Hotels near SAN ANTONIO SPURS VS. INDIANA PACERS

Pros: Crew and service was amazing

Cons: Paid $28 for internet and it didn’t work

Pros: Nothing about this airline. Will avoid flying through Delta if they allow their team to lie to their passengers. Both land crew and onboard crew were disrespectful to their passengers.

Cons: agent boarding delayed boarding because she wanted everyone to check their bags. A flight that was leaving 2 minutes later than our flight started boarding before our plane. It wasn't that the 2 planes arrived at different times. The agent was just horrible. In the end, she lied to the passengers that there were no overhead space left. When I went to get my seat, most of the overhead space was empty!! I had to check-in my bag and my bag was damaged by the delta crew.

Cons: Flight delayed for 2 hours

Pros: Super comfortable and inflight entertainment was amazing

Cons: Had to wait over 30 minutes for my bag. Crew was unpleasant at best. Seats are too narrow.

Pros: Everything was clean and new feeling

Cons: Food on offer was uninspiring.

Pros: One member of the crew who focused on the back of the plane was pleasant and kind during a one hour delay on the tarmac.

Cons: One member of the crew who focused on first class passengers complained about having to pick up trash, having to stay in Birmingham, and was just unpleasant. The AA system was down in Charlotte which effected everything. The attendant at the gate was very, very short with several passengers. There was not enough AA ground crew at our destination to allow us to embark. They couldn’t move the jetway and unload bags at the same time so we just had to sit there for 30 minutes. At 12:30am.

Pros: Nothing

Cons: They should tell about why they are postponing the flights constantly. Just a flight delayed 4 times and no explanation.

Pros: Crew did the best they could under the conditions

Cons: There was a broken toilet that was very loud and created long line ups because economy only had use of the 1 bathroom while the first class had 2 bathrooms for so few people

Cons: Hello, I just needed to voice my dissatisfaction with this fight. I’m not sure if every Westjet flight I was lucky and had amazing crew members or if the staff on this flight was having a bad flight. Our flight was delayed by 75min. The flight crew did not attend to any requests from the customers for the 75min we were on the tarmac. I asked for headphones and the crew member look agitated I asked made a remark about how nobody buys them so she didn’t know how much they are. She said she would come back with the price, and did not. I had to wait for the beverage cart and then order them again. Then I asked for an additional can of ginger ale. The gentleman said he’ll need to come back (as he was cleaning the garbage). He never came back. I had to hit the assistance button again and got the original woman. Once again agitated and when I asked she said to wait for the beverage cart again. After another 10-15min they started the beverage service again. On previous flights there were delays, shorter like 30min westjet crew members gave free headphones. And those are the kind of experiences I’ve come to expect from westjet. Not the free aspect but flight crew that care about the customers. The entire crew on this flight was agitated and annoyed from boarding and it definitely showed. Small things like even a smile or even sorry everyone, would’ve gone a long way. But when the crew doesn’t care the flight gets 10x longer, and when the flight is already delayed by 25% of the flight duration it comes to a point where you’re counting down the seconds to get out. The delay was unfortunate and out of the control of the company and crew but that doesn’t mean the crew couldn’t still make it into a memorable experience for the guests.

Pros: Crew was friendly and professional.

Pros: Crew

Cons: NA

Pros: Seat spacing was good, entertainment was good

Cons: Nothing for this flight

Cons: If the airlines was able to help finding my pierce that was missed at the security or the craft

Pros: Quick flight, made great time.

Pros: fast boarding process. checked in bags for free due to full flight. Crew were very helpful and serviced with a smile throughout the journey. Baggage was on time on all the airports. On flight entertainment was very good. leg room good in all the flights.

Cons: Seats should be more comfortable for such a long journey. economy class seats has very less support especially for the 11 hour flight.