Room was large and accommodation comfortable.close to sightseeing .Staff friendly and listened to suggestions and requests
housekeeping visited daily but never swept thoroughly in kitchen area.Bed sheets were not shaken or examined before making.Several evenings we found make-up tissues and snak napkins under the covers.There was mold or some dark substance in the tile grout of bathroom. floor was washed but that substance remained
The location near the Riverwalk was great.
The hotel is renovating which I totally understand. The construction crews worked from 7am until 9pm When you are on vacation you don’t want to be woke up at 7am. We were put in a room directly across from a room that was under construction. Terrible!!! We complained to the front desk who was rude and would NOT give us another room. Now granted their were people checking in hours after us that had nicer rooms. There was was debris and trash all on the carpet in front of our room. We will be in San Antonio next weekend again but WILL NOT be staying there.
Clean, decor it
No complimentary breakfast?
The bathroom looked old was dingy I felt like I was going to fall through the tub. The pictures look a lot better than the actual room. There was a strange smell in the room. I requested a river view and I would not classify that room as a river view room. I would not stay at this hotel again
Close to Riverwalk.
Oldy but Goody
I love how close it is to the main River area and the cleanliness. Also, I liked the decor.
I didn't get the pool view as it stated what I booked the room.
The covered parking and location.
No convenience items were available for purchase. I needed distilled water for my CPAP breathing machine.
Very close to the Riverwalk and all its restaurants. Hard to find the actual entrance to the hotel. Room was clean.
great time on the riverwalk
the location was within walking distance to the Riverwalk locations that we wanted to visit. The hotel bartenders at night were great and served very interesting concoctions. The room was clean and comfortable, the AC was cold, there was enough parking, staff was courteous and helpful. we will stay here again.
parking per night was expensive, the bar/restaurant had limited hours in the afternoon, towels were small, wanted more drink specials
great hotel experience
Clean, spacious room with beautiful views. Great service staff. Cool fitness center. Excellent location in downtown San Antonio. Also, the channel line up was the best I've had at a hotel.
I didn't like having to pay nearly $20 for parking for Each Night.
Not happy or comfortable
The location by the riverwalk
What I didn't like is the gym, the website makes it sound nice. It has a 1 treadmill and weights the treadmill didn't work. The pool is very small the beds are too hard uncomfortable. Website also says fresh bake cookies at check in no cookies and when I requested still didn't have them ready.
With a stay at Riverwalk Plaza, you'll be centrally located in San Antonio, steps from River Walk and 13 minutes by foot from Alamo. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in San Antonio? This hotel has 4000 square feet (372 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Based on 2,727 reviews
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