items not replaced when jugs and trays empty. Got the bill wrong and we had to remind them that Booking.com had not taken prior payment. Otherwise ok.

The food is always well prepared and the staff are friendly and helpful. It has a good atmosphere and is popular with the locals

had spent just a few hours at the hotel so all I managed to do is sleep and have breakfast

no internet connection.

Exellent location. Good rooms. Helpfull staff.

I notified the hotel upon checking in that I would be leaving 1 day earlier than I had reserved the room for. Upon checking out, the staff told me that that they would charge me for the day I did not stay there, even though they rented the same room that night. They told me only booking.com could refund my cancelled night, I immediately sent an email to booking.com cancelling my last night. No rep

The bar was a nice place to have a few drinks. It was nice that the hotel offered both a restaurant and a bistro. The room was neat and clean.

The mattress was to soft and a bit lumpy. Also need to be a bit bigger for two persons. The staff for the bar and bistro were friendly, even during moments of stress.